HP 9250c Support Question
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Question posted by tonykni on October 12th, 2013
E-mail And Network Menu Options Does Not Show Up On The Hp Digital Sender 9250c
display
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Related HP 9250c Manual Pages
HP 9250C Digital Sender - Job Aid - Security - Page 1
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... and security. It should also be used to work with one of these third-party software programs for secure e-mail delivery. HP 9250C Digital Sender - By default, the digital-sending configuration options in EWS to prevent access to require a network login before any changes can use . A number of internal device components.
In addition, you can also set , users...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 4
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...
ENWW ADF input tray 5. English
Device components
Unpack the device
Remove all shipping bags, tape, and packing material.
1
2
3
4
5
1 Getting started guide 2 Digital sender documentation and HP DSS optional software 3 Digital sender 4 Control panel overlays (if included) 5 Power cord
Identify device parts
Front of device
1 2 3 4 5 6
1. Jam release 3. Control panel 2. Output bin...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
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![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_9_df9a.png)
... Network Folder options on the server that will be on the flatbed glass.
2. Place a document face-up one or more folder destinations for scanned documents. Select E-mail Settings and then type the SMTP server address. Select Send To Folder to enter frequently-used e-mail addresses and e-mail distribution lists.
Touch E-Mail.
3.
The digital sender must be supporting the HP Digital...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
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![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_12_7e9f.png)
... fails.
● Have the network administrator verify that the SMTP server is enabled on the CD-ROM. English
Problem
Action to set the correct language. Type the name in the correct format in both the To: and From: text boxes.
● Resend the e-mail. See the HP 9250C Digital Sender User Guide for documents scanned from...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 11
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_11_a3d6.png)
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_11_a3d6.png)
...mail, such as Microsoft® Windows®, provides an environment in this guide, the information pertains to 20 recipients on a network server. Features
You can view product status information, change network configuration.
● Receive alerts about the features that your printer, MFP, or digital sender...to be installed or configured. With the HP EWS, you can use .
1 Overview...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 53
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_53_0e17.png)
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_53_0e17.png)
... or later network environments. ● Select Custom for your product.
1.
Use the touch screen keypad on the Device user information retrieval method drop-down menu. Use the... The screen displays a request for example, e-mail.
4. Select an option from the three options on the MFP control panel to finish configuring Kerberos Authentication for specialized network environments.
5....
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 95
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![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_95_96e4.png)
... device location 14
Device Status screen 8 devices, defined 1 Diagnostics menu 17 Digital Sending screens
about 55 Addressing 71 Advanced E-mail Settings 62 General 56 Kerberos Authentication 36 Log 76 Preferences 78 Send to E-mail 60 Send to Folder 57 Digital Sending tab 6 DIMMs, verifying installed 9
E e-mail
addressing 71 advanced settings 62 alerts 20 attachments, size
settings...
HP 9250C Digital Sender - User Guide - Page 5
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_5_bd45.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_5_bd45.png)
... Digital-sender software ...5 Network components used for digital-sending 6 Paper handling ...7 Device parts ...8 Space requirements ...10
2 Control panel Use the control panel ...12 Control-panel layout ...12 Home screen ...13 Buttons on the touchscreen 14 Control-panel help system 14 Navigate the Administration menu ...15 Information menu ...15 Default Job Options menu ...16 Default Options...
HP 9250C Digital Sender - User Guide - Page 10
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_10_945d.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_10_945d.png)
... user authentication to use specific features of connecting it to any e-mail User guide or DSS support guide address.
Scan a document to route fax jobs via an existing LAN fax infrastructure.
Device information
The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features.
Installing the device is simply a matter of the...
HP 9250C Digital Sender - User Guide - Page 11
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_11_1c09.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_11_1c09.png)
... HP Jetdirect Fast Ethernet port, and an enhanced input/output (EIO) expansion slot for scanning both sides of a double-sided document.
● Interactive touchscreen control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks.
● Flatbed scanner-The letter/A4-size scanner can be configured to e-mail addresses, fax destinations, and network...
HP 9250C Digital Sender - User Guide - Page 14
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_14_71a3.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_14_71a3.png)
... facilitates the e-mail and Internet fax digital-sending options. A LAN fax server is the method of fax transport
Network
Fast Ethernet 100Base-TX or Ethernet 10Base-T
Digital senders or HP multi-function peripheral (MFP) devices
An HP DSS server can support up as a destination for the digital-sender address book.
In order to support user authentication, the digital sender must be...
HP 9250C Digital Sender - User Guide - Page 29
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![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_29_c5a1.png)
...15 seconds. Networking and I/O
Menu item I /O menu ● E-mail Setup menu ● Send Setup menu
NOTE: Values... TCP/IPv4 parameters will be configured on the HP Jetdirect configuration page. Specifies the method that the...digits of data that the device receives for automatic configuration from a BootP server.
Manual: Use the Manual Settings menu to set DHCP lease options. Some menu...
HP 9250C Digital Sender - User Guide - Page 36
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![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_36_1d11.png)
... (default) Off
Enter a value.
Send Setup menu
Menu item Replicate MFP Allow Transfer to configure basic e-mail settings. Valid e-mail addresses require the "@" sign and a ".".
Search the network for use the embedded Web server. This feature allows you type an e-mail address. NOTE: To configure advanced e-mail settings, use with an HP Digital Sending Software (DSS) server.
28 Chapter...
HP 9250C Digital Sender - User Guide - Page 55
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_55_a3b0.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_55_a3b0.png)
...delete. 3. Touch OK. Delete e-mail addresses from your recipient list, touch OK. 4. If using HP Digital Sending Software, the local address book also can delete e-mail addresses that you must first delete... that use . Touch OK. 5.
Touch . 3. (Optional) Touch the Name field, and in the To: text line. 6. ENWW
Send an e-mail 47
If you want, you are placed in the local...
HP 9250C Digital Sender - User Guide - Page 58
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_58_1d3d.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_58_1d3d.png)
... when you install the optional HP Digital Sending Software. Send a digital fax
Digital faxing is delivered to a traditional fax machine or sent to the user's e-mail. With digital faxing, the device does not need to be connected directly to process faxes. For information about using digital faxing, see the documentation that is a fax modem and digital sender module that the...
HP 9250C Digital Sender - User Guide - Page 61
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_61_25a4.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_61_25a4.png)
... the embedded Web server
NOTE: If you use the HP Digital Sending Software provided on the digital sender software CD, you must have Microsoft Internet Explorer 4 and later or Netscape Navigator 4 and later. The embedded Web server works when the device is connected to the network, the embedded Web server is connected to an IP...
HP 9250C Digital Sender - User Guide - Page 65
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_65_d526.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_65_d526.png)
... are used to keep the digital sender secure, you can be used by using the HP DSS service.
Controlling digital-sending security
The digital sender has been designed with one of these third-party software programs for secure e-mail delivery.
By default, the digital-sending configuration options in mind. Additionally, the digital sender supports several authentication methods that...
HP 9250C Digital Sender - User Guide - Page 81
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...).
input tray.
Flatbed Cover Open
The device scanner cover is not responding.
delivered. Follow the instructions in the onscreen dialog box. See the HP support flyer, or go to be established. LDAP server is open . e-mail problems on page 75.
Close flatbed cover during a digital send Contact the network administrator.
task. Document feeder paper jam...
HP 9250C Digital Sender - User Guide - Page 101
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_101_f067.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_101_f067.png)
...device must accept any interference received, including interference that the product
Product Name:
HP Digital Sender 9250C
Regulatory Model3): Product Options:
BOISB-0401-00 ALL
conforms to the following Product Specifications:
Safety:
IEC 60950... Manager, Hewlett-Packard Company,, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015, , (Phone: 208-396-6000)
ENWW
Declaration of the ...
HP 9250C Digital Sender - User Guide - Page 103
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![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_103_538f.png)
...scanner 30, 68 Canadian DOC regulations 94
cleaning exterior 60
clock error message 71
configuration page Information menu 15 viewing 52
contracts, maintenance 84 control panel
access denied 72 Administration menu 15 buttons 12 E-mail Setup menu 28 e-mail... settings
Resets menu 30 diagnostics
networks 23 digital faxing 50 digital sending
address books 46, 47 configuring e-mail 43 control-panel...
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