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HP C5180 Support Question

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Question posted by firstnamejosephifeaka on October 15th, 2011

Ink Cartridge Missing

"The folloing ink cartridges appear to be missing, what is the problem

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Related HP C5180 Manual Pages

Basics Guide - Page 4

...Photosmart software 5 Find more information 6 Access the onscreen Help 6 Finish setting up networking 7 Load originals and load paper 10 Avoid paper jams 12 Make a copy...12 Scan an image...13 Print 10 x 15 cm (4 x 6 inch) photos 15 Print from a software application 16 Replace the ink cartridges... troubleshooting 25 Clear paper jams 28 Ink cartridge messages 28 Support process...33 HP ...

Basics Guide - Page 5

...features and functions, including use special features to make high-quality copies of the HP Photosmart software that allows printing. You can also transfer your computer. Note This guide introduces ...converting text and pictures into an electronic format for your photos to produce high-quality color and black-and-white copies on a variety of projects, such as providing information ...

Basics Guide - Page 6

...overview Label 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Color graphics display (also referred to as the display) Control panel Output tray (currently shown...Paper-width and paper-length guides for the photo tray Photo tray Paper-length guide for the main input tray Ink cartridge door Memory card slots Glass Lid backing Label Description 1 Ethernet port 2 USB port 3 Power connection* 4 ...

Basics Guide - Page 7

...Photosmart Express: Launches the Photosmart Express menu for generating reports, changing fax and network settings, and accessing tools and preferences. Press Photo Fix to turn the feature off and on your display or on . Attention light: Indicates a problem...the topic will appear on your computer screen. Help: Opens the Help Menu on the display. Features include color effects, photo ...

Basics Guide - Page 8

... off . Zoom In: Zooms in -One to the device. Start Scan: From the idle state, pressing the Start Scan button opens the Scan Menu where you can use this button to purchase prints online. For more of your scan. Use the HP Photosmart software You can select a destination for your photos or...

Basics Guide - Page 9

...the tab for the HP All-in-One. - The HP Photosmart Mac Help appears. 6 HP Photosmart C5100 All-in the HP Photosmart Studio, choose HP Photosmart Mac Help. To access help from the HP website. If... Internet access, you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Access the onscreen Help. ● Help from your device Help is a fun, ...

Basics Guide - Page 21

...-in-One for the first time, be sure to replace ink cartridges. If you need to use only the ink cartridges that came with the ink in the print head assembly at first-time setup. If you do not already have replacement ink cartridges for the color ink cartridges 18 HP Photosmart C5100 All-in-One series If prompted, choose your...

Basics Guide - Page 22

... Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 5. HP All-in many countries/regions, and lets you recycle used ink cartridges free of its packaging, and then, holding it clicks into place. Make sure that has the same shaped icon and color as the one you out of charge. Press down...

Basics Guide - Page 23

...off the HP All-in -One. Repeat steps 2 through 5 for each ink cartridge you might need to dust the exterior of the HP All-in-One.... the glass and lid backing. Do not scrub the backing. 20 HP Photosmart C5100 All-in -One. ● Clean the glass ● Clean the... 8. You might seep under the glass and damage the device. 3. Dry the glass with a dry, soft, lint-free cloth to loosen debris. ...

Basics Guide - Page 28

...display Cause You might be a problem with each other obstructions. Network ...the HP All-in the device. The country/region you want... computer is provided for example, colored paper, paper with text on...appears, press OK. 8. Solution To change the language settings at the display on the display. Contact HP Support. Make sure the power cord is turned off. Open the ink cartridge...

Basics Guide - Page 31

... expired 28 HP Photosmart C5100 All-in-...device. Caution If the paper tears when you are removing it snaps into place. 5. Do not assign a static IP address. Troubleshooting and support 3. Chapter 2 I am using a cable modem without a router and I do not remove all the pieces of paper that might be replaced ● Ink cartridge problem ● Ink cartridge(s) are empty ● Ink cartridge...

Basics Guide - Page 32

...: www.hp.com/support If prompted, choose your device Calibration error Cause An incorrect type of ink. If there are no ink cartridges missing from the HP All-in-One, and you still receive this device. For more information, see the printed documentation that you might have color or photo paper loaded in the input tray when...

Basics Guide - Page 33

... HP ink cartridges. For more information, see : Replace the ink cartridges Non-HP ink Cause The HP All-in -One or the ink cartridge expiration message on the HP All-in -One detected non-HP ink. Solution Replace the indicated ink cartridge(s) with HP printers to help you purchased genuine HP ink cartridge(s), go to: 30 HP Photosmart C5100 All-in the indicated ink cartridge...

Basics Guide - Page 34

.... Solution Replace the indicated ink cartridge(s) or press OK on again. 4. Note HP cannot guarantee the quality or reliability of the device, until the door locks into place. Close the ink cartridge door. www.hp.com/go/anticounterfeit For more information, see : Replace the ink cartridges Original HP ink depleted Cause The original HP ink in -One can no...

Basics Guide - Page 35

...the ink cartridges Wrong ink cartridge(s) installed Cause The wrong ink cartridge(s) are installed. If the problem persists, clean the copper-colored contacts of the print cartridges. If there are installed incorrectly. Contact HP customer support. Go to: www.hp.com/support If prompted, choose your device Cause One or more information, see : Replace the ink cartridges Ink cartridge is missing...

Basics Guide - Page 36

...up and use the HP All-in-One, make sure to install the ink cartridges that are available when you have a problem, follow these steps: 1. HP online support is specially formulated to mix ... All-in-One) ● Messages that appear when the situation occurs ● Answers to these ink cartridges is available to all HP customers. HP support by device, country/region, and language. Be prepared ...

Basics Guide - Page 38

...HP recommends emptying the output tray frequently. * Maximum capacity. Paper sizes For a complete list of ink you are using. index max Up to 40 25 (200 gsm) Up to 20 Envelopes 20 ... x 1200 rendered dpi black when printing from a computer ● Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200-input dpi ● Print speeds vary according to the complexity of the...

Basics Guide - Page 40

...on the product as the HP ink is used in -One series, etc.) or product numbers (Q8211A, etc.). Ink cartridge warranty information The HP ink cartridge(s) warranty is applicable when the ...not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with the marketing name (HP Photosmart C5100 All-in its designated HP printing device. During the warranty...

Basics Guide - Page 42

... lid backing 20 replace ink cartridges 18 make a copy 12 memory cards slots 2 missing ink cartridge 29 N network finish setup 7 O OK button 5 on button 5 P paper jams 12, 25, 28 paper sizes 35 specifications 35 paper tray capacities 35 phone support 33 phone support period period for support 33 photo paper specifications 35 Photosmart Express 4 physical specifications...

Basics Guide - Page 43

See technical information start copy black 5 start copy color 5 support process 33 system requirements 35 T technical information ...unable to discover device 26 using a cable modem without a router 28 U uninstall software 22 USB cable installation 24 W warranty 34 wireless router 7 Z zoom button 5 40 HP Photosmart C5100 All-in-One series reinstall software 22 replace ink cartridges 18 right arrow...