HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by lmercer61416 on September 22nd, 2014
Ink Cartridge Tri Colour Problem.cannot Find Device Document
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Current Answers
Answer #1: Posted by SoCalWoman on September 22nd, 2014 5:56 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello lmercer61416,
The User's Guide can be viewed online here
If you would like further assistance, you can re-submit you question with more details about your tri-color ink cartridge issue.
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 8
...provided for your telephone wall jack, then connect
and setting up the printer with other telephone equipment.
This phone cord is not long enough,...printer. Note: If you begin... Step 1: Connect the printer to the phone line
Before you encounter problems setting up additional devices or
the other telephone equipment or devices, complete the following :
• Installed ink cartridges...
User Guide - Page 8
... problem ink cartridge 90 Solution 10: Service the product 90
Clean the area around the ink nozzles 91 Solve paper-feed problems...92 Solve copy problems...94
No copy came out...94 Copies are blank...94 Documents are missing or faded 95 Size is reduced...95 Copy quality is poor ...95 Copy defects are apparent 95 The device...
User Guide - Page 9
... suggestions 123 Understand the Printer Status Report and Self-Test Report 124 Understand the network configuration page (some models only 126 Clear jams...127 Clear paper jams...127 Avoid paper jams...128
A Technical information Warranty information...130 Hewlett-Packard limited warranty statement 131 Ink cartridge warranty information 132 Device specifications...133 Physical specifications...
User Guide - Page 12
...210 Cartridge Problem...211
Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed...
User Guide - Page 19
... the device, near -photographic reproductions and business graphics for near the ink cartridges area. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. Finding the device model ...of reliability and print quality, and produce documents with the ColorLok logo for papers with the ColorLok logo in a variety of everyday documents.
HP recommends plain papers with crisp, ...
User Guide - Page 21
... with your HP printer. It is available in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is heavily textured, embossed, or does not accept ink well
Select print media
17
glossy or soft gloss (satin matte).
HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced...
User Guide - Page 28
...cover of the automatic document feeder.
7. Turn off the device
Turn off the product by pressing the (power) button located on the device. Wait until the ...document feeder mechanism.
5. Clean the plastic strip with a soft cloth or sponge slightly moistened with the ink cartridges and print quality issues.
24
Get started The liquid might not return to the correct position causing problems...
User Guide - Page 73
..., see Open the HP Utility. Click Align the ink cartridges. For instructions, see Open the Toolbox. Windows a. Click the Device Services tab. c. If copy or print quality still seems poor after you clean the ink cartridges, try cleaning the ink cartridge contacts before replacing the affected ink cartridge. Advanced ink cartridge maintainance
69 Load letter, A4, or legal unused...
User Guide - Page 78
... more information. • Pause Printing is not jammed in the Printers folder. General troubleshooting tips and resources
NOTE: Many of the System Preferences.
If you did not install the HP software, you are removed. • The device is set it after the ink cartridges are installed. • Power cord and other cables are working...
User Guide - Page 79
...problems
75
Try to www.hp.com/support.
If the alignment process fails repeatedly, you might have a defective sensor or ink cartridge. If the problem persists, visit the HP Web site (www.hp.com/ support) for more information, see Electrical requirements. The device...on control-panel display
A non-recoverable error has occurred Disconnect all documents, and then reboot the computer.
User Guide - Page 80
... installed on paper-feed problems, see Clean the ink cartridges.
For more information, see Solve paper-feed problems.
76
Solve a problem Check the media settings • Make sure you select the correct print quality settings in the printer driver for the device.
Blank or partial page printed
Clean the ink cartridge Complete the ink cartridge cleaning procedure.
For more...
User Guide - Page 81
... page in the printer driver. For more information, see Set minimum margins. For more information, see Device management tools and Handle the ink cartridges.
Also, it is recommended that you use a USB cable that
you are cut off at the edges of the page, make sure the margin settings for the document do not exceed...
User Guide - Page 82
... the problem ink cartridge • Solution 10: Service the product
Solution 1: Use genuine HP cartridges
HP recommends that you use a USB cable that is resolved. Genuine HP cartridges are not low on your printed documents, the paper or print media might not have been handled or stored properly. Product service or repairs required as expected, try the...
User Guide - Page 88
... printer is streaked with another color.
c. For more information about turning off the product, see Handle the ink cartridges. • Always turn off the device.
The type should be sharp and clear. Example of time. Regular white streaks in the bars
Example of Bad Color Bars: The yellow bar is operating correctly.
84
Solve a problem...
User Guide - Page 92
... the ink cartridges. • Always turn off the device. For more information about handling ink cartridges, see Turn off the product using the (Power) button, which prevents air from getting into the cartridges. the printer is operating correctly. • The black bar is printed by the Black Ink Cartridge • The colored bars are printed by the Tri-color Ink Cartridge
Ragged...
User Guide - Page 95
... sure you installed with the HP All-in a dusty environment, a small amount of the device. When debris gets on the ink cartridges, it clicks into place.
9.
Touching these parts can include dust, hair, carpet, or clothing fibers. Slide the ink cartridge back into the back of debris might contain contaminants that will not come apart...
User Guide - Page 100
... of the document did nothing • Scan takes too long • Part of non-HP ink cartridges. Solve scan problems
If the following...device prints half a page, then ejects the paper
Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are starting the scan from a computer, see Change copy settings.
• Incompletely filled text or graphics Try...
User Guide - Page 129
... indicate problems with the ink cartridges. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink.
When you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable.
3. Try cleaning the cartridges, or replacing the cartridges.
3. Printer Information: Shows device...
User Guide - Page 214
...low on ink.
210 Errors (Windows) To solve this problem, try the ...Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Align cartridge...
User Guide - Page 217
... the ink cartridge Replace the indicated ink cartridge.
For more information, see HP supplies and accessories. Solution 2: Turn the product off and on Turn off the product, and then check the
For more information, see Clear jams.
Paper Jam
Paper has become jammed in the
printer driver, and then print the document again. If the problem persists, try...
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