HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 6
... Print Settings messages 53 Advanced tab features ...54 Paper/Output ...54 Copy Count 55 Graphic ...55 Image Color Management 55 True Type Font 55 Document Options 56 iv ENWW HP Print View Software ...23 Advanced color use ...24 Restrict color printing 24 ICC/CMS ...25 PANTONE color matching 25 2 Install Windows software and utilities 27 Introduction ...27 Supported operating systems for Windows 28 System requirements 28 Print driver and other software support links 29 Install overview ...30 Software Installer system check 30 Microsoft Windows Installer...
... Print Settings messages 53 Advanced tab features ...54 Paper/Output ...54 Copy Count 55 Graphic ...55 Image Color Management 55 True Type Font 55 Document Options 56 iv ENWW HP Print View Software ...23 Advanced color use ...24 Restrict color printing 24 ICC/CMS ...25 PANTONE color matching 25 2 Install Windows software and utilities 27 Introduction ...27 Supported operating systems for Windows 28 System requirements 28 Print driver and other software support links 29 Install overview ...30 Software Installer system check 30 Microsoft Windows Installer...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 35
... page. Print Allows uploading a file from your computer, type the product IP address or host name in the Other Links area on the configuration page to be printed. The following file types are supported: ● .txt ● .ps ● .pdf ● .pcl ● .cht ● .prn Printable Reports and Pages Lists the internal reports and pages for each tray. The page also shows the type and size of paper set of all HP Embedded Web Server pages...
... page. Print Allows uploading a file from your computer, type the product IP address or host name in the Other Links area on the configuration page to be printed. The following file types are supported: ● .txt ● .ps ● .pdf ● .pcl ● .cht ● .prn Printable Reports and Pages Lists the internal reports and pages for each tray. The page also shows the type and size of paper set of all HP Embedded Web Server pages...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 128
... sides of any supported size and most types of the page. The product pauses while you must reinsert the paper stack into the input tray to detect information on HP LaserJet Enterprise color M551xh only. The multiple-original print (mopy) function is unavailable, so you make this option displays a small status-notification window in the Automatic Configuration setting. The product uses the smart duplexing feature to print the second side. Printer Status Notification When enabled, this adjustment...
... sides of any supported size and most types of the page. The product pauses while you must reinsert the paper stack into the input tray to detect information on HP LaserJet Enterprise color M551xh only. The multiple-original print (mopy) function is unavailable, so you make this option displays a small status-notification window in the Automatic Configuration setting. The product uses the smart duplexing feature to print the second side. Printer Status Notification When enabled, this adjustment...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 146
... you are installing using a USB connection, connect the USB cable between the product and the computer if you did not add a printer when running the installer. 1. Max OS X 10.5 and 10.6: From the Apple menu , click the System Preferences menu, then click the Print & Fax icon. 130 Chapter 4 Mac OS X software and utilities ENWW When the installation is complete, the Summary dialog appears, stating that the network cable is...
... you are installing using a USB connection, connect the USB cable between the product and the computer if you did not add a printer when running the installer. 1. Max OS X 10.5 and 10.6: From the Apple menu , click the System Preferences menu, then click the Print & Fax icon. 130 Chapter 4 Mac OS X software and utilities ENWW When the installation is complete, the Summary dialog appears, stating that the network cable is...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 171
... support 14 constraint messages print drivers 53 copies Quick Copy setting 93 covers settings 71 custom paper types adding 70 D DDU see HP Driver Deployment Utility 17 Device Status screen EWS 107 diagnostics troubleshoot 106 dialog boxes, printing-system software installation Mac OS X 122 directory structure, software CD Macintosh 121 Windows 3 disk space requirements Macintosh 119 document preview image 52 documentation installing (Windows) 38 languages 9 drivers accessory configuration 14 Automatic Configuration setting 111 changing settings (Mac) 119 document preview image 52 Enterprise...
... support 14 constraint messages print drivers 53 copies Quick Copy setting 93 covers settings 71 custom paper types adding 70 D DDU see HP Driver Deployment Utility 17 Device Status screen EWS 107 diagnostics troubleshoot 106 dialog boxes, printing-system software installation Mac OS X 122 directory structure, software CD Macintosh 121 Windows 3 disk space requirements Macintosh 119 document preview image 52 documentation installing (Windows) 38 languages 9 drivers accessory configuration 14 Automatic Configuration setting 111 changing settings (Mac) 119 document preview image 52 Enterprise...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 172
drivers, Windows change settings 50 duplexing 84 Tray 3 112 E e-mail troubleshooting File to E-mail utility 154 File Upload, Macintosh 138 firmware Macintosh updates 140 remote update, Macintosh 140 upload, HP Printer Utility 140 fonts install/remove external fonts 109 Macintosh 120 Send True Type as Bitmap, print drivers 57 True Type, print drivers 55 Upload Fonts, HP Printer Utility 139 upload, Configuration Settings menu 139 G general configuration HP Embedded Web Server 20 H heavy paper, paper type commands 153 help Macintosh 120 print drivers 53 host-based driver document preview image ...
drivers, Windows change settings 50 duplexing 84 Tray 3 112 E e-mail troubleshooting File to E-mail utility 154 File Upload, Macintosh 138 firmware Macintosh updates 140 remote update, Macintosh 140 upload, HP Printer Utility 140 fonts install/remove external fonts 109 Macintosh 120 Send True Type as Bitmap, print drivers 57 True Type, print drivers 55 Upload Fonts, HP Printer Utility 139 upload, Configuration Settings menu 139 G general configuration HP Embedded Web Server 20 H heavy paper, paper type commands 153 help Macintosh 120 print drivers 53 host-based driver document preview image ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 174
... 76 Send True Type as Black setting, Advanced tab 57 Print on different paper settings 73 print tab HP Embedded Web Server 20 Printer Dialog Extensions (PDEs) 120 printer drivers (Mac) changing settings 119 Printer Status Notification 112 Printing Preferences tab set 51 printing-system software availability 3 installation, Macintosh 121 requirements 28 printing-system software, install license agreement 32 printing-system software, uninstall Add/Remove Programs 45 Server Properties 47 proof and hold 92 Properties tab 51 R regional versions, CD 4 remote firmware updates Macintosh...
... 76 Send True Type as Black setting, Advanced tab 57 Print on different paper settings 73 print tab HP Embedded Web Server 20 Printer Dialog Extensions (PDEs) 120 printer drivers (Mac) changing settings 119 Printer Status Notification 112 Printing Preferences tab set 51 printing-system software availability 3 installation, Macintosh 121 requirements 28 printing-system software, install license agreement 32 printing-system software, uninstall Add/Remove Programs 45 Server Properties 47 proof and hold 92 Properties tab 51 R regional versions, CD 4 remote firmware updates Macintosh...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference
Page 175
... settings HP Embedded Web Server 21 settings drivers (Mac) 119 software option install (Windows) 38 uninstalling 40 uninstalling Mac 133 software license agreement 32 Special Pages covers 71 status Macintosh supplies 137, 142 storage, job Macintosh 146 supplies Macintosh status 137, 142 supported media 65 system requirements HP Embedded Web Server 18 printing-system software 28 T transparencies, paper type commands 153 trays Alternative Letterhead Mode 57 duplex unit 112 Macintosh configuration 143 paper source commands 152 paper type commands 152 specify paper size 108 tray 3 112 troubleshoot...
... settings HP Embedded Web Server 21 settings drivers (Mac) 119 software option install (Windows) 38 uninstalling 40 uninstalling Mac 133 software license agreement 32 Special Pages covers 71 status Macintosh supplies 137, 142 storage, job Macintosh 146 supplies Macintosh status 137, 142 supported media 65 system requirements HP Embedded Web Server 18 printing-system software 28 T transparencies, paper type commands 153 trays Alternative Letterhead Mode 57 duplex unit 112 Macintosh configuration 143 paper source commands 152 paper type commands 152 specify paper size 108 tray 3 112 troubleshoot...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 62
... to enable Web Services. 44 Chapter 3 Software for Windows ENWW If you can e-mail, you can print anywhere, anytime, from a mobile phone, laptop, or any email-capable device. Type the product IP address into the address line of the HP Embedded Web Server, see Print information pages on page 170. Select the option to open the HP Embedded Web Server. 2. No special software is installed or configured, but you must be connected to a network and have a supported Web...
... to enable Web Services. 44 Chapter 3 Software for Windows ENWW If you can e-mail, you can print anywhere, anytime, from a mobile phone, laptop, or any email-capable device. Type the product IP address into the address line of the HP Embedded Web Server, see Print information pages on page 170. Select the option to open the HP Embedded Web Server. 2. No special software is installed or configured, but you must be connected to a network and have a supported Web...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 76
.... Type a 4-digit number in Tray 1. Click the Print button. On the File menu, click the Print option. 2. To use if another stored job already has that name. Stored jobs also can print them private. 1. Follow the instructions in Tray 1. 7. Insert the printed stack face-up window that is in the pop-up with Mac ENWW You can make them at the control panel. ● Quick Copy: If the optional hard disk is installed on...
.... Type a 4-digit number in Tray 1. Click the Print button. On the File menu, click the Print option. 2. To use if another stored job already has that name. Stored jobs also can print them private. 1. Follow the instructions in Tray 1. 7. Insert the printed stack face-up window that is in the pop-up with Mac ENWW You can make them at the control panel. ● Quick Copy: If the optional hard disk is installed on...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 204
...- Check the program to a computer with the program you are using ● The USB connection ● The product I/O configuration ● The network operating system and configuration (if applicable) ● The printer driver that came with the product. If the page does not print correctly, the problem is with the computer you are using the printer driver for the product. 8. Mac OS X: Open the Printer Setup Utility or the Print & Fax list, and double-click...
...- Check the program to a computer with the program you are using ● The USB connection ● The product I/O configuration ● The network operating system and configuration (if applicable) ● The printer driver that came with the product. If the page does not print correctly, the problem is with the computer you are using the printer driver for the product. 8. Mac OS X: Open the Printer Setup Utility or the Print & Fax list, and double-click...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 267
...book matching 164 using 159 color options HP EasyColor (Windows) 163 setting (Windows) 136 color settings adjusting 205 Color tab settings 59 configurations, models 2 configuring IP address 65 connection USB with Mac 48 USB with Windows 62 connectivity solving problems 214 control panel Administration menu 17 Backup/Restore menu 34 buttons 10 Calibrate/Cleaning menu 34 cleaning page, printing 181 Display Settings menu 25 General Settings menu 17 help 11 lights 10 locating 6 Manage Supplies menu 26 Manage Trays menu 27 messages, types of 188 Network Settings menu 28 Print Options menu 23 Print...
...book matching 164 using 159 color options HP EasyColor (Windows) 163 setting (Windows) 136 color settings adjusting 205 Color tab settings 59 configurations, models 2 configuring IP address 65 connection USB with Mac 48 USB with Windows 62 connectivity solving problems 214 control panel Administration menu 17 Backup/Restore menu 34 buttons 10 Calibrate/Cleaning menu 34 cleaning page, printing 181 Display Settings menu 25 General Settings menu 17 help 11 lights 10 locating 6 Manage Supplies menu 26 Manage Trays menu 27 messages, types of 188 Network Settings menu 28 Print Options menu 23 Print...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 268
... paper (Windows) 144 covers, locating 6 custom print settings (Windows) 122 custom-size paper settings Macintosh 55 customer support online 234 D Data light locating 10 default gateway, setting 68 defects, repeating 109 deleting stored jobs 153 device status Macintosh Services tab 59 Display Settings menu, control panel 25 disposal, end-of-life 241 document conventions iii double-sided printing paper loading orientation 90 double-sided printing (duplexing) Mac 57 turning on (Mac) 53 drivers changing paper types and sizes 74 changing settings (Mac) 52 changing settings (Windows) 41 paper types...
... paper (Windows) 144 covers, locating 6 custom print settings (Windows) 122 custom-size paper settings Macintosh 55 customer support online 234 D Data light locating 10 default gateway, setting 68 defects, repeating 109 deleting stored jobs 153 device status Macintosh Services tab 59 Display Settings menu, control panel 25 disposal, end-of-life 241 document conventions iii double-sided printing paper loading orientation 90 double-sided printing (duplexing) Mac 57 turning on (Mac) 53 drivers changing paper types and sizes 74 changing settings (Mac) 52 changing settings (Windows) 41 paper types...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 269
... 246 last page printing on different paper (Windows) 144 letterhead printing (Windows) 139 license, software 230 lights control panel 10 link speed settings 70 Linux software 45 loading Tray 1 82 Tray 2 84 loading paper 82 lower right door jams 201 M Mac changing paper types and sizes 55 driver settings 52, 56 problems, troubleshooting 218 removing software 51 software 53 supported operating systems 48 Macintosh HP Printer Utility 53 resize documents 55 support 234 Macintosh driver settings custom-size paper 55 Job Storage 58 Services tab 59 watermarks 56 Manage Supplies menu, control panel 26...
... 246 last page printing on different paper (Windows) 144 letterhead printing (Windows) 139 license, software 230 lights control panel 10 link speed settings 70 Linux software 45 loading Tray 1 82 Tray 2 84 loading paper 82 lower right door jams 201 M Mac changing paper types and sizes 55 driver settings 52, 56 problems, troubleshooting 218 removing software 51 software 53 supported operating systems 48 Macintosh HP Printer Utility 53 resize documents 55 support 234 Macintosh driver settings custom-size paper 55 Job Storage 58 Services tab 59 watermarks 56 Manage Supplies menu, control panel 26...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 270
... Web Server 173 Network Settings menu, control panel 28 networks configuring 63 default gateway 68 HP Web Jetadmin 175 IPv4 address 68 IPv6 address 69 print servers included 2 protocols supported 63 security 64 subnet mask 68 networks, wired installing product, Mac 49 installing product, Windows 65 Neutral Grays 162 non-HP supplies 101 notes iii O on/off switch, locating 6 online help, control panel 11 online support 234 opening printer drivers (Windows) 121 operating environment specifications 236 operating systems supported 38, 48 optimize speed or energy usage 179 ordering part numbers...
... Web Server 173 Network Settings menu, control panel 28 networks configuring 63 default gateway 68 HP Web Jetadmin 175 IPv4 address 68 IPv6 address 69 print servers included 2 protocols supported 63 security 64 subnet mask 68 networks, wired installing product, Mac 49 installing product, Windows 65 Neutral Grays 162 non-HP supplies 101 notes iii O on/off switch, locating 6 online help, control panel 11 online support 234 opening printer drivers (Windows) 121 operating environment specifications 236 operating systems supported 38, 48 optimize speed or energy usage 179 ordering part numbers...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 271
... status 59 memory chips 229 non-HP 101 part numbers 223 recycling 101, 239 replacing 102 storage 101 warranty 227 print job canceling 55 print jobs storing permanent copies (Windows) 154 storing permanent private copies (Windows) 154 storing temporarily (Windows) 154 storing temporary copies (Windows) 154 print media loading in Tray 1 82 Print Options menu, control panel 23 print quality improving 204 improving (Windows) 127 print server part number 223 Print Settings menu, control panel 22 print tab HP Embedded Web Server 172 print tasks 119 printer drivers choosing 208 printer drivers (Mac...
... status 59 memory chips 229 non-HP 101 part numbers 223 recycling 101, 239 replacing 102 storage 101 warranty 227 print job canceling 55 print jobs storing permanent copies (Windows) 154 storing permanent private copies (Windows) 154 storing temporarily (Windows) 154 storing temporary copies (Windows) 154 print media loading in Tray 1 82 Print Options menu, control panel 23 print quality improving 204 improving (Windows) 127 print server part number 223 Print Settings menu, control panel 22 print tab HP Embedded Web Server 172 print tasks 119 printer drivers choosing 208 printer drivers (Mac...
HP LaserJet Enterprise 500 Color M551 - User Guide
Page 272
...lock locating 7 self help accessing 184 Service menu, control panel 35 Services tab Macintosh 59 settings driver presets (Mac) 56 drivers 41 drivers (Mac) 52 priority 41, 52 restore factory 187 shortcuts (Windows) creating 124 using 122 Sign In menu 12 signs, printing 157 Sleep button 10 sleep delay disabling 180 enabling 180 sleep mode disabling 179 enabling 179 Sleep Schedule setting 180 sleep schedule disabling 180 enabling 180 software embedded Web server 44 HP Printer Utility 53 HP Web Jetadmin 44 installing, USB connections 62 installing, wired networks 66 Mac 53 problems 216 settings 41...
...lock locating 7 self help accessing 184 Service menu, control panel 35 Services tab Macintosh 59 settings driver presets (Mac) 56 drivers 41 drivers (Mac) 52 priority 41, 52 restore factory 187 shortcuts (Windows) creating 124 using 122 Sign In menu 12 signs, printing 157 Sleep button 10 sleep delay disabling 180 enabling 180 sleep mode disabling 179 enabling 179 Sleep Schedule setting 180 sleep schedule disabling 180 enabling 180 software embedded Web server 44 HP Printer Utility 53 HP Web Jetadmin 44 installing, USB connections 62 installing, wired networks 66 Mac 53 problems 216 settings 41...
Service Manual
Page 640
... 324 Troubleshooting 382 USB Firmware Upgrade 391 menus, control-panel Retrieve From USB Settings 349 retrieve job from device memory 312 Retrieve Job From USB 311 Sign In 310 mercury-free product 593 messages, control panel 392 model number 305 motors DC controller 7 developing disengagement, removing 170 drum motor 1, removing 206 drum motor 2 or 3, removing 208 failure detection 8 fuser, removing 210 paper feeder 60 pickup, feed, and delivery 0 pickup, removing 172 residual toner feed, removing 138 stepping 7 movement of Copies 386 O online support 586 operating environment specifications...
... 324 Troubleshooting 382 USB Firmware Upgrade 391 menus, control-panel Retrieve From USB Settings 349 retrieve job from device memory 312 Retrieve Job From USB 311 Sign In 310 mercury-free product 593 messages, control panel 392 model number 305 motors DC controller 7 developing disengagement, removing 170 drum motor 1, removing 206 drum motor 2 or 3, removing 208 failure detection 8 fuser, removing 210 paper feeder 60 pickup, feed, and delivery 0 pickup, removing 172 residual toner feed, removing 138 stepping 7 movement of Copies 386 O online support 586 operating environment specifications...
Service Manual
Page 641
... test, sensors 258 parameters, EP, troubleshooting 300 part numbers memory 527 print cartridges 527 screws 530 toner collection unit 527 parts 525 parts lists and diagrams covers 532 HP LaserJet Enterprise 500 color M551 532 internal assemblies 536, 538, 540, 542, 544 using 530 password Service menu PIN 507 PCL 350 PDF error page 349 PDF errors 349 periods of the operation sequence 3 pickup, feed, and delivery 38, 52, 55 components 38 multipurpose tray pickup 49 overview 38 paper-feed operations 50 paper-feeder pickup and feed...
... test, sensors 258 parameters, EP, troubleshooting 300 part numbers memory 527 print cartridges 527 screws 530 toner collection unit 527 parts 525 parts lists and diagrams covers 532 HP LaserJet Enterprise 500 color M551 532 internal assemblies 536, 538, 540, 542, 544 using 530 password Service menu PIN 507 PCL 350 PDF error page 349 PDF errors 349 periods of the operation sequence 3 pickup, feed, and delivery 38, 52, 55 components 38 multipurpose tray pickup 49 overview 38 paper-feed operations 50 paper-feeder pickup and feed...
Maintenance Manual
Page 353
..., 173 shuttle cover assembly, 141 shuttle frame assembly, 177 splined shaft, 174 support shaft, 176 tractor (L/R), 182 Reset Mode, 145 Reset, soft vs. replacement, 168 POWER SUPPLY HOT, 54 Power switch location pedestal models, 18 PREV (arrow) key pedestal models, 18 Principles of operation, 215 Printer adjustments, 99 cleaning, 25 configuration, 23 host configurations and drivers, 293 installation, 23 logical control of, 222 maintenance overview, 9 models, 9 principles of , 170 RESTORING BOOT CODE, 55 353...
..., 173 shuttle cover assembly, 141 shuttle frame assembly, 177 splined shaft, 174 support shaft, 176 tractor (L/R), 182 Reset Mode, 145 Reset, soft vs. replacement, 168 POWER SUPPLY HOT, 54 Power switch location pedestal models, 18 PREV (arrow) key pedestal models, 18 Principles of operation, 215 Printer adjustments, 99 cleaning, 25 configuration, 23 host configurations and drivers, 293 installation, 23 logical control of, 222 maintenance overview, 9 models, 9 principles of , 170 RESTORING BOOT CODE, 55 353...
