HP ENVY Phoenix h9-1315t Support Question
HP ENVY Phoenix h9-1315t Support Question
Find answers below for this question about HP ENVY Phoenix h9-1315t.Need a HP ENVY Phoenix h9-1315t manual? We have 7 online manuals for this item!
Question posted by msmclane on February 18th, 2017
Hp H9-1315t Troubleshooting
hp envy phoenix h9-1315t.Computer will power on but no output to the monitor or the wired keyboard/mouse.
Current Answers
Related HP ENVY Phoenix h9-1315t Manual Pages
Getting Started - Page 3
... on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27
Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45 Maintenance ...48 Keeping the Computer Free of Dust, Dirt, and Heat 49 System Recovery...50...
Getting Started - Page 37
...:
Ensure you want to : http://www.hp.com/support
Select your country/region and language, search on your computer model number, and then search on the bottom of the receiver, approximately 10 meters for resynchronization.
Troubleshooting and Maintenance 33 For a mouse with a lint-free cloth (not paper).
Keyboard and mouse (with a damp, lint-free cloth...
Getting Started - Page 45
For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support
Ensure that all cables are not bent. You can also reconfigure or disable devices ... that the pins in with the computer.
Contact the device vendor directly for accepting the changes. Troubleshooting and Maintenance 41
Restart the computer, and follow the instructions for an update.
Getting Started - Page 55
... depends on the keyboard during disc verification. You can create only one set of recovery discs for the recovery disc creation process is correct.
Troubleshooting and Maintenance 51 ... discs, go to create your computer at any time. Use high-quality discs to
http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). ...
Getting Started - Page 58
...Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to Use Your Computer" on page 13. Additional Troubleshooting
For additional troubleshooting solutions, refer to the following: HP Support Assistant
HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance...
Getting Started - Page 60
...
adjusting recording levels 16 connecting 5 selecting in Windows 16
modem connection 3, 7
monitor connector 3 troubleshooting 31
mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35
N
network interface adapter 3
P
passwords 17 performance
troubleshooting 42 power
troubleshooting 31 power connector 2
R
recording level, adjusting 16 Recovery Manager 47 reinstall a software...
Getting Started - Page 61
..., 50
T
television see TV
transferring information to your new computer 20
troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42...
Getting Started Guide - Page 5
... to the Internet 5 Transferring files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support...
Getting Started Guide - Page 7
... 7 password information. Click Start, click Control Panel, and then click System and
common computer hardware
Security.
Windows 7 troubleshooting tools
● Troubleshoot the most
1.
Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals.
and software issues.
2.
Under Action Center, click Find and fix problems
● Find links to...
Getting Started Guide - Page 20
... Click Create, and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW Click the Driver tab. 6.
To add restore points manually: 1. Under Protection Settings, select the ...disk for example, HP DVD Writer 640b). 5. Updating device drivers
Complete the following procedure to update a ...
Getting Started Guide - Page 24
...Run the System Recovery from files stored on the keyboard during system startup. 3. System Recovery options
You ...programs, and drivers. Through the hard disk drive, from HP Support. Through recovery media that cannot be available on media ...perform a System Recovery from the Windows 7 Start Menu under Software troubleshooting on page 18.
NOTE: Always use the System Recovery program ...
Getting Started Guide - Page 30
... provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with hardware and software questions.
All of our computers go to the HP Customer Care Center....
24 Chapter 4 Customer care
ENWW We know that are preinstalled on the keyboard at http://www.hp.com/support.
Use the Help and Support Center for our computers and understand...
Quick Setup Guide - Page 7
...; Find links to the Internet. Click Start, click Control Panel, and then click System and
Security. 2.
Troubleshooting and Maintenance Guide on your computer.
Quick Setup (this Guide)
● Recover factory settings. HP Support website: http://www.hp.com/go /win7.
At the bottom
computer hardware and
of information
Where to use the Microsoft...
Quick Setup Guide - Page 8
... special utilities for computer owners. Click Start, click All Programs, click HP, and then click HP Support Assistant. Troubleshooting and Maintenance Guide
Click Start, click HP Help and Support, and then click HP User Manuals.
Or Click Start, click All Programs, and then click HP User Manuals.
● Get up-to-date information and http://www...
Quick Setup Guide - Page 26
...the Customer Care Center, run the hardware diagnostic tools that are preinstalled on the keyboard at http://www.hp.com/go to use.
Where to get help
Easy to reach. For help ...www.hp.com/apac/register. 6 Support information
Ways to get help
1. Easy to the HP Customer Care Center website at the same time. The Help and Support Center provides useful troubleshooting information...
Troubleshooting & Maintenance Guide - Page 3
Table of contents
1 Protecting your computer 1 Computer security features ...1
2 Troubleshooting ...2 Computer does not start ...2 Power ...4 Display (monitor) ...4 Keyboard and mouse (with cable 4 Keyboard and mouse (wireless 6 Speakers and sound ...6 Internet access ...7 Software troubleshooting ...8
3 System recovery ...10 Choosing a system recovery method 10 System Recovery options ...10 ...
Troubleshooting & Maintenance Guide - Page 6
...monitor) is functioning, the green power supply light on the back of the computer should be on or start
Symptom
Possible solution
Error message: Hard disk drive error. Connect the monitor...http://www.hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. 2 Troubleshooting
Refer to ...monitor) on the keyboard simultaneously.
2.
Troubleshooting & Maintenance Guide - Page 12
... Always use the System Recovery program. Under Protection Settings, select the disk for example, HP DVD Writer 640b).
5. Restores your computer to a configuration that are shipped without a ..., right-click Computer, click Properties, and then click System protection.
3. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
...
Quick Setup Guide - Windows 8 - Page 7
... tools 1. then select User guides.
● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/go /contactHP
1
1 Getting information
Type of information
Where to find additional troubleshooting help. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides.
● See how...
Quick Setup Guide - Windows 8 - Page 8
....
● Find ergonomic information. Safety & Comfort Guide Select the HP Support Assistant app on the Start screen.
Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
HP Support Assistant - Select the HP Support Assistant app on the Start screen, select My computer...
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