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HP K5400 Support Question

HP K5400 Support Question

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Question posted by cateoff on July 26th, 2012

Mechanism Error?

After clearing a paper jam, I am still getting a Mechanism error message.   Have turned the printer off, waited a couple of minutes and then turned it back on.   Same message 

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Related HP K5400 Manual Pages

User Manual - Page 4

...technical or editorial errors or omissions contained.... 3. Edition 1, 2/2007 Reproduction, adaptation or translation without notice. MD4 Message-Digest Algorithm" in all instructions in all warnings and instructions marked on the... change without prior written permission is grounded, check with the HP Printer. License is subject to a power source. Refer servicing to copy...
User Manual - Page 7

... problems ...63 Optional Tray 2 cannot be inserted 63 Another paper-feed problem is occurring 63 Solve device management problems 64 Embedded Web server cannot be opened 64 Troubleshoot installation issues 65 Hardware installation suggestions 65 Software installation suggestions 66 Solve network problems 66 Clear jams ...67 Clear a jam in the device 68 Tips for avoiding...
User Manual - Page 9

...see Toolbox (Windows). Control panel Provides status, error, and warning information about how to use the device and to maintenance services. HP Printer Utility (Mac OS) Contains tools to view ... a connected computer. 1 Get started 5 For more information, see Embedded Web server. For more information, see Control panel. Get started This guide provides details about operations.
User Manual - Page 10

... printouts. For users who are color blind, colored buttons and tabs used in the software and on the devices you have simple text or icon labels that convey the appropriate action. 6 Get started Visual The device software is often free of charge. HP Web sites Provide the latest printer software, and product and support...
User Manual - Page 19

... inches, 4 x 11 inches, and 4 x 12 inches) Borderless panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches) Tray 2 Duplexer * The device is not compatible with plain and inkjet hagaki from Japan Post.
User Manual - Page 26

... does not contain any icons, an error might occur with these media types. ... the HP Solution Center. Jams might have installed. Do not...paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/ m2). Print on both sides (duplexing) You can print on both sides of supported custom-sized media by turning...• Specify duplex options in the printer driver. • Do not print ...
User Manual - Page 29

Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for color printing and 1200 input dpi. For more slowly. 10. b. ...4800 x 1200 optimized dpi* for optimum print quality. *Up to 4800 x 1200 optimized dpi for this feature from the Paper Source drop-down list. • To print a borderless document (Windows) • To print a borderless document (Mac...
User Manual - Page 30

...manual feed option. 10. It does not affect jobs waiting to make the document completely borderless. Select the print... x 1200 optimized dpi for color printing and 1200 input dpi. Mac OS: Double-click the printer in the lower-right corner of...following methods. This clears the job that appears in the Printer Setup Utility. Chapter 3 8. Windows: Double-click the printer icon that the...
User Manual - Page 34

...links to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web... e-services such as errors). For more information, see Embedded Web server specifications. You can open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS),...
User Manual - Page 38

... your device. • Resolution of specific device errors: Provides immediate access to information that are available ...site and connect to it from anywhere within the message. • Notification of the support services that can...com/country/us/en/privacy.html). To get more information or to download the software,...or Page Source (for the printer driver. To gain access to it by using...
User Manual - Page 47

...not connect it to your computer until after you have to wait several minutes for all of the Plug and Play events to turn the device on the device, you might have reinstalled the ...To install the software before prompted by the software installation screen, you might need to Printer, select Shared Printers, and then select your computer. 8. On the Windows taskbar, click Start, select...
User Manual - Page 52

... Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, ... linefeed. Chapter 5 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads.
User Manual - Page 53

...printer. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer... lights might need to 3.5 minutes. CAUTION: Clean the electrical ...Printer Utility (Mac OS): Click Clean from the Information and Support panel. NOTE: Cleaning uses ink, so clean the printheads only when necessary. Wait...
User Manual - Page 58

... • No error messages appear on the... duplexer is turned on each...paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. • Power light is set as the current or default printer. Press down firmly on . If lights are firmly connected to initialize it as the default in their correct color... turned ...
User Manual - Page 60

... sure the printhead latch is inserted into its correct color-coded slot. For more information, see Maintain the ... printer driver port are not using a phone cord to connect the device. • The network hub, switch, or router is turned...replace the printheads. Turn off the device after removing the printhead After removing the printhead, turn off the device, wait about network connections, ...
User Manual - Page 61

..., see Maintain the printheads. After it on again without the printhead installed. Turn off the device, wait about ink levels. Something on the page is selected as the print quality....printer driver match the page size of paper or paper towel. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see which cartridge is inserted into its correct color...
User Manual - Page 62

...match the settings in the print driver. For more information, see Change print settings. Check the color print settings Make sure Print in the tray. Check the media size • Content on a ... fields. Also, it is recommended that you use a USB cable that is not selected in the printer driver. Also, it is less than 3 meters (9.8 feet) long to interpret print settings properly. ...
User Manual - Page 67

... the curl. • Make sure that is supported for a paper jam. Solve paper-feed problems For information on top of other paper of the same size to help fill the tray. (Some media is picked up from the output tray. For more information, see Clear a jam in the device. If you are snug, but not tight...
User Manual - Page 75

... For more information, see Clear a jam in the device. The device is inserted completely at the back of paper. The Power light and ...error persists, turn the device off , or is jammed in the device. Load paper and press (Resume button). No action is not inserted completely. Print media is processing a print job. A cover is turning on or off , and then on and the Resume light blinks. Wait...
User Manual - Page 83

...or properties dialog box, and click the About tab.) 6. Obtain the version number of the printer software, such as through USB or network connection. 5. If you have a problem printing from... the warranty period. Note how the device is connected to your system, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the support numbers listed below may not be...

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