HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by jonatmi on March 29th, 2014
Why Does My Hp 8500 Say Phone Line Is In Use
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Related HP 8500 Manual Pages
Fax-Getting Started Guide - Page 3
...device.
2. For more information see Maintain and
troubleshoot.
9. Read and understand all warnings and instructions marked on a stable surface. 7. If the product does not operate normally, see www.hp.com/go/inkusage. Note: Ink from the cartridges is used... line cord, and the line cord cannot be damaged.
8. If you are using (parallel or serial 4 Step 2: Determine the type of phone line ...
Fax-Getting Started Guide - Page 4
... or serial system. The following sections, you probably have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see the electronic user guide available on your HP Officejet/Officejet Pro device, you are using the "2-EXT" port on the back of phone line (dedicated or shared)" on page 10.
To begin setting up the fax
Spain USA
Taiwan Venezuela If the...
Fax-Getting Started Guide - Page 5
...: In some countries/regions that use serial-type phone systems, an adapter is provided that you use a parallel-type phone system, determine if the HP Officejet/Officejet Pro device will have its own phone line (dedicated phone line) or if it /faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.pt/faxconfig www.hp.es/faxconfig www.hp.se/faxconfig www.hp.com/ch/fr/faxconfig www...
Fax-Getting Started Guide - Page 6
Dedicated phone line
Use this setting, see the electronic user guide available on the computer after installing the software.
4.
NOTE: Your HP Officejet/Officejet Pro device is connected to a network, you can also configure the fax settings from the phone jack where you are connecting the HP Officejet/Officejet Pro device directly to a distinctive ring service.
• Private Branch ...
Fax-Getting Started Guide - Page 7
...use the report to .
If the test fails, review the report for faxing. Review the report.
• If the test passes and you want the device to answer faxes automatically. You must be available to fix the problems and rerun the test.
To test fax setup
1.
To set up the HP Officejet/Officejet Pro device... to your phone line connection
The HP Officejet/Officejet Pro device prints a ...
Fax-Getting Started Guide - Page 8
... dial those numbers quickly by using speed-dial entries, see the electronic user guide available on one -touch speed-dial buttons on the computer after installing the software. Select an option, and then press OK.
5. If the HP Officejet/Officejet Pro device has one phone line. For information on setting up the device to answer incoming calls that the...
Fax-Getting Started Guide - Page 10
... not connected to an analog phone line and try faxing again.
Connect the HP Officejet/Officejet Pro device to the HP Officejet/Officejet Pro device) or other equipment is connected to the telephone wall jack, while the other noise. Phone lines with the HP Officejet/Officejet Pro device.
The HP Officejet/Officejet Pro device is off the hook or if you are using a computer dial-up for...
Fax-Getting Started Guide - Page 11
... "The HP Officejet/
answering machine
Officejet Pro device can send faxes but cannot receive faxes" topic in duration. English
The HP Officejet/Officejet Pro device can send faxes but cannot receive faxes
If you are sending to). The display always shows Phone Off Hook
You are using a distinctive ring service, check to make sure that the software that uses the same phone line might be...
User Guide - Page 9
...pages 122 Use the HP Device Manager (Mac OS X 123 Use the HP Printer Utility (Mac OS X 123 Open the HP Printer Utility 124 HP Printer ...device with DSL 134 Case C: Set up the device with a PBX phone system or an ISDN line 135 Case D: Fax with a distinctive ring service on the same line 136 Case E: Shared voice/fax line 137 Case F: Shared voice/fax line with voice mail 138 Case G: Fax line...
User Guide - Page 88
... can receive faxes manually from memory.
84
Fax Press START FAX Black or START FAX Color on the same phone line, but not directly connected to store faxes in the input tray. 2.
Do one of unprinted faxes, the device stops answering incoming fax calls. Set up backup fax reception
Depending on and you hear...
User Guide - Page 98
...NOTE: The HP fax cannot receive faxes when the main phone number is assigned a different ring pattern. When the phone rings with ...device to answer incoming calls that allows you subscribe to change the number of rings by using the feature.
Select a ring pattern in the Distinctive Ring drop-down menu in
the left pane. 2. NOTE: Check with your telephone company assign one phone line...
User Guide - Page 133
... up faxing for the device
After completing all the steps in the getting started guide, use the instructions in this ...phone line. Subnet Mask • 3. TIP: You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X) through the software you must print the network configuration page. To view IP settings • Color display: To view the IP address of the device...
User Guide - Page 134
...)
130 Configure and manage NOTE: If you have a parallel-type phone system, HP recommends you have (serial or parallel), check with the device might need to connect the supplied phone cord to the phone line by using the "2-EXT" port on whether you begin setting up faxing (parallel phone systems)
Before you have a serial- You might have an...
User Guide - Page 148
.... To set up the device to answer calls, automatically or manually: • If you use a parallel splitter. If you set up the device to use your phone line for further assistance.
144 ...device will not be able to incoming fax calls or the device cannot receive faxes. Using the phone cord supplied in the box with optional equipment, contact your modem software, the HP device...
User Guide - Page 152
... cord connected to set up the HP device as described below . (A parallel splitter has one phone port, you will need to purchase a parallel
splitter, as described in this phone line, set up the HP device as shown below . NOTE: Since your computer dial-up modem shares the phone line with the HP device, you cannot use a two-line phone splitter, a serial splitter, or a parallel...
User Guide - Page 153
... phone line as a coupler) to connect both the answering machine and telephone to the port labeled 1-LINE on your answering machine from the back of your computer (your answering machine does not let you connect an external phone, you might want to connect a phone to receive faxes with the device.
4.
5
Answering machine
6
Computer with modem
7
Use the phone...
User Guide - Page 154
... a voice message. Shared voice/fax line with computer DSL/ADSL modem and answering machine
1
Telephone wall jack
2
Parallel splitter
3
DSL/ADSL filter
4
Phone cord provided with the device connected to the adapter provided for your HP device. (The maximum number of the device
You might need a parallel splitter. When the phone rings, your answering machine answers after...
User Guide - Page 157
..." port on the back of the device. 2. This special phone cord is set up the device on the same phone line as a computer with two phone ports 1. Run a fax test. You must be able to fax successfully.
Austria Germany Switzerland (French)
www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig
Set up...
User Guide - Page 172
... with the predefined name of "Officejet Pro 8500 A909 Series." If you do not want the default name displayed as the name of the device a. Select Setup. Select Bluetooth, and then select Device Address.
The name you entered will appear on your device, you connect to the device to print from a Bluetooth device such as appropriate:
To find...
User Guide - Page 217
... plugs into the telephone wall jack and listening for support. • If you are using a phone splitter, this process. To check if your phone line is set up the device with a PBX phone system or an ISDN line.
• If the device shares the same phone line with a DSL service, the DSL modem might be properly grounded.
If you do...
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