HP ENVY 23-o014 Support Question

Find answers below for this question about HP ENVY 23-o014.
Need a HP ENVY 23-o014 manual? We have 2 online manuals for this item!

HP Overview Questions Manuals Reviews Videos Research

Question posted by crystdaub on July 7th, 2015

Power Start Up Issue

shuts down periodically and can take up to a day to come back even when power button light is on. any solutions?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by TommyKervz on July 7th, 2015 12:30 PM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

1,100
points

With the symptoms reported, it could be the power supply that fails. It could also be a hardware failure that is overloading the power supply. The least expensive troubleshooting step is to try a different power supply because a hardware failure on an AIO is not for a DIYer

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP ENVY 23-o014 Manual Pages

Regulatory, Safety and Environmental Notices User Guide - Page 6

... 19 Brazil notice ...20 Canadian notice ...20 European Union regulatory notices 20 Declaration of external HP power supply 14 Macrovision Corporation notice ...14 2 Regulatory notices for product with wireless functionality (EMF 21 Restrictions for desktops, thin clients and personal workstations 15 Modem notices ...15 Telecommunications device approvals 15 U.S. Japan modem statements...

Regulatory, Safety and Environmental Notices User Guide - Page 7

... notice ...24 User-replaceable battery notices ...24 Headset and earphone volume level notice 25 Power cord notices ...25 Brazil notice ...25 Cleaning the keyboard ...25 Travel notice ...25...Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery...

Regulatory, Safety and Environmental Notices User Guide - Page 32

... soft surface, such as an accessory from its power source, and contact technical support for these conditions may also indicate a potential safety issue. do not place the computer directly on the ...not use the computer: crackling, hissing, or popping sound, or a strong odor or smoke coming from children. Do not assume it from HP should be used batteries according to contact the...

Regulatory, Safety and Environmental Notices User Guide - Page 33

... issues, only the AC adapter provided with the computer, a replacement AC adapter provided by attaching a 2-pin adapter. Clean the keyboard regularly to loosen and remove debris. If the computer includes a headset or earphones, this product should only be used with a straw extension can damage one's hearing. WARNING! Do not disable the power...

Regulatory, Safety and Environmental Notices User Guide - Page 51

...ENERGY STAR-qualified per the applicable ENERGY STAR guidelines for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. The ENERGY STAR...the search window. The following specified periods of the external monitor. To take advantage of this feature also supports the similar power management features of inactivity: Computer ...

Regulatory, Safety and Environmental Notices User Guide - Page 60

...desktops, thin clients, workstations modifications 18 notebook computers cables 2 notebook computers modifications 2 notebook computers notice 2 G GS Notice 5, 21 H headset and earphone volume level notice 25 I India restriction of hazardous substances notice 41, 49 J Japan material content declaration 41 Japan modem statement 13 Japan notice 6 Japan power...Japan power cord 14 Japan restriction ...

Regulatory, Safety and Environmental Notices User Guide - Page 61

... of hazardous substances 41, 50 notices, desktops, thin clients and workstations Federal Communications Commission 18 notices, notebook computers Federal Communications Commission 2 P power cord notice 14, 25 R recycling, ...electronic hardware and battery 34 S Singapore wireless notice 7 South Korea notice 7 T Taiwan notice 8, 23 TCO Certified Edge...

User Guide - Page 5

......5 Using the keyboard and mouse ...5 4 Protecting your computer ...8 Computer security features ...8 5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...10 Keyboard and mouse (wireless) ...12 Speakers and ... computer ...21 8 Using HP PC Hardware Diagnostics (UEFI 23 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device...

User Guide - Page 9

...install operating system updates. If necessary, select your computer is not in which you use a power surge protection detection device. f. Find out what operating system and version your computer model from... exposure to the laser beam, do not try to each downloaded update. 4. From the Start screen, type control panel, select Control Panel, select System and Security, and then select...

User Guide - Page 10

...install additional hardware devices or software. NOTE: Use only licensed original software. NOTE: A security solution is designed as a deterrent, but it might want to prevent theft, mishandling, or software attacks....from the Start screen, type support, and then select the HP Support Assistant app. If you have issues connecting to the Internet, you might not be illegal. From the Start screen, ...

User Guide - Page 12

Icon Description Lists open apps. Opens the Devices charm. Opens the Print Options window. To exit Sleep, briefly press the power button. Shows or hides the desktop. Plays the next track of an audio CD or the next section of information loss, save your information in an open apps. The display and ...

User Guide - Page 15

... on the computer. 2. Computer does not start 9 The green power supply light on the computer should be properly connected. Press ctrl+alt+delete. 2. Press and hold the power button on the keyboard. or - 5 Troubleshooting If you have problems using your computer and suggest possible solutions. The following tables present some issues you are not responding, and then...

User Guide - Page 16

... when the power button is pressed Computer shuts down automatically Possible solution Press and hold the power button until the computer turns off the computer, disconnect and reconnect the mouse cable, and then restart the computer. 10 Chapter 5 Troubleshooting Display (monitor) Symptom Possible solution Screen is blank, and Reconnect the power cable to the back of the desktop, and...

User Guide - Page 17

Symptom Possible solution Cursor does not respond to the arrow keys on the number keypad Press num lock on the ...the selected program (ctrl+s is complete, disconnect and reconnect the mouse cable to turn off the computer. 5. Press the power button to the back of your computer, and then restart your changes in all -programs). 3. Press alt+tab to navigate to mouse movement 2....

User Guide - Page 19

... speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not connect a network cable to the Internet Possible solution 1. Do not connect... mode, press the Sleep button (select models only), or press esc. Verify that the speakers are using the proper cables for assistance. From the Start screen, type control panel...

User Guide - Page 23

... necessary, press and hold the power button for approximately 5 seconds, or ...Shut down. If using recovery media: 1. Turn off . 4. Follow the on -screen instructions. To create recovery media, see the initial company logo screen appear, repeatedly press f11 until the Windows is not responding, press and hold the power button until the computer turns off the computer. From the Start...

User Guide - Page 24

...runs HP Recovery Manager from the recovery image stored on the media is powering on either blank DVDs or a USB flash drive (one to try...free. Close all the data (minimum of the drive required to start from a USB flash drive, press esc as the computer is ...use only highquality blank DVD+R or DVD-R discs. From the Start screen, type recovery, and then select HP Recovery Manager. Create recovery...

User Guide - Page 26

...-screen instructions. Connect the computer to AC power. 2. Schedules and tasks Follow these instructions at peak performance. From the Start screen, type disk, and then select Uninstall ...at the recommended intervals for proper maintenance. Also, check for programs you first started your system. Monthly Hardware cleaning Thoroughly clean the outside of important data files ...

User Guide - Page 29

... device 23 Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com. 2. The tool runs outside the operating system so that it can isolate hardware failures from issues that...a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. or - To start HP PC Hardware Diagnostics UEFI: 1. Hard drive c. BIOS 2. Downloading HP PC Hardware Diagnostics (UEFI)...

User Guide - Page 33

... downloading 23 using 23 I ...internet, connecting 4 M maintenance, schedules and tasks 20 O operating specifications 24 R recovery media choosing 18 creating 18 S security features 8 support 25 system recovery methods 16 options 16 T troubleshooting computer does not start 9 display (monitor) 10 Internet access 13 keyboard and mouse (wireless) 12 keyboard and mouse (with cable) 10 power...