HP LaserJet Enterprise 500 Support Question
HP LaserJet Enterprise 500 Support Question
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Question posted by rnbtest on December 26th, 2013
Hp Laserjet 500 Color M551 Can't Print
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Related HP LaserJet Enterprise 500 Manual Pages
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 19
... information about the contents of the Macintosh partition of the HP LaserJet Enterprise 500 color M551 printing-system software and related software and firmware.
HP LaserJet software CD, Windows partition
NOTE: For information about support and availability. The HP LaserJet Enterprise 500 color M551 printing-system software is available for download at the following directories...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 23
...driver languages
Component
Language list
HP PCL 6 Print Driver
● Arabic
HP PCL 5 Universal Print Driver
● Bulgarian
HP PCL 6 Universal Print Driver
● Catalan
HP PS Universal Print Driver
● Croatian
● Czech
&#... and localization
7 Driver languages The HP LaserJet Enterprise 500 color M551 product provides driver support in the following languages.
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 27
...-system software
11 NOTE: For additional information about installing the printing-system software, see the HP LaserJet Enterprise 500 color M551 Install Notes on the HP LaserJet Enterprise 500 color M551 printing-system software CD. Operating systems supported for the print drivers HP PCL 6 discrete, HP UPD PCL 5, HP PD PCL 6, HP UPD PS, and Mac drivers Windows XP SP 2 or greater (32-bit...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 28
... Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes.
2.
NOTE: For a list of HP LaserJet Enterprise 500 color M551 print drivers, updated HP printing-system software, and product-support information, go to:
www.hp.com/go /upd
NOTE: The HP PCL 6 Print Driver is installed. In Windows Vista and Windows 7, click the Start button, click Control...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 31
... Panel item, click the Hardware and Sound item, and then click the Printers item. In Windows XP, Windows Server 2003, and Windows Server 2008, click the Start ...Installable Options list to expand it to ) changing the information on the print-driver tabs, instead of the HP LaserJet Enterprise 500 color M551 product since installation, the driver can be automatically updated with the actual ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 40
...to the product that can use to control color-printing access. For more information, see the following Web site and look under Learn More. Use HP Web Jetadmin to monitor and control color print-job use. Advanced color use
Restrict color printing
The HP LaserJet Enterprise 500 color M551 has the ability to manage HP Jetdirect-connected products within your Active Directory infrastructure...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 41
... driver, and a more information, see the EWS online help. The product interprets CMYK data according to a network-connected HP LaserJet Enterprise 500 color M551 from the print driver. This standard defines how a particular set using HP EWS. See www.hp.com/go/ lj500colorM551_software for accurate color. Press the Home button to return to use 25 This is unrestricted.
● Disable...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 43
... the HP LaserJet Enterprise 500 color M551 printing-system ...HP LaserJet Enterprise 500 color M551 product comes with software and installers for Windows ● Install overview ● Detailed Microsoft Windows installation instructions ● Install optional software ● Uninstall software NOTE: If the computer is available on the Web. If you are installing through the Add Printer...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 44
...HP LaserJet Enterprise 500 color M551 product, go to the following Web site:
www.hp.com/support/lj500colorM551
System requirements
The system requirements for installing and using the HP LaserJet Enterprise 500 color M551 printingsystem software for the HP LaserJet Enterprise 500 color M551... administrator privileges to install the product printing-system software. Windows XP is used to denote...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 46
...printers, deploy drivers, update firmware, etc.): www.hp.com/go/webjetadmin
● HP ePrint: www.eprintcenter.com
● HP ePrint Mobile driver: www.hp.com/go/eprintmobiledriver
● Mac Airprint: www.hp...software installer then updates the Windows Installer and continues the HP LaserJet Enterprise 500 color M551 printing-system installation process. For Windows 7 and Windows Vista, click the ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 47
...computer that has access to a network, either wired or
wireless, to which the product is connected. Software installation types for Windows
The product printing-system software can be installed in the following ways: ● HP LaserJet Enterprise 500 color M551 printing-system installer (Recommended) ● Microsoft Found New Hardware Wizard (Plug and Play installation)
Installation options
The...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 54
... Install optional software
Use the following software: ● HP Universal Print Driver Portal (Online) ● HP Web Jetadmin (Online) ● HP Driver Deployment Utility (Online)
38 Chapter 2 Install Windows ...the product software CD.
3. NOTE: All of the CD-ROM drive). Insert the HP LaserJet Enterprise 500 color M551 software CD into the CD-ROM drive. On the Start menu, click Run. Click ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 56
... software
NOTE: If the print driver was installed using the Add Printer Wizard, follow the instructions in the Uninstall the print driver by using the Server Properties feature on page 45. Click the Windows Start button, click the Programs or All Programs item, and then click the HP item.
2. Click the HP LaserJet Enterprise 500 color M551 item, and then...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 67
..., see the documentation that the software program controls. Printing Preferences tab set
The HP LaserJet Enterprise 500 color M551 product Printing Preferences tabs contain options for formatting documents for all software programs.
● In Windows 7, click Start, select Devices and Printers, right-click the device name, and then click Printing Preferences to gain access to the same set of...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 101
... , in the following models:
● HP LaserJet Enterprise color M551dn
● HP LaserJet Enterprise color M551xh
These product models support smart duplexing. Print on both sides manually
Select the Print on Both Sides (Manually) check box to configure the driver settings for the HP LaserJet Enterprise 500 color M551, which does not have a different print modes when you are supported for...
Service Manual - Page 333
... menus:
● Administration ● Troubleshooting ● Print Quality Pages 3. Figure 3-41 Print-quality troubleshooting procedure
Print Quality Trpubleshooting Procedure
HP LaserJet 500 color m551
Page 1
ENWW
Tools for troubleshooting 297 Internal print-quality test pages
Print quality troubleshooting pages
Use the built-in print-quality-troubleshooting pages to help diagnose and...
Service Manual - Page 336
...
1
HP LaserJet 500 color m551
3
Page 1
2
5
7
8
4
6 4
1
Calibration information
2
Parameters
3
Color density
300 Chapter 3 Solve problems
ENWW Open the following menus: ● Administration
● Troubleshooting
● Print Quality Pages 3. Press the Down arrow button to highlight the Print Diagnostic Page item, and then press the
OK button to evaluate problems with color...
Service Manual - Page 340
Figure 3-45 Configuration page
Configuration Page
1
2
3 4
HP LaserJet 500 color m551
Page 1
5 6 7 8
9
1 Printer information 2 Installed personalities and options 3 HP Web services 4 Color density 5 Calibration information 6 Memory 7 Event log 8 Security 9 Paper trays and options
304 Chapter 3 Solve problems
ENWW
Service Manual - Page 341
... Jetdirect page, which contains the following information:
Always make sure the status line under the HP Jetdirect configuration lines indicates "I/O Card Ready." Figure 3-46 HP embedded Jetdirect page
Embedded Jetdirect Page
HP LaserJet 500 color m551
Page 1
1
4
2
5
3
6
1 HP Jetdirect Configuration indicates the product status, model number, hardware firmware version, port select, port...
Service Manual - Page 504
For additional numeric messages, see the control-panel message section of this manual
Figure 3-48 Sample event log
Event Log
1
HP LaserJet 500 color m551
Page 1
2 3 456 7
8
1
Product information
2
Event number
3
Date and time
4
Engine cycles
5
Event log code
6
Firmware version number
7
Description of personality
8
Consecutive Repeats
468 Chapter 3 Solve ...
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