HP N6310 Support Question
HP N6310 Support Question
Find answers below for this question about HP N6310 - ScanJet Document Flatbed Scanner.Need a HP N6310 manual? We have 2 online manuals for this item!
Question posted by mtavani on March 16th, 2012
Scanner Keeps 'dropping Out' Or Going Off Line.
If the scanner is not used regularly, ie more than twice a week, I get an Error message. Usually end up having to uninstall and reinstall - sometimes three times, before it will work. Very frustrating.
Current Answers
Related HP N6310 Manual Pages
HP Scanjet N6310 Getting Started Guide - Page 6
... the computer until you can vary by country/region.
2
3
1
5
4
1
HP Scanjet N6310 Document Flatbed Scanner
2
Power supply and power cable
3
USB cable
4
Getting Started Guide (this book)
5
Scanning software CDs
Install the software
CAUTION: If you are installing the software on page 4.
2
HP Scanjet N6310
See "Connect the USB cable" on a Macintosh computer, you are prompted...
HP Scanjet N6310 Getting Started Guide - Page 7
... the scanner can use the HP scanning software that shipped with non-HP scanning software" on page 5.
• If you do not already have document-management and scanning software, you only need to install the HP Scanjet drivers and Scanner Tools Utility.
Plug the cable that appears on the desktop, double-click the HP Scanjet N6310 Installer...
HP Scanjet N6310 Getting Started Guide - Page 8
... connect the scanner to the scanner.
2. To turn on the scanner, after the initial warm-up you want appears. 2. Use the USB cable that came with the USB cable until prompted to be shown on the back of your selection. Connect the square end of the USB cable to confirm your computer.
4
HP Scanjet N6310 Plug the...
HP Scanjet N6310 Getting Started Guide - Page 9
...to Programs or All Programs, point to HP, point to Scanjet, point
to the
front panel list, and then click the ...Panel List) dialog box, click a shortcut to add to N6310, and then click Scanner Tools Utility. 2. Click Update the Device to upload the ...using and managing scan shortcuts, see the scanner software help. Associate a quick start button with your desktop. 2. In the Program to Start drop...
HP Scanjet N6310 Getting Started Guide - Page 10
...page 24.
6
HP Scanjet N6310 Macintosh: Press the Scan ( ) button, use and until the scan shortcut you installed the HP scanning software, select a scan shortcut, and then press the Scan ( ) button. For information on uninstalling and reinstalling the HP scanning software, see Basic troubleshooting tips and Scanner installation troubleshooting in the automatic document feeder (ADF). 2. Place...
HP Scanjet N6310 Getting Started Guide - Page 11
...
When you to preview and edit your scans in addition to scan or copy original documents. To start a copy, double-click the HP Copy icon and follow the onscreen ...use for printing copies on the scanner control panel and recording maintenance information.
English
2 Use the scanner
This section describes the HP Scanjet scanner as well as button-aware. NOTE: For Windows, you work...
HP Scanjet N6310 Getting Started Guide - Page 12
... is added to the Dock. Chapter 2
• "Load originals" on page 12 • "Use the HP scanning software" on page 19 • "Make copies" on page 20
8
HP Scanjet N6310 Open System Preferences and then click the HP Scanjet icon. Use HP Device Manager for Macintosh, the following : • Perform scanning and copy functions •...
HP Scanjet N6310 Getting Started Guide - Page 14
... easily.
See also
• "Use the automatic document feeder (ADF)" on page 12 • "Start a scan" on page 18 • "Make copies" on the LCD.
For more information, see the scanner user guide.
• Displays available scan shortcuts that users can select.
• Shows menu options and status and error messages. Chapter 2 Icon 1 2
3
4 5
Button name...
HP Scanjet N6310 Getting Started Guide - Page 16
... (Macintosh)
This menu option opens the HP Scanjet Preferences pane in paper jams or damage to the following paper types. From HP Scanjet Preferences you to associate any button-aware application with the Scan ( ) or Copy ( ) buttons and to N6310, and then click Scanner Tools Utility. Use the automatic document feeder (ADF)
For helpful information on...
HP Scanjet N6310 Getting Started Guide - Page 24
...Use the Copy ( ) button to the specified location. To make your application is compliant if it to a printer. Load the originals. 2. Click Start. For more information, see the help .
5. For more information, see the scanner...on page 12
Use other software programs, select the HP Scanjet N6310 TWAIN driver. When scanning documents, select the HP Scanjet N6310 Doc TWAIN ...
HP Scanjet N6310 Getting Started Guide - Page 26
... scans. You should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the scanner user guide. Document pages should perform routine cleaning as thumb drives or digital cameras.
22
HP Scanjet N6310 Installation troubleshooting
If the scanner does not work after installation, you continue to one of date or...
HP Scanjet N6310 Getting Started Guide - Page 29
... warranty If you already purchased an HP Care Pack Service, please check the support conditions in the scanner user guide (click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N6310, point to change without notice. HP online support is available to extend or upgrade the product...
HP Scanjet N6310 Getting Started Guide - Page 30
..., your product is FCLSD-0803. see the regulatory_supplement.htm file for usage with the product name (HP Scanjet N6310) or warranty product number (L2700A). Scanner specifications
Name
Description
Scanner type
Flatbed with transparent materials adapter (TMA) and automatic document feeder
Size
503 mm x 407 mm x 179 mm (19.8 in x 16.1 in x 7.1 in)
Weight
6.7 kg (14.8 lbs...
HP Scanjet N6310 Getting Started Guide - Page 32
...the product.
Hewlett-Packard limited warranty statement
HP Scanjet N6310 scanner
Model N6310
Asia/Pacific 1 year
Americas 1 year
Europe... Chapter 4
Disposal of mercury can drop off your waste equipment for recycling, please contact...or the shop where you , the end-user customer, that HP hardware, ...error free. If HP receives notice of such defects during the warranty period, HP will, at the time...
HP Scanjet N6310 User Guide - Page 5
...Windows recognizes the application as how to scan or copy original documents. • HP scanning software overview • Scanner overview • Scanner settings • Load originals • Start a scan ... preferences
HP Copy is the program to your scans. Use the scanner
3 1 Use the scanner
The following topics describe the HP Scanjet scanner as well as button-aware. To start a copy,...
HP Scanjet N6310 User Guide - Page 7
... also • "Use the automatic document feeder (ADF)" on page 7 • "Start a scan" on page 13 • "Make copies" on page 27
Automatic document feeder (ADF)
You can select.
• Shows menu options and status and error messages. See also • "Start a scan" on page 13 • "Make copies" on page 16 • "Scanner settings" on...
HP Scanjet N6310 User Guide - Page 9
... (TMA)
Use the automatic document feeder (ADF)
For helpful information on loading your documents properly, refer to the following topics. • Document loading tips • How to monitor usage of certain scanner parts for maintenance purposes. As a result, setting Instant Warm-up to OFF when Energy Savings is set to HP Scanjet N6310, and then click Scanner Tools...
HP Scanjet N6310 User Guide - Page 29
.... The Power LED is lit with a steady green light. The scanner is lit with a steady green light.
The Attention LED quickly blinks amber.
Error condition. Check the scanner LCD for installation and setup problems. • Check the cables • Uninstall and reinstall the software
Scanner installation troubleshooting
27 The Power LED slowly blinks green.
Both LEDs...
HP Scanjet N6310 User Guide - Page 32
.... 4. Turn the computer off the scanner, and then disconnect the power cable
from working correctly. If the scanner does not work, uninstall and then reinstall the HP scanning software. Press the Power button to the scanner, then turn on the scanner.
The trident icon on the back of the computer. Try using the scanner after verifying the above items, follow...
HP Scanjet N6310 User Guide - Page 36
.... If you use
the HP Scanner Tools Utility to File from the scanner glass
Not all the length of the scanner glass is in the HP Scanning shortcuts dialog box.
• The OCR software is working correctly.
As you install the HP scanning software during scanning: ◦ From the HP scanning software, select Document. ◦ On...
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