HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by khufstater on August 15th, 2014
Hp 8500 Won't Print
I have been having issues with the Cyan ink not printing after I print about 4 pages. This morning, the black ink failed to print. I have run a printhead cleaning routine and now only a small amount of yellow and the magenta will print. The printer gives me an error message with "printhead alignment failure" and the printer will not allow me to print. It also gave me a message that I was using non-hp ink and that I had damaged the printer. I placed tape over all of the bulbs to make sure they register as full. It looks like I have two printheads that are bad at the same time. Did the ink damage them? What can I do? I have a business to run and this is killing me. Regards, Ken Hufstater
Current Answers
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 6
...HP Officejet/Officejet Pro device over a network, try the following suggestions in the order listed:
1.
Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is interference on the wireless network, the HP device... the HP device to your wireless network, complete the following tips might not have problems, see "Run the Wireless Network Test" on page 7). After...
Wired/Wireless Networking Guide - Page 8
...HP Officejet/ Officejet Pro device is connected to your network
If your device is the network address assigned to the same network as there might be a hardware issue...Series
HP Officejet 6500 a. Select Print Report, and then select Network Config Page. Run ...HP device both have been established. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the page has been printed...
Wired/Wireless Networking Guide - Page 12
... cannot find the HP device during installation (and you know the HP device is that appeared when you have the option to trust computers on your network where it can be found when installing HP software
• Unable to print, print job stuck in your firewall's list of allowed ports.
If you are using a computer running Windows, in...
Fax-Getting Started Guide - Page 5
... if the HP Officejet/Officejet Pro device will need to respond in the HP Officejet/Officejet Pro device. Austria Belgium (Dutch) Belgium (French) Denmark
www.hp.com/at/faxconfig www.hp.be/nl/faxconfig www.hp.be available to change the Auto Answer setting, see "Step 3: Manage and configure fax settings" on page 6. If you set up the HP Officejet/Officejet Pro device for faxing using...
Wireless-Getting Started Guide - Page 6
... Test For wireless networking issues, run the software installation program again. If you are encountering problems connecting the HP Officejet/Officejet Pro device to your HP device supports Ethernet networking, make sure that might not have connected the HP device to turn them back on your wireless network or computer is weak or if there is detected, the printed test report will...
Wireless-Getting Started Guide - Page 11
... notifying computers on page 5 and select the network that are in "Connect the HP Officejet/ Officejet Pro device to your computer has an ad hoc network profile. If this occurs, and if you installed the HP software. Another common problem is that appeared when you are using a computer running on your computer, can communicate with HP devices 11 Some firewalls...
User Guide - Page 10
...Maintain the printheads ...176 To check printhead health 177 To print the print quality diagnostic page 177 To align the printheads 179 To calibrate the linefeed 179 To clean the printheads 180 To clean the printhead contacts manually 180 To replace the printheads 182 Store printing supplies ...184 Store ink cartridges ...184 Store printheads ...184 Clean the device ...184 Clean the scanner...
User Guide - Page 15
...details about ink cartridge health and access to change device Typically installed with the device. For more information, see Operating system compatibility.
Wireless Getting Started Guide (some features might not be available.
Find other resources for setting up the device's fax function.
HP Solution Center (Windows) Allows you are using the device with a computer running Windows...
User Guide - Page 36
... of print media types before lifting the lid on the glass, load legal-size originals in the automatic document feeder.
Load your original contains multiple full-size pages, load it in the automatic document feeder. It is designed to test a variety of the glass.
Use HP media for more information, see Clean the device. Close...
User Guide - Page 37
..., bolder blacks, and vivid colors.
These papers are printing.
HP Printing Paper is acid-free for copies, drafts, memos and other everyday documents. It is a high-quality multifunction paper. They are glossy-coated or matte-coated on standard multipurpose or copy paper. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper
HP Printing Paper
HP Office Paper
HP Office...
User Guide - Page 38
... special media no higher than 3/4 full.
• To prevent jams, poor print quality, and other supplies, go to the device specifications. Your prints have a look and feel comparable to hold only plain paper. It is acid-free for casual photo printing.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a time into a tray. This affordable, photo paper...
User Guide - Page 52
...and paper with the print side facing down.
48
Print Two-sided printing requires an HP Automatic Two-sided Printing Accessory to the device specifications. On the File menu, click Page Setup. 2. Jams...). Print on both sides (duplexing)
You can print on both sides of a page
• Always use media that you print from a computer running Windows, the device prints the first side of a page....
User Guide - Page 53
... File menu, and then select a printing
shortcut. 4. Print your Web browser on the HP all-in-one side of the media, the device holds the media and pauses while the ink dries. Make sure the duplexer is dropped onto the output tray. Select Copies and Pages from the toolbar in the Page Setup. 4.
For more information, see...
User Guide - Page 77
...; Press Edit to edit the photo. • Press Done to your memory card or storage device.
b.
Press START PHOTO to select Index Sheet. 4.
Print an index sheet from the control panel
73 Press the PHOTO button. 3.
Print passport photos (color display models only)
You can access only JPEG and TIFF image files. Insert a memory...
User Guide - Page 84
... or not answering, the device follows the settings for color faxing. If a connection cannot be made, the next number is dialed and an error report is made, it sends the document to clear the message. NOTE: If the recipient's fax machine supports only black-and-white faxes, the HP all-in-one automatically sends...
User Guide - Page 88
... on their fax machine.
5. Press START FAX Black or START FAX Color on the device control panel. b. Causes the device to store faxes in the input tray. 2....device begins to receive the fax, you receive a fax that prevents the device from printing the faxes (for example, if the device runs out of the faxes it receives while the device is resolved, the faxes stored in memory. The device...
User Guide - Page 124
... and ink cartridges.
• Align Printheads: Guides you to view and change the IP Settings and DNS server for printers with wireless capability c. For more information, see Understand the self-test report.
• Print a Print Quality Diagnostic Page: Allows you to print the print-quality diagnostic report of the device.
Network Toolbox The Network Toolbox allows you through cleaning...
User Guide - Page 248
... information, see Understand the self-test report.
HP 940 Black/Yellow Officejet Printhead HP 940 Magenta/Cyan Officejet Printhead
C4900A C4901A
244 HP supplies and accessories
NOTE: Ink level warnings and indicators provide estimates for the device. - A page containing the list of the ink cartridge you receive a low-ink warning message, consider having a replacement cartridge...
User Guide - Page 260
... position, press the Power button to turn off the device. To remove printheads before shipment 1.
Do not send them aside. Place the ink cartridges in an airtight plastic container so they will not dry out, and put them with a color display) for 5 seconds.
Wait for the print carriage to move to its home position (on...
User Guide - Page 270
...of the device to use other USB flash drives with the device. Supported memory card types • CompactFlash (Type I and II) • Memory Stick, Memory Stick Duo, Memory Stick Pro, MagicGate Memory...) LpAm 57 (dBA) (mon Draft print)
Sound power LwAd 7.0(BA)
Supported devices
USB flash drives HP has fully tested the following USB flash drives with the device: • SanDisk Cruzer Micro: High-...
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