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HP CP6015x Support Question

HP CP6015x Support Question

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Question posted by mreffellsr on July 25th, 2022

Trying To Diagnose Error Code 59 30

Trying to diagnose HP color Laser jet CP6015x Error code 59 30

Current Answers

Answer #1: Posted by Odin on July 25th, 2022 10:19 AM
This answer was accepted by the poster of the original question.
Odin

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See the answer by Davidzuts at https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/error-code-59-30-coming-up-when-switching-on-the-printer/td-p/5733723.

If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/hewlett%20packard.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by Technoprince123 on July 25th, 2022 10:25 AM
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https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/error-code-59-30-coming-up-when-switching-on-the-printer/td-p/5733723


https://printcopy.info/?l=ru&mod=erc&brand=HP&model=Color%20LaserJet%20CP6015&code=59.30


Please response if this answer is acceptable and solw your problem thanks
Answer #3: Posted by Mybookie on July 25th, 2022 10:40 AM
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This is usually a fuser motor problem. First with the power off remove the fuser and see if you can turn the gear to move the main roller. If it does not move or is siezed it is possible the fuser hot roller and melted onto the pressure roller preventing the fuser rollers from turning. If that is the case replace the fuser. If the fuser turns ok go into the troubleshooting menu of the printer and component tests and choose the item for the fuser to motor and see if it fails. Odds are it will and you will need to replace the fuser motor.

Answer #4: Posted by SonuKumar on July 25th, 2022 9:31 PM
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https://printcopy.info/?l=ru&mod=erc&brand=HP&model=Color%20LaserJet%20CP6015&code=59.30


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Answer #5: Posted by hzplj9 on July 26th, 2022 8:45 AM
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From the HP website: 'This is usually a fuser motor problem. First with the power off remove the fuser and see if you can turn the gear to move the main roller. If it does not move or is siezed it is possible the fuser hot roller and melted onto the pressure roller preventing the fuser rollers from turning. If that is the case replace the fuser. If the fuser turns ok go into the troubleshooting menu of the printer and component tests and choose the item for the fuser to motor and see if it fails. Odds are it will and you will need to replace the fuser motor.'

Check that the fuser gets warm after switching on even if there is an error. The heater is the most common failure.

Fusers can be usually be replaced by the user as a consumable but internal gears would need the help of an engineer to diagnose which is the problem.

Hope that helps you solve it.

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