HP Designjet 4000 Support Question
HP Designjet 4000 Support Question
Find answers below for this question about HP Designjet 4000.Need a HP Designjet 4000 manual? We have 7 online manuals for this item!
Question posted by tttHJu on June 19th, 2014
Hp Designjet 4000 How To Tell If Carriage Is Bad
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Related HP Designjet 4000 Manual Pages
Service Manual - Page 9
.... 2 Check if the cable for more information.
4 Check that the Front-Panel cable is in the Carriage Assembly using the Carriage Interconnect Wiper (Refer to another Assembly or Component. For information on the Service Calibrations and how to help you...faulty sensor is not damaged and is correctly connected to the Electronics Module.
hp designjet 4000 series printer service manual
1-3
Service Manual - Page 10
...Fan works correctly.
1-4
hp designjet 4000 series printer service manual Replace the Line Sensor ⇒ Page 8-89.
If the media is not HP approved, advise the customer to use of non-HP media can easily be ... crashes). Try loading white HP media in the paper path. To clear this, you must lift the Pinchwheel Lever and insert thicker media into the Carriage path and cause a Printhead...
Service Manual - Page 11
... is a wrinkled mass of the Carriage Assembly. The (*) will be because the media is clean. In each path will give an indication on where the failure occurred:
PWM Shutdown (1) and Energy Shutdown (3) 1 Clean Slider Rods and Apply Oil along the complete axis of the Drive Roller.
hp designjet 4000 series printer service manual
1-5
Printhead Cleaner...
Service Manual - Page 20
.... VPOWER2 - VAUX - Is generated in the PrintMech PCA (reference tension is defective.
1-14
hp designjet 4000 series printer service manual VAN
3V3 - Comes from the PSU after the fuse on Interconnect PCA.
VAN ... can indicate different problems:
5V
5Vsb
24V
Interconnect PCA
5V - Used to power the Carriage PCA. Comes from the PSU (12V) after the fuse on the PrintMech PCA.
The...
Service Manual - Page 22
Troubleshooting
3 The Printer is OFF, then try the following: „ Check the connection between the PSU and the... Module Test to further diagnose the problem. „ Replace the PrintMech PCA ⇒ Page 8-84.
1-16
hp designjet 4000 series printer service manual For the Carriage PCA connection, perform the ScanAxis Test ⇒ Page 4-7:
Signal 5V 24V 24V 24V 24V
LED on Interconnect
PCA...
Service Manual - Page 28
... one movement to the right. „ Tube used with non-HP ink: This is counted when the Carriage makes one Ink Cartridge was used no longer uses third-party ink. Black Cleaner Spittoon #2
Black Cleaner Spittoon #1
1-22
Spittoon #1 Spittoon #2
Spittoon #3 Spittoon #4
hp designjet 4000 series printer service manual
The Ink Supply Tubes are replaced (not under...
Service Manual - Page 30
...Text/drawing and
Graphics.
1-24
hp designjet 4000 series printer service manual
Media Specific Calibrations
This section shows the following information: „ General Calibrations (performed by Service Engineers). „ Media Specific Calibrations (performed by the User). Information on these are not reported within this list: 'Blue Line Calibration', 'Carriage PCA Setup' and 'Vacuum...
Service Manual - Page 34
... another component.
Reconnect the power cord and power On the Printer. „ Check that the Trailing Cable is not damaged. „ Check that the Carriage Stopper is correctly connected to the Carriage PCA, Interconnect PCA and to determine exactly which component failed.
2-4
hp designjet 4000 series printer service manual Using this procedure you will be able to...
Service Manual - Page 35
...the Main PCA ⇒ Page 8-74.
In this procedure you will be faulty. hp designjet 4000 series printer service manual
2-5 System Error:
05.3:10
Problem Description:
Main memory size failure.
...Switch the Power OFF from the back of the Printer and disconnect the Power cord. System Error:
06:03
Problem Description:
NVM file has bad CRC. Corrective Action: Try the following : &#...
Service Manual - Page 37
...; Replace the Carriage PCA ⇒ Page 8-48. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
System Error:
21:03
Problem Description:
Service Station servo shutdown.
hp designjet 4000 series printer service manual
2-7
Corrective...
Service Manual - Page 39
...Supply Tubes PCA. „ Replace the ISS to the Printer and try purging the Printer again.
System Error:
26.0:01
Problem Description:
Bad contact detected in Ink Cartridge.
Corrective Action: Try the ...Setup failure (Ink Supply Tubes purge failed).
hp designjet 4000 series printer service manual
2-9 Corrective Action: Try the following : „ Switch the Power OFF from the back...
Service Manual - Page 40
... in ISS slot2 floater.
If not, update the Firmware to the latest version. „ Replace the Ink Cartridges.
2-10
hp designjet 4000 series printer service manual System Error Codes
System Error:
26.2:01
Problem Description:
Bad contact detected in ISS slot3 floater. Corrective Action: Try the following : „ Remove the Ink Cartridges and check that...
Service Manual - Page 41
... : „ Switch the Power OFF from the Carriage and reinsert them. „ Replace the Printheads. „ Replace the Carriage Flex Cables ⇒ Page 8-51.
Reconnect the power cord and power On the Printer. „ Remove the Printheads from the back of the Service Station. hp designjet 4000 series printer service manual
2-11 System Error Codes
System Error...
Service Manual - Page 44
...PCA ⇒ Page 8-84.
2-14
hp designjet 4000 series printer service manual
Corrective Action: Try the following : „ Switch the Power OFF from the back of the Printer and disconnect the Power cord. System ... is a wrinkled mass of the Carriage Assembly. Corrective Action: Try the following: „ Switch the Power OFF from the back of the Printer and disconnect the Power cord. System...
Service Manual - Page 46
... Media Lever Sensor ⇒ Page 8-108. Reconnect the power cord and power On the Printer. „ Replace the Line Sensor ⇒ Page 8-31. „ If the System Error continues, replace the Carriage PCA ⇒ Page 8-48.
2-16
hp designjet 4000 series printer service manual Corrective Action: Try the following : „ Switch the Power OFF from the...
Service Manual - Page 53
... the System Error continues, replace the Scan-Axis Motor ⇒ Page 8-59.
System Error:
86:01
Problem Description:
Carriage servo shutdown. System Error:
86:03
Problem Description:
Scan-Axis length test failure.
hp designjet 4000 series printer service manual
2-23
System Error:
85:03
Problem Description:
Problem finding the Drive Roller zero. If there is...
Service Manual - Page 54
.... „ Replace the Encoder Strip and Encoder Sensor ⇒ Page 8-45. Corrective Action: Advise the customer that the next time they want to troubleshoot the Carriage Flex Cables or the Carriage PCA.
2-24
hp designjet 4000 series printer service manual
Service Manual - Page 56
...PCA/Electronics Module (Gamut) Add-on Electronics Module (Printmech)
ISS Electronics Module Carriage
Carriage PCA Power Supply Unit
Network Card Formatter
Fan of the Formatter Processor of the ...2-26
hp designjet 4000 series printer service manual System Error Codes
The following table explains the XX part of the Formatter
Hard Disk Drive Interconnect PCA
Front Panel Trailing Cable Carriage Flex ...
Service Manual - Page 57
... Full WebAccess Application Assertion (Uncontrollable Firmware Error) Warning (Uncontrollable Recoverable Firmware Error)
Media Advance Media Cut
Single-Sheet Feeding Roll Feeding
Media-Axis Encoder Reading Carriage Movement
Scan-Axis Encoder Reading
hp designjet 4000 series printer service manual
2-27
Service Manual - Page 75
... 4-42 11. Diagnostic Print 4-63 6. Scan Axis Test 4-7 2. Sensors Test 4-28 6. Turn Drive Roller 4-54 2. Reset Life Counters 4-61 5. Media Drive Test 4-12 3. Carriage Setup 4-67
hp designjet 4000 series printer service manual
4-1 Error 71:19 Recovery 4-47 I/O Tests 4-49
Service Utilities 4-51 Entering the Service Utilities Menu 4-52 1. Service Tests and Utilities
4
4
Introduction...
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