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HP 8500 Support Question

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Question posted by putzgoa on September 8th, 2013

Hp Officejet 8500 Will Not Forward Fax

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Related HP 8500 Manual Pages

Wired/Wireless Networking Guide - Page 9

...to allow the computer and HP Officejet/Officejet Pro device to work with the firewall turned off , try to work with HP devices" on page 12. If you normally use the HP device even with the firewall turned...use the HP device over the network. Or - Do one of the HP device as you still cannot use the device, your computer to Settings, and then click Printers or Printers and Faxes. - If...

Wired/Wireless Networking Guide - Page 10

... click Services. 4. If you still cannot use the HP device over the network, your HP Officejet/Officejet Pro device using the HP device over the network, your firewall might create a second version of ...or Printers and Faxes. - Click Start, click Control Panel, and then double-click Printers. 2. Determine if the version of the printer driver in order to use the HP device over the network...

Fax-Getting Started Guide - Page 4

... phone cord is different from the phone cords you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see your home or office. Set up the fax This getting started guide provides instructions for faxing, determine whether your HP Officejet/Officejet Pro device, you are using the "2-EXT" port on page 10. Singapore Thailand Vietnam NOTE: If you...

Fax-Getting Started Guide - Page 5

If you are going to connect another device to the HP Officejet/Officejet Pro device, you will share the phone line with another device (shared phone line). If you have a voice mail service at the telephone wall jack. Set up the HP Officejet/Officejet Pro device for faxing using a serial-type phone system, see the Fax Configuration Web site for your telephone company to subscribe...

Fax-Getting Started Guide - Page 6

... line for example, double rings or triple rings. 3. Connect the phone cord that has been assigned to your HP Officejet/Officejet Pro device is factoryset to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X). Dedicated phone line Use this setting, see the electronic user guide available on...

Fax-Getting Started Guide - Page 7

For additional troubleshooting information, see "Solve fax problems" on the display and prints a report. 5. To test fax setup 1. Set up properly for faxing. The HP Officejet/Officejet Pro device displays the status of the test on page 10. English Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it does not answer...

Fax-Getting Started Guide - Page 8

... press OK. 8 Change the answer ring pattern for distinctive ring (optional) If the HP Officejet/Officejet Pro device has one phone line. NOTE: If your HP Officejet/Officejet Pro device is set up the device to an unused entry number, or type a number on the keypad. Select Advanced Fax Setup, and then select Distinctive Ring. 4. Type the name using the embedded Web...

Fax-Getting Started Guide - Page 9

... click the HP Device Manager entry.) b. How it prints color faxes 3. Incoming faxes are using an HP Officejet Pro device with a color display, you have installed the HP Officejet Pro device software, open the HP Solution Center. • Double-click the HP Solution Center icon on the computer 4. After you can turn off fax printing altogether- HP Officejet/Officejet Pro device sends...

Fax-Getting Started Guide - Page 10

... uses the same phone line as the HP Officejet/Officejet Pro device might be in use or off the hook. The HP Officejet/Officejet Pro device is off and try sending or receiving a fax. Make sure that came with poor sound quality (noise) can cause faxing problems. Check the sound quality of the HP Officejet/Officejet Pro device. If you ran a fax test and the test failed, see...

Fax-Getting Started Guide - Page 11

... try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is set to ). The HP Officejet/Officejet Pro device cannot send faxes but can receive faxes The HP Officejet/Officejet Pro device might be dialing too fast or too soon. English The HP Officejet/Officejet Pro device can send faxes but cannot receive faxes If you are not using the wrong phone cord. If you are sending...

Fax-Getting Started Guide - Page 12

... cord adaptor, see the documentation that device is not long enough, you my HP Officejet/Officejet Pro can purchase a coupler at all times. You also need another phone cord, which can use a coupler to the telephone wall jack. the computer I cannot print color faxes To print color faxes, make sure that the Incoming Fax Printing options in the control panel...

Solutions-Getting Started Guide - Page 4

... access or to receive important faxes from anywhere while working away from the HP Solution Center Software (Windows) or the Help Viewer (Mac OS X). (The user guide is located For information about using these digital solutions, see the documentation for each specific task. Set up HP Digital Solutions Your HP Officejet Pro device includes a collection of digital...

Solutions-Getting Started Guide - Page 5

...this section. To use either while you are using on your computer for your HP Officejet Pro device to scan documents-without using any folders shared on computers on a computer running Windows... see "Embedded Web server (EWS)" on a computer running either the HP Setup Assistant or the EWS. Set up Fax to Network Folder on your e-mail application meets the requirements listed in ...

Solutions-Getting Started Guide - Page 8

... the name that corresponds to the outgoing e-mail profile you have installed the HP Officejet Pro device software, open the HP Solution Center. • Double-click the HP Solution Center icon on the HP Officejet Pro device's scanner glass or automatic document feeder (ADF). 2. Caution: HP Digital Fax is available for the e-mail message. 7. Windows 1. How it works! 1 2 4 an to E-mail...

Solutions-Getting Started Guide - Page 9

.... How it is set up properly and connected to network folder NOTE: HP Direct Digital Filing does not support Active Directory. Solve HP Digital Solutions Problems 9 For more information, see when new faxes arrive. The HP Officejet Pro device is set up correctly on the HP Officejet Pro device. The software encounters HTTP errors during setup cannot be sure to do...

Solutions-Getting Started Guide - Page 11

.... 2. not require a username or password, and all times and connected to HP Officejet Pro device. However, to the folder. For more information about using Fax to the designated e-mail address once printed. For example, if you are saved to the network folder or forwarded to Network Folder, verify the following address into the Web browser: http...

Wireless-Getting Started Guide - Page 9

... section for a port in the print queue. 2. Try using it. Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly: a. Click Start, point to Settings, and then click Printers or Printers and Faxes. - For more than one of the printer driver that is connected wirelessly and select Set as you still...

User Guide - Page 61

...; Setting up to your HP Officejet Pro device, press a button on the device's control panel, and scan documents directly to receive important faxes from anywhere while working away from the office. These scanned documents can simply walk up the HP Digital Solutions • HP Direct Digital Filing • Set Up HP Digital Fax • Using HP Digital Fax What are being used...

User Guide - Page 68

... on your computer for the first time or after you have installed the HP Officejet Pro device software, open the HP Fax Setup Utility: a. Set Up HP Digital Fax With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the faxes directly to a network folder (Fax to E-mail). Received faxes are printed instead of being saved to step 2. - Or • On the Windows...

User Guide - Page 226

... or forwarded to the designated e-mail address once printed. CAUTION: Clearing the fax log and the internal memory deletes any unsaved faxes stored in the wizard or the setup assistant. For more information, see the documentation available for your operating system. For more information, see the documentation available with HP Digital Fax If the HP Officejet Pro device has...