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HP Deskjet 3510 Support Question

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Question posted by slcovak on April 2nd, 2015

My Printer Says Both Cartridges Problem & I Don't Know What That May Be.

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Answer #1: Posted by aureliamarygrace on April 2nd, 2015 10:04 AM

This answer was accepted by the poster of the original question.

aureliamarygrace

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These Error message appears on the displays of the printer control panel that indicates which cartridge is causing the error.

To fix these issue, please click the link below and follow the written procedure carefully.

https://support.hp.com/us-en/error?errorType=404.

Kindly press the "Acceptable Solution" and/or the "Helpful" buttons When you find my answer to be helpful. If you have any other questions, please feel free to submit it here with detailed information for your question.

Related HP Deskjet 3510 Manual Pages

Reference Guide - Page 1

..., which prepares the device and cartridges for your apps, and then choose the Help for printing, and in [French] Scan to open and then select ReadMe in all your device. EN ES FR ...from Help, click Help for all languages. DESKJET 3510 e-ALL-IN-ONE SERIES English Note The CD will guide you through inserting cartridges, loading paper, aligning cartridges, and other printer setup steps.

Reference Guide - Page 5

...like being on your computer is to your firewall and check if the problem goes away. Problems that your printer is connected to disable your home network. -- Tips for all tests ...can find information that can be causing problems. Security software installed on a different network; See the Diagnostics Results section for using devices like scan. Note: Your computer might...

Reference Guide - Page 6

HP printer limited warranty statement HP product Duration of warranty" date printed on the cartridge has been reached, whichever occurs first. Print or Ink cartridges Until the HP ink is ...HP ink products that arise as required by this Warranty Statement may also have other problems, including those defects that this Warranty Statement is inconsistent with local law, this Warranty ...

User Guide - Page 3

... 2 Get to know the HP Deskjet 3510 series Printer parts...5 Control panel ...printers 34 9 Solve a problem Improve print quality...37 Clear a paper jam...39 Unable to the printer without a router...33 Connect a new printer...33 Change wireless network settings...34 Tips for setting up and using a networked printer...34 Advanced printer management tools (for scan success...26 7 Work with cartridges...

User Guide - Page 7

Get to know the HP Deskjet 3510 series 2 Get to know the HP Deskjet 3510 series • Printer parts • Control panel features • Wireless settings • Status lights • Auto Power-Off Printer parts 1 Input tray 2 Paper-width guide for the input tray 3 Input tray guard 4 Control panel 5 Cartridge door 6 Output tray 7 Output tray extender (also referred to as...

User Guide - Page 8

...Press the Wireless button to view wireless status and menu options. • If the printer has an active connection to a wireless network, the wireless light will be off ...wireless light will be blinking. Select Print Report, and then select Configuration Page. 6 Get to know the HP Deskjet 3510 series 1 Back: Returns to the previous screen. 2 Cancel: Stops the current operation, restores ...

User Guide - Page 9

.... Print wireless network test report. Press the Wireless button to messages on printer display. If connection cannot be established, make sure printer is on but not connected to a network. Establish a Wi-Fi Protected...Wireless Settings menu. 3. Press Wireless button to know the HP Deskjet 3510 series (continued) How do I? Get to access wireless menu on the printer display.

User Guide - Page 10

... The device is disabled. You can see the home screen, press the Back button until you must use . From the Preferences menu, select Auto-Off. 4. Even when Auto Power-Off is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use. 8 Get to know the HP Deskjet 3510 series Chapter...

User Guide - Page 14

... Deskjet 3510 series desktop icon to open the Printer Software. Paper loading tips • Load a stack of the print driver, select the appropriate paper type and print quality from the Media drop-down list. • Select Paper Size from the Advanced Options menu. Chapter 3 Tips for print success To successfully print, the HP cartridges...

User Guide - Page 15

... 1. After the even numbered pages of just one side. Click the button that opens the Properties dialog box. Notes • Genuine HP ink cartridges are designed and tested with HP printers and papers to help you want to print a black and white document using the maximum dpi 13 Click OK to print.

User Guide - Page 27

.... 3. Select the type of the glass. Select Scan from your computer 4. If you have confirmed that can also access the Printer Software by clicking Start > All Programs > HP > HP Deskjet 3510 series > HP Deskjet 3510 series b. If you have a wireless connection and you do not see the computers that are currently available for another scan...

User Guide - Page 29

... for printing, and in the cartridge after it . Locate the cartridge number on the printer ▲ The cartridge number is left in printhead servicing, which prepares the product and cartridges for planning purposes only. Work with cartridges 7 Work with cartridges 27 Double-click the HP Deskjet 3510 series desktop icon to open the Printer Software. In addition, some residual...

User Guide - Page 30

.... To order genuine HP supplies for print carriage to move to www.hp.com/buy/supplies. Work with cartridges Wait for the HP Deskjet 3510 series, go to center of the shopping links on . 2. In the Printer Software, click Shop, and then click Shop For Supplies Online. If prompted, choose your country/region, follow...

User Guide - Page 34

... services will not be available with a USB cable, directly connecting the printer to your wireless network settings. NOTE: The HP Deskjet 3510 series only supports connections using 2.4GHz. ❑ A desktop computer or laptop with the device and follow the prompts to correct the problem, and then try again. 3. The product will operate as a plug and...

User Guide - Page 39

... ensures high-quality output. To align the cartridges from the printer display a. Click Align Ink Cartridges on ink consider replacing them. 4. NOTE: If you do not see Check the estimated ink levels. b. c. If the print cartridges are low on the Device Services tab. Follow the onscreen instructions. 9 Solve a problem This section contains the following topics: •...

User Guide - Page 40

... also access the Printer Software by clicking Start > All Programs > HP > HP Deskjet 3510 series > HP Deskjet 3510 series c. NOTE: If you do not see the home screen, press the Back button until you are not low on the Device Reports tab to access the Printer Toolbox. Follow the onscreen instructions. 6. Follow the onscreen instructions. 38 Solve a problem

User Guide - Page 41

...cartridges from the printer display a. Locate the paper jam. If the above solutions do not see the home screen, press the Back button until you can see it. From the Settings menu on the printer...Forms, select Settings. Follow the onscreen instructions. NOTE: If you do not resolve the problem, click here for more online troubleshooting. To clear a paper jam 1. Input tray &#...

User Guide - Page 45

... is still not resolved, Replace the cartridges. Clean the ink cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Click here to the center of the product longer than 30 minutes. Ink cartridge problem First try removing and reinserting the cartridges. Open cartridge access door. Close cartridge door ▲ Cartridge door must be closed to begin...

User Guide - Page 46

NOTE: If one cartridge is causing problems, you still receive the error message, turn the product off, and then on again. Click here to wireless connection. Use a dry swab or lint-free cloth to operate the HP Deskjet 3510 series with your network security settings. Click here to go online for more information. • Learn...

User Guide - Page 47

...such as HP Deskjet 3510, HP Deskjet Ink Advantage 3515) • Product number (located inside the cartridge door) Solve a problem • ...product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP... a few quick minutes to register, you have a problem, follow these questions: ◦ Has this situation happened...