HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by viddarko on May 11th, 2011
Hp 8500a Dial Tone Problem
Dear,
i have problem with setting fax on my HP Officejet PRO 8500a
Everything works fine, except fax. I had old one, which worked just fine (on dial tone) but this HP doesnt acknowledge my dial tone line in the office, and when i do fax test, i says Fax Test Failed! No dial tone!
How do i solve this problem?
Thank you very much
Current Answers
Related HP 8500 Manual Pages
Fax-Getting Started Guide - Page 7
... incoming calls and faxes.
• Turn off the Auto Answer setting if you want the device to answer faxes automatically. When the Auto Answer light is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The HP Officejet/Officejet Pro device prints a report with...
Solutions-Getting Started Guide - Page 11
...unsaved faxes have been entered.
In addition, the default filename of paper, load paper in the HP Digital Fax Setup Wizard or HP Setup Assistant. English
Solve HP Digital Fax problems
NOTE: Fax to HP Officejet Pro device....
The EWS page appears in the HP device's memory. The network folder has not been set up correctly
If you cannot send or receive faxes. If you are saved to the...
User Guide - Page 8
... answer ring pattern for distinctive ring 94 Set the fax error correction mode 95 Set the dial type ...95 Set the redial options ...95 Set the fax speed ...96 Set the fax sound volume 97
Set up speed-dial entries ...97 Set up fax numbers as speed-dial entries or groups 97 Set up speed-dial entries 97 Set up a speed-dial group 98 Print and view a list...
User Guide - Page 12
... set as the default printer driver (Windows only 229 Make sure the HP Network Devices Support service is running (Windows only) ......229 Add hardware addresses to a wireless access point (WAP 230
Solve photo (memory card) problems 230 The device cannot read the memory card 230 The device cannot read photos on the memory card 231 The device...
User Guide - Page 30
...that require your device might need service. Error messages
Error messages communicate that have been configured from operating. In most situations, this action solves the problem. For more ...8226; From the device control panel • From the HP Solution Center (Windows) or HP Device Manager (Mac OS X). • Embedded Web Server
NOTE: When you cannot see the settings that some action...
User Guide - Page 81
... hear the fax tones from the receiving fax machine. answers the call , you are ready to send the fax, press START FAX Black or START FAX Color. To send a fax manually from the device control panel as control the pace of your dialing. When you will hear a dial tone. If you to dial the recipient's number.
3.
Press START FAX Black or START FAX Color. You must...
User Guide - Page 84
... device scans the fax into group speed dial entries. To send a color original fax from the device. If the device detects an original loaded in black and white. NOTE: If the recipient's fax machine supports only black-and-white faxes, the HP all-in-one automatically sends the fax in black and white. Change the fax resolution and Lighter / Darker settings
You can fax a color...
User Guide - Page 88
... FAX Color on their fax machine.
5. NOTE: Depending on your preference and security requirements, you can receive faxes manually from memory.
84
Fax After the device begins to receive the fax, you can set up the device to store all received faxes in an error condition, or none of the following : a.
When Backup Fax Reception is On, the device stores all the faxes...
User Guide - Page 99
... factory-set the dial type via the device control panel ▲ Device control panel: Press FAX, select Advance Fax Setup menu, and then
select Error correction mode. To set default is OFF. The factory-set the fax error-correction mode via the device control panel ▲ Device control panel: Press Setup, press Basic Fax Setup, and then use tone dialing. The factory-set tone-dialing or...
User Guide - Page 104
... faxing. Some Internet faxing services do not work properly when the device is plugged into the correct port • Checks for a dial tone • Checks for faxing according to your connection to fix the problem, and then rerun the test.
For information on changing this by your telephone company) if you do this setting, see Set the fax speed. From the device...
User Guide - Page 139
... a PBX phone system or an ISDN line If you encounter problems setting up the device with DSL 1. Run a fax test. If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure that is set the call -waiting tone that the terminal adapter is supplied, you to the correct switch type for...
User Guide - Page 146
... encounter problems setting up the device with optional equipment, contact your local service provider or vendor for both fax and telephone calls, use both your computer.
Connect the parallel splitter to the parallel splitter. 4. There are using your computer modem to send an e-mail or access the Internet.
• Shared voice/fax with computer dial-up...
User Guide - Page 148
... dial-up the device to incoming fax calls or the device cannot receive faxes. NOTE: If your fax. If you use a parallel splitter. If you do not need to answer the fax call and hear fax tones from a sending fax machine, you set up the device to answer calls automatically, turn off the Auto Answer setting.
8. If you encounter problems setting up the device to receive faxes...
User Guide - Page 154
... the call during this time, "listening" for further assistance.
If incoming fax tones are no fax tones, the device stops monitoring the line and your HP device. (The maximum number of the computer. NOTE: If you are using a computer with two telephone ports, you have set, and then plays your answering machine answers after the number of the...
User Guide - Page 157
... 1. Disconnect the cord from the telephone wall jack to the device, you encounter problems setting up the device with the device, connect one end to your home or office.
5.
If you might not be available to respond in person to incoming fax calls, or the device cannot receive faxes. Connect a phone to the "OUT" port on the back...
User Guide - Page 199
...by bending it is not selected in a cool place. When you are using genuine HP ink.
Evaluate any problem areas, and perform the recommended actions. Check the printheads Print the print quality diagnostic...setting, such as black and white
Check the print settings Make sure Print in Grayscale is not set too low. Colors are printing as Best or Maximum dpi. When you are ready to use HP...
User Guide - Page 219
... modem is approximately 10 seconds in Case I: Shared voice/fax line with digital answering machines. Record a message that is not set to receive faxes automatically.
Play back your outgoing message to receive a fax again. Solve fax problems 215 For information on setting up the device to receive faxes automatically, see Set the number of the following actions might help solve...
User Guide - Page 220
... might be interfering with other types of the other equipment is causing the problem.
• If you dial. The device cannot send faxes, but can also send the fax using a distinctive ring service through your dialing and respond to check the receiving fax machine for fax tones. If your phone. To enter a pause in the number sequence. To find...
User Guide - Page 221
... answering machine to a low number of the device. 2. The computer cannot receive faxes (Fax to PC or Fax to the port labeled 1-LINE on using the 2-wire phone cord adaptor, see Set the number of rings to answer for your phone cord 1. If the device detects fax tones, the device receives the fax. If the call is a voice call and...
User Guide - Page 226
... supported by the operating system.
Solving HP Digital Fax problems
NOTE: Fax to print incoming faxes but is switched on the server....using Fax to receive faxes is out of the SFS dialog box. The network folder has not been set up...For more information, see the documentation available with HP Digital Fax If the HP Officejet Pro device has been configured to Network Folder does not...
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