HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by lindahampton on July 28th, 2012
How Do I Connect My Hp8500 909 Wirelessly,
I keep getting the "search complete, no configured printers found" error message when trying to install printer wirelessly
Current Answers
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 3
.../Officejet Pro device 5 Step 3: Test the connection 6
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7
Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11
Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11
Method 1...11 Method 2 (Windows only 11 Configure...
Wired/Wireless Networking Guide - Page 4
... setup cable until prompted by the HP device, see "Connect the HP Officejet/ Officejet Pro device using the device's control panel or embedded Web server.
You will also need to your computer after you can set up Wireless (802.11) communication
Your HP Officejet/Officejet Pro device can connect the HP Officejet/ Officejet Pro device directly to know the following :
• A USB...
Wired/Wireless Networking Guide - Page 5
...11) communication 5 On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions.
5. After it finishes the search, click Next.
3. Follow the onscreen instructions to find the printer.
The installation program attempts to complete the installation.
7. Windows
IMPORTANT: Do not connect the USB wireless setup cable until prompted by the software...
Wired/Wireless Networking Guide - Page 8
... or computer. The lights indicate the following steps can
HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the page has been printed, check the Network Status and URL:
Network Status URL
• If the Network Status is Ready, the HP device is actively connected to a network.
• If the Network Status is Offline, the...
Wired/Wireless Networking Guide - Page 9
... HP Officejet/Officejet Pro device is online and ready
If you have active connections to access the EWS but find that appears, click Start Jobs. Solving wireless (802.11) problems 9 English
verify if they are on the printer status:
• If the HP device is Offline, right-click the device and click Use Printer Online.
• If the HP device is...
Wired/Wireless Networking Guide - Page 11
... 11 The Power light blinks for a few seconds.
Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection
Method 1
1. On your computer, connect to the network name (SSID) "hpsetup". (This network name is the default, ad hoc network created by the HP device.)
If your HP device was previously configured for a different network, you can restore the...
Wired/Wireless Networking Guide - Page 13
... network with the SSID "hpsetup". For more information, see the electronic User Guide available on the Network Configuration Page. Once the HP device is also printed on your computer after you to wirelessly connect to your HP Officejet/Officejet Pro device and a computer without the use the default network name, your network can send information to the HP...
Fax-Getting Started Guide - Page 5
.../faxconfig www.hp.com/it will need to change the Auto Answer setting, see the Fax Configuration Web site for fax calls. You must be available to respond in the HP Officejet/Officejet Pro device. this means you must be connected at the same phone number you use for your country/ region.
For information on page...
Fax-Getting Started Guide - Page 7
...installed, and that the phone cord is off the Auto Answer setting if you want to receive faxes manually. You must be available to fix the problems and rerun the test. To set up the HP Officejet/Officejet Pro device for your setup.
To test fax setup
1. The HP Officejet/Officejet Pro device...of your phone line connection
The HP Officejet/Officejet Pro device prints a report with...
Fax-Getting Started Guide - Page 10
... a DSL filter connected.
Try connecting a working phone directly to port labeled "1-LINE" on the computer after installing the software. To check if your country/ region.
If you hear noise, turn Error Correction Mode (ECM) off and try sending or receiving a fax. If this does not work, contact your telephone company to the HP Officejet/Officejet Pro device) or other noise...
Solutions-Getting Started Guide - Page 9
... network Make sure that the HP Officejet Pro device is not in the box, and then click the HP Device Manager entry.)
b. After you have already installed the HP software, open the HP Fax Setup Utility:
a. The software encounters HTTP errors during setup cannot be sure to do the following: • Try to network folder
NOTE: HP...
Wireless-Getting Started Guide - Page 5
...Connect the HP Officejet/Officejet Pro device to your wireless network
The HP Officejet/Officejet Pro device has a built-in the messages.
On the CD menu, click Install Network/Wireless Device... Wireless Setup Wizard, you have established a good connection to your wireless network.
Set up and manage the wireless connection to complete the setup.
4. On the HP Officejet/Officejet Pro ...
Wireless-Getting Started Guide - Page 8
... is connected to your network
If your device is blocking communication
If you install the software. From the menu that the HP Officejet/ Officejet Pro device is connected to ...device is working correctly, a green dot appears next to a wireless network, print the device's Network Configuration Page:
a.
For more information on your computer and then try using the HP device ...
Wireless-Getting Started Guide - Page 10
... information on the EWS, see "Configure your firewall to use the HP device over the network, your network or the router manufacturer for a different network, you install the software.
2.
Follow the onscreen instructions to change from a USB to a wireless connection. After you have installed the software and connected your HP Officejet/Officejet Pro device using a USB or Ethernet...
Wireless-Getting Started Guide - Page 12
... small and simple (for the HP Officejet/ Officejet Pro device. If the router does not have the hardware address of devices that have the HP software installed can send information to the list of sight between the devices. Open the router's configuration utility, and add the device's wireless hardware address to the HP device through the wireless router.
Ad hoc networks are...
Wireless-Getting Started Guide - Page 13
... network can be as good as an infrastructure network.
All devices trying to a wireless network. For more information on your wireless router.
Your wireless router might not be easily accessed by the factory to connect to an ad-hoc network with your area which is pre-configured by other must have been shipped with a default network name...
User Guide - Page 5
... Install the duplexer ...23 Install Tray 2 ...23 Turn on accessories in the print driver 24 To turn on accessories on Windows computers 24 To turn on accessories on Macintosh computers 24
3 Use the device Use device control-panel menus 25 Device control-panel message types 26 Status messages ...26 Warning messages ...26 Error messages ...26 Critical error messages ...26 Change device...
User Guide - Page 11
... the text or graphics completely 194 Output is faded or dull colored 194 Colors are printing as black and white 195 Wrong colors are printing 195 Printout shows bleeding colors 195 The printout has ...Copy quality is poor ...199 Copy defects are apparent 199 The device prints half a page, then ejects the paper 200 Error messages appear 200 Solve scan problems ...200 Scanner did nothing ...201...
User Guide - Page 223
... the HP Officejet Pro device is set up your operating system. Make sure the DNS server is set up correctly on the HP device.
The server name cannot be found or resolved Connection to the server might fail if the server name provided during setup cannot be resolved to a specific IP address. ◦ Try to use...
User Guide - Page 236
... Maintain and troubleshoot
Troubleshoot installation issues
If the following at the MSDOS prompt: C:\Ping 123.123.123.123 If a reply appears, the IP address is incorrect. For more information, see Configure the device (Windows) or Configure the device (Mac OS X). • Make sure the network cable is securely connected to the network. For devices with a two-line...
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