HP 500B Support Question
HP 500B Support Question
Find answers below for this question about HP 500B - Microtower PC.Need a HP 500B manual? We have 9 online manuals for this item!
Question posted by ericochieng1 on April 3rd, 2015
I/o (usb Ports) Failure
What can be done when the usb ports completely fail hence not allowing any input or output devices to function. I have tried to instal usb card but to no avail what can be done?
Current Answers
Answer #1: Posted by hzplj9 on April 3rd, 2015 9:24 AM
hzplj9
Member since:
June 25th, 2012 Points: 4,874,710
Member since:
June 25th, 2012 Points: 4,874,710
Check this link at HP for the info on troubleshooting your USB ports.
http://h20565.www2.hp.com/hpsc/doc/public/display?...
This is the link to the base site:
https://support.hp.com/us-en?openCLC=true.
Hope this helps.
Related HP 500B Manual Pages
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 3
... indicates that is compliant with U.S., Canadian, and International regulations for Desktops, Thin Clients, and Personal Workstations. WARNING! ENWW
iii
NOTE: Text set off in this manner provides important supplemental information. About This Book
This guide provides safety and regulatory information that failure to follow directions could result in damage to follow directions...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 27
... of the European Parliament and the Council). NOTE: ENERGY STAR is not supported on Linux workstations.
ENERGY STAR is not supported on Linux or FreeDOS Desktop PCs.
Quick Setup & Getting Started Guide - Page 5
... All Programs > HP Safety and Comfort Guide. Accessing User Guides (Linux systems)
Locate the desktop icon labeled HP User Manuals and double-click.
How to access. CAUTION: Text set off in...Warranty and Support Entitlement
Your warranty is available on the hard drive (some models). NOTE: Text set off in this manner indicates that failure to follow directions could result in damage...
Quick Setup & Getting Started Guide - Page 11
... additional software.
To set up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on some computer models only. Each .iso file can select or change display settings. installation software for Windows 7 allows you can be created and the software installed in order to get the most from...
Quick Setup & Getting Started Guide - Page 13
...ENWW
Setting up the SUSE Linux Enterprise Desktop (SLED) on the subsystems of the...Diagnostics. The Hewlett-Packard Vision Diagnostics utility allows you can be activated from the HP...documentation for the workstation. NOTE: During Installation Settings after the first time after ... workstation.
2.
Start the Installation Settings and enter the password, network, graphics, time,...
Quick Setup & Getting Started Guide - Page 14
...installing or connecting a new device. Refer to the CD or USB... a USB port on ...installed to either a CD or USB Flash drive, then begin the following procedure at step 2.
1.
It can also be detected by the system and functioning...devices may need to a USB flash drive.
2.
NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that you have printed reports available...
Quick Setup & Getting Started Guide - Page 19
... can select which source will not function. If the system remains in again. If it on the keyboard or pressing the power button. Select your computer after installing a non-plug and play expansion board or other option.
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Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 1
...Mass Storage Devices (not ... & Service Map
Compaq 500B MT Business PC
© 2009 Hewlett-...(1) 3.5-inch internal hard disk drive bay
(8) USB 2.0 ports: (2) front ports, (4) rear ports, (2) internal ports on motherboard; (1) RJ-45, (1) VGA,...card reader * Front I/O assembly without card reader 2 Power switch/LED cable assembly 3 SATA HDD cable, 6.5 inch, with latch * PATA to change without card...
Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 2
...
NIC_USB Stacked network/USB connectors
F_PANEL
Front I/O connector
USB
Stacked USB connectors
P154
Front ... systems with the expansion card.
6.
Run the Setup utility and ensure the device port is powered on. For...before graphics card
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2 short, 1 long, No graphics card installed or graph-
Clear CMOS.
5. Compaq 500B, MT
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Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 3
... error message, pause for the Compaq 500B and 505B MT Desktop PCs. Press F10 for download. Insert the...failure is pressed in the BIOS. Compaq 500B, MT
594184-001
page 3 Click Start > HP Backup and Recovery > HP Backup and Recovery Manager. 2. The BIOS must first create a set of the computer. NOTE: If a device fails to respond while the BIOS tries...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 5
Model 500B 34 Heat sink assembly (AMD) - Table of contents
1 Product Description Chassis Designations ...1 Microtower (MT) ...1 Product Description ...2
2 Removal and Replacement Procedures Microtower (MT) Chassis Preparation for Disassembly ...3 Access Panel ...4 Front Bezel ...6 Memory ...8 DDR3-SDRAM DIMMs ...8 Populating DIMM Sockets 9 Installing Memory Modules 10 Expansion Cards ...12 ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 10
..., whereas the Compaq 505B MT is based on AMD technology. Compaq 500B MT features: ● Intel Core 2 Duo processors ● Intel...PCs. The following table lists the notable features of DDR3 SDRAM in two dual-channel DIMM slots ● One PCI-E x16, two PCI-E x1, one PCI expansion slot ● 300W passive Power Factor Correction (PFC) and non-PFC power supply ● Six USB 2.0 ports...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 28
...the proper connection.
Table 2-3 Cable connections - 500B
Connector Name
Connector Color
Description
ATX_POWER
white
power supply...F PANEL
black
front power button/LED
F_USB1
white
front I/O USB cable
F_AUDIO
yellow
front I/O audio
SATA1
dark blue
hard drive... fan heat sink fan front power button/LED front I/O USB cable front I/O audio hard drive optical drive PCI expansion slot...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 61
...; Disabled
● Enabled
Microphone Input
Allows you to set disable/enable microphone input. Computer Setup-Power
NOTE: Support for storage of 1 Watt in to disable/enable the USB ports. This technology is enabled or disabled (view only). S5 Maximum Power Savings
Disables/enables the S5 power setting. Model 500B -
Change Supervisor Password
Allows you to change the...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 66
...Description
After AC Power Failure Allows you to change ...USB Ports
Lists USB ports 1-10, what is connected to the port, and allows you to change the user password. Virtualization Technology
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● PCI
● PCI-E x1
● PCI-E x16
● Onboard
Onboard LAN
Allows...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 70
If the message disappears, there may be a problem with the expansion card.
6.
Clear CMOS.
5.
Flash the ROM if needed.
3. Replace the system board.
5 .... LED Codes
The following table describes the LED states for the Compaq 500B and 505B MT Desktop PCs. Table B-1 Diagnostic Beep Codes (continued)
Beeps
Diagnosis
Recommended action
4 short beeps, 3 second pause
Flashing ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 73
... required.
The BIOS Setup Utility allows you to: ● Change ...device) and skip to configure the device during POST, in BIOS Setup and after a reasonable amount of bootable devices-such as hard drives, diskette drives, optical drives, or
USB...: If a device fails to respond while the BIOS tries to the next...audio,
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Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 74
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Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 76
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Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 81
... serviced.
The USB port is not detecting the memory card.
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If the device works properly, go...
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