HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by shenjojo29 on April 18th, 2014
Hp 8500 A Plus Will Not Print Unless Cartridge Door Is Opened And Closed
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Current Answers
Related HP 8500 Manual Pages
User Guide - Page 9
... Use the HP Device Manager (Mac OS X 123 Use the HP Printer Utility (Mac OS X 123 Open the HP Printer Utility 124 HP Printer Utility panels 124
Understand the self-test report 124 Understand the network configuration page 125 Configure network options ...127
Change basic network settings 127 Modify wireless settings 127 View and print network settings...
User Guide - Page 13
...253 HP Quick Exchange Service (Japan 254 HP Korea customer support 254 Prepare the device for shipment 255 Remove the ink cartridges and printheads before shipment 255 Remove the device ... 265 Electrical specifications ...265 Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779 266 Supported devices ...266 Memory card specifications 266
D Regulatory information...
User Guide - Page 19
Printing supplies area
1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch
Back view
1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Fax ports (1-LINE and 2-EXT) 5 Automatic two-sided printing accessory (duplexer)
Understand the device parts
15
User Guide - Page 25
... reduce their environmental footprint. The host computer must be turned on the device.
Follow the instructions in Set up the device for wireless communication (some models only)
Recommended number of your printing choices.
Turn off the device
Turn off the HP product, the print carriage might not return to the correct position, causing problems with a USB...
User Guide - Page 26
... includes a Clip Book and Edit Clips window where you can store, organize, or print clips you have gathered from the Web. www.hp.com/hpinfo/globalcitizenship/environment/
• Duplex printing: Use Paper-saving Printing to reduce paper usage. For more information, see Print a Web page.
• Energy Savings Information: To determine the ENERGY STAR®...
User Guide - Page 37
... plain papers with the ColorLok logo in a variety of reliability and print quality, and produce documents with 30% recycled fiber.
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. HP Printing Paper is a high-quality multifunction paper. HP Office Paper is a high-quality multifunction paper. Always use . All papers with the ColorLok logo are glossy-coated...
User Guide - Page 53
...print on both sides of a page (Windows) 1. With a document open, click Print on the HP all-in the Page Setup. 4. Load the appropriate media. Select the option to ensure simple, predictable Web printing with it before printing is complete.
• You can use HP Smart Web Printing to print..., see Guidelines for printing on
both sides of the media, the device holds the media and...
User Guide - Page 54
TIP: For best results select HP Smart Web Printing from the File menu. The Print dialog box appears. 3.
Device control panel: Press (Cancel button).
This clears the job that you want to
include in Internet Explorer, click the Options tab to be processed. It ...
User Guide - Page 76
... the control panel
The device enables you to print photos directly from the device control panel • Print passport photos (color display models only)
Print selected photos
If you insert a memory card with your computer
You can press and hold down the arrow keys to quickly navigate through the photos,
using the HP software that you can...
User Guide - Page 121
... tab. Network Toolbox HP Printer Utility (Mac OS X)
HP Solution Center
to do not see your country/region, press 99, and then find your country/region in the left pane.
• Configure network settings: Click Network Settings from the Security section of the device. View network settings. Ink cartridge information: Open the Information and Support...
User Guide - Page 125
...the following topics: • To open the EWS, the pages are browsing. Use the HP Solution Center to the Internet;
however...the selected device is not equipped with your computer the next time you chose to view status information, change print settings, ... Use the Embedded Web server
When the device is the entry point for the HP software.
The features available in the desktop...
User Guide - Page 235
... off, you are printing an image, the image may be corrupted (color display only). The device prints half a page, then ejects the paper
Check the ink cartridges • The ink cartridges may be corrupted. ... card might be opened
Solve device management problems 231 The device cannot read photos on the control-panel display if more information, see Replace the ink cartridges. • If...
User Guide - Page 240
... clearing the jam, close all covers, turn off ) and resend the print job.
236 Maintain and troubleshoot If the jam is inside the device, ensure the carriage has moved to its cover. If the jam is on the device (if you turned it off the device before you open the print carriage access door, the carriage should return...
User Guide - Page 247
.... Accessories
250-sheet input tray
CB802A
HP Jetdirect 175x Print Server-Fast Ethernet*
J6035C
HP Jetdirect en3700 Fast Ethernet Print Server*
J7942A
HP Jetdirect ew2400 802.11g J7951A Wireless Print Server*
HP BT500, Bluetooth Wireless Adapter*
Q3395A
*Only supports print functionality. Select Shop Online or Print My Shopping List.
Cartridge information and links to Buy option...
User Guide - Page 259
... and keep the following items before shipment 1. Gently pull open the ink cartridge cover. To remove ink cartridges before returning your ink cartridges and printheads. If the device will not turn on the device and wait until the print carriage is idle and silent. NOTE: If the device does not turn
on, skip this step and go to...
User Guide - Page 260
...-line display) or the * (products with the device unless the HP customer support call agent instructs you .
4. Close the ink cartridge door and wait a few minutes for the carriage to .
5.
After the scanner is idle and has returned to turn off the device. Appendix B 3. Open the top cover. 2. Wait for the print carriage to move to the left side...
User Guide - Page 266
.../ for more information on -demand thermal inkjet printing
Ink cartridges
Four ink cartridges (one each for black, cyan, magenta, and yellow)
NOTE: Not all ink cartridges are supported in RAM
System requirements
NOTE: For the most current information about supported operating systems and system requirements, visit http://www.hp.com/support/.
262 Device specifications Bulgarian, Croatian, Czech...
User Guide - Page 268
... to 400% (varies by model).
264 Device specifications
Print specifications
Black print resolution Up to 1200 dpi with pigmented black ink
Color print resolution HP enhanced photo quality with Vivera inks (up black-and-white and color fax capability. • Up to the Internet. However, some features)
NOTE: You can open the embedded Web server without being connected...
User Guide - Page 298
...HP Photosmart Software 29 HP Photosmart Studio 29 HP Printer Utility (Mac OS)
administrator settings 118 opening 123 panels 124 HP Solution Center send scans to programs 52 humidity specifications 265
I
index sheets print 73
ink cartridge door, locating 15 ink cartridges... control panel enter text and symbols 27 locating 17
keypad, device control panel locating 16
L
language, printer 262 left arrow ...
User Guide - Page 300
...189 Web pages 49
print driver accessories settings 24 settings 47 version 250
print quality diagnostic page 177 troubleshoot 192
Print quality diagnostic page 177
print-carriage access door, locating 15
printer driver...forwarding 86 manually 83
polling 86 rings to answer 93 troubleshoot 211, 214 recycle print cartridges 280 redial options, setting 95 Redial/Pause button 18 reduce fax 87 Reduce/...
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