HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by partylyle19 on March 28th, 2014
Hp6500 920 Ink Cartridge Is Full But Won't Print
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Current Answers
Answer #1: Posted by waelsaidani1 on March 28th, 2014 6:47 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 14
.... 5. Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with customer replaceable printheads) Accessories
Duration of limited warranty 90...where the product is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either repair or replace the product, at least equal to...
User Guide - Page 10
......148 Clean the sensor windows on the ink cartridges 149 Advanced printhead maintenance 151 Clean the printhead...151 Align the printer...152 Usage information collection 153 Print and evaluate a print quality report 154 To print a print quality report 154 To evaluate the Print Quality Diagnostic Page 155 Ink Levels...155 Good color bars...155 Ragged, irregularly streaked, or faded...
User Guide - Page 12
... 230 Advanced printhead maintenance 231 Fax Memory Full...235 Device Disconnected...235 Ink Alert...235 HP recommends you have a replacement available for when print quality becomes no longer acceptable...236 Ink system failure...236 Cartridge Problem...237 The following cartridge may be low enough to cause poor print quality and cartridge changes may be missing or damaged 237...
User Guide - Page 13
...Support and warranty Obtain electronic support...244 Warranty...245 Ink cartridge warranty information 246 Obtain HP telephone support 247 ...device...255
C Device specifications Physical specifications...256 Product features and capacities 256 Processor and memory specifications 257 System requirements...257 Network protocol specifications 258 Embedded Web server specifications 258 Print...
User Guide - Page 16
.... Provides status, error, and warning information about events that appears on the front of the device, this support is printed on a label located inside the device, near the ink cartridges area.
12
Get started For more information, see Monitor the device.
• Device information: ◦ Product name ◦ Model number
For more information, see Understand the printer...
User Guide - Page 19
Understand the device parts
15 1 Print-carriage access door 2 Ink cartridges 3 Printhead
Back view
1 Rear universal serial bus (USB) port 2 Ethernet port 3 Power input 4 1-Line (fax), 2-EXT (phone) 5 Rear access panel 6 Duplexer (some models only)
Device control panel buttons and lights
The following diagram and related table provide a quick reference to the device control panel features.
User Guide - Page 22
...the device for wireless communication (some models only)
Recommended number of connected computers for more information, see Power consumption.
• Recycled Materials: For more information regarding recycling of your printing choices. www.hp.com/hpinfo/globalcitizenship/environment/
• Duplex printing: Use Paper-saving Printing to print two-sided documents with the ink cartridges...
User Guide - Page 32
... of project you want the best print quality, HP recommends using paper designed for easy handling. Available in semi-gloss finish in English only. They are specifically designed for presentation, proposals, reports and newsletters.
HP Photo Value Packs:
HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper...
User Guide - Page 33
...take the guesswork out of printing affordable professional photos with any inkjet printer. NOTE: At ...print media
29 HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges...ink well ◦ Media that is too lightweight or stretches easily
Cards and envelopes • Avoid envelopes that conforms to the device specifications. Tips for selecting and using print...
User Guide - Page 83
..., review the report for information on the display and prints a report. 5. Click the Run Test button. From the device control panel, press Setup. 4. The device displays the status of the test on how to fix the problem and rerun the test. Make sure the ink cartridges are still having problems faxing, check the fax settings...
User Guide - Page 84
... the following topics: • Print fax confirmation reports • Print fax error reports • Print and view the fax log • Clear the fax log • Print the details of the last fax transaction • Print a Caller ID History Report
Print fax confirmation reports
If you require printed confirmation that the printhead and ink cartridges are not legible, you...
User Guide - Page 90
... COPY Color.
NOTE: If a paper type is comparable to choose based on the list. Press until Copy Paper Size appears. 2. The Fast setting uses less ink and extends the life of paper types. To determine the model you have , see Finding the device model number. NOTE: If you are using an HP Officejet 6500 (E709d...
User Guide - Page 97
... available to view information about administering the device and modifying settings. Device control panel
to do not need to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the ink-level information, and then scroll to replace the ink cartridges until print quality becomes unacceptable.
From the Toolbox, click the Network...
User Guide - Page 100
.... Click the Change Settings... You can call to print the Printer Status page of the installed ink cartridges.
NOTE: Ink level alerts and indicators provide estimates for all countries/regions.
• Cartridge Details: Shows order numbers of the device. This page contains information about the device and ink cartridges. For more information, see Understand the printer status...
User Guide - Page 103
... pages only appear if the device is connected to configure print settings, calibrate the device, order supplies online, and find Web site support information. HP Printer Utility panels
Information and Support panel • Supplies Status: Shows the information about currently installed ink cartridges. • Device Information: Displays information about the device and the supplies. Embedded...
User Guide - Page 104
... ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the Dock. Click the HP Device Manager icon in the HP Device Manager vary depending on a Macintosh computer 1. TIP: When the HP Device Manager is opened, you can gain access to replace cartridges until print...
User Guide - Page 105
..., select Printer Status, and
then press OK. • Toolbox (Windows): Click the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS X): Click Device Information from the trays and accessories.
• Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the duplexer), and the number of the...
User Guide - Page 147
... • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors
Work with ink cartridges
To ensure the best print quality from the HP all-in-one, you will need to...
User Guide - Page 238
... contacts in order to bottom. Wipe the area dry with the cloth from top to correctly install the ink cartridges.
234 Maintain and troubleshoot To clean the electrical contacts in incorrectly seated ink cartridges and problems printing. b. Make sure the latch handle is raised, and then reinsert the printhead.
9. Lightly dampen a clean, lint-free cloth...
User Guide - Page 248
...the following topics: • Obtain electronic support • Warranty • Ink cartridge warranty information • Obtain HP telephone support • Prepare the device for technical support. You can also obtain support from the Toolbox (Windows... an e-mail message for answers to common printing problems. For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS X).
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