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HP C4780 Support Question

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Question posted by wasar on January 26th, 2014

Hp C4780 Won't Print Black For Color

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Related HP C4780 Manual Pages

Reference Guide - Page 1

...English HP Photosmart C4700 series 1 Unpack Important! Do NOT connect the USB cable until prompted by the software! 2 Set up the printer, including how to download and install the software. Printed in [country] Printed in [country] Printed in [country] © 2009 Hewlett-Packard Development Company, L.P. *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge...
Reference Guide - Page 2

When viewing screens other than the Home screen, selects options related to as many as transparencies and envelopes. Print on . Connect the HP Photosmart to the current display. 6 Copy: Opens the Copy Menu. Make color or black-and-white copies. When viewing screens other than the Home screen, selects options related to a computer- When viewing screens...
User Guide - Page 13

3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On... area 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get ...
User Guide - Page 17

... shopping links on the page. Your prints have been designed to work together so your product, and then click one of paper in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. It is available in semi-gloss finish in the HP Photosmart, including letter or A4 paper, photo...
User Guide - Page 18

... tabs), 13 x 18 cm (5 x 7 inch), and two finishes - HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your HP Photosmart. glossy or soft gloss (satin matte). Original HP inks and HP Advanced Photo Paper have a look and feel comparable to save you are long lasting and vivid, print after print. Great for easy handling without smudging. It resists...
User Guide - Page 19

... All papers with crisp, vivid color, bolder blacks, and dry faster than ordinary plain papers. NOTE: At this time, some portions of the HP Web site are independently tested to meet high standards of reliability and print quality, and produce documents with the ColorLok logo are available in a variety of weights and sizes from...
User Guide - Page 29

Print envelopes 27 Print Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, ...; View the animation for inkjet printers. c. e. Print photo. ❑ Press OK. 2. Related topics • "Recommended papers for photo printing" on page 15 • "Stop the current job" on page 103 Print envelopes With the HP Photosmart, you can print on a single envelope, ...
User Guide - Page 32

... on page 30 View the print resolution The printer software displays the print resolution in dots per inch (dpi) that the HP Photosmart printer will print based on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki cards Printing in your software application, this...
User Guide - Page 33

..., select the type of 10 x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with the HP Photosmart manually. • Photo Printing-Plain Paper: Print a photo on a plain paper. • Postcard Printing or Hagaki Printing: Print your photos on your project. 7. On the File menu in your own shortcuts for...
User Guide - Page 50

Open cartridge access door. Lightly press down on . 2. Remove cartridge. Wait for black cartridge 48 Work with cartridges b. a. Work with cartridges 1 Cartridge slot for tri-color cartridge 2 Cartridge slot for print carriage to move to release it, then remove it from slot. Chapter 11 Replace the cartridges To replace the cartridges 1. Check that power...
User Guide - Page 52

... mode is initiated when a print cartridge is not a true black. Colors print but black is grayed and is removed from the computer. If the message is displayed and two print cartridges are installed in the product, verify that the print cartridge is displayed on page 50 Ink-backup mode output Printing in the HP Photosmart to online shopping also appear...
User Guide - Page 55

...Be prepared to provide the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the computer and the product. This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Copy...
User Guide - Page 64

..., click Settings. 62 Solve a problem Click Align the Print Cartridges. 6. To clean the print cartridges from the HP Photosmart Software 1. Solve a problem Check product Follow these steps. • Step 1: Align the print cartridges • Step 2: Clean the print cartridges Step 1: Align the print cartridges Solution: Aligning the print cartridges can also open the Printer Toolbox from the...
User Guide - Page 65

...one to see if advanced color settings such as HP Advanced Photo Paper is set to be called Properties, Options, Printer Setup, Printer, or Preferences. 5. To select a print speed or quality 1. ... the output, and then click Done. Depending on your software application, click Print. 3. Click the Device Services tab. 5. Click the button that opens the Properties dialog box. Follow...
User Guide - Page 76

... the following solutions. • Solution 1: Close some applications or restart your computer Solution: Close all unnecessary applications. Install the tri-color print cartridge. This includes applications that came with only the black print cartridge installed. Cause: The computer did not solve the issue, try the next solution. Solution 2: Empty the Recycle Bin on your...
User Guide - Page 83

...) 3 Ink nozzles under tape 5. Make sure you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with genuine HP cartridges. Remove the black print cartridge from the slot on the left side. Check for the tri-color print cartridge on the right. If it is still covering the ink nozzles...
User Guide - Page 85

.... Errors 83 NOTE: Do not remove both print cartridges at a time. Inspect the print cartridge contacts for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Make sure you out of the slot. Clean only the copper-colored contacts. Do not leave a print cartridge outside the HP Photosmart for more than 30 minutes. 4. Hold the...
User Guide - Page 87

... water, and squeeze any excess water from the back of the print cartridges. Clean only the copper-colored contacts. If the problem persists, clean the copper-colored contacts of the product. 3. Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) Errors 85 Solve a problem Solution...
User Guide - Page 92

... the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Remove and clean each print cartridge one at the same time. Clean only the copper-colored contacts. Make sure you out of the product. 3. Do not leave a print cartridge outside the HP Photosmart for...
User Guide - Page 101

... towards you out of the product. 2. Clean only the copper-colored contacts. NOTE: Do not remove both print cartridges at a time. Allow the print cartridges to release it, and then pull it . 6. Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) Errors 99 Lightly press...

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