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HP CM1312nfi Support Question

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Question posted by bfulmer2 on January 29th, 2014

My Hp Oj 4620 Will Not Scan Or Copy

Running MAC OS X (10.9.1), on iMac with 2.7 GHz Intel Core i5, 4 GB 1333 MHz DDR3

Current Answers

Answer #1: Posted by TommyKervz on January 30th, 2014 12:16 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,793
1,110
points
Greetings. That is indicative of a scan machenism failure. You will need to have it inspected by a service technician - or one of Hp's official service centers.


Hope that is helpful.
Kervz at www.satechhelp.co.za

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