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Question posted by Trisall on March 30th, 2014

Hp 3390 Scanner Button Scanning Error Cannot Connect

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Related HP 3390 Manual Pages

HP Printers - Supported Citrix Presentation Server environments - Page 26

... testing. Printers were connected to client and server systems using HP Jetdirect print server devices. Note on printer ...HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 5

... print-system software for Windows 19 Software component comparison 21 Software component availability 22 Software component localization 23 HP Extended Capabilities...30 Scanning software...31 Scanning methods...31 HP LaserJet Scan software 32 E-mail...37 Scan settings...37 Scan drivers...39 TWAIN driver...39 TWAIN compatibility 39 TWAIN-driver user interface 40 WIA driver...41 Fax Setup...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 193

... configuration page from the HP LaserJet 3050/3052/3055/3390/3392 all -in-one products is 2048 KB. At the product control panel, press Menu. 2. Press the < or > button to scroll to Config Report.... If your document fails to print when sent to a printer connected through a USB port, change No to match what is connected through any I/O channel, such as Outline options Available PostScript Memory...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 202

... shows information about all of the current alert conditions for the device. An error, such as a paper jam, halts device operation and requires correction before the device continues operation. This feature is provided through HP ToolboxFX and is turned on by default. 180 Chapter 5 The HP ToolboxFX ENWW The alert condition can be corrected at any...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 343

... panel to the left, related items appear in the panel to the right to the right. ENWW HP System Diagnostics 321 Click the Refresh button to system information about HP products and software. System tab Devices When you select any of the items in the panel to view system information about that item, including...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 354

... configured correctly. It is possible for fatal errors other events, are presented with the device. The error log file is to CPE or R&D, please include this occurs, you are logged to an error log file. When reporting problems to re-boot your computer or restart HP ToolboxFX from HP ToolboxFX Although it is very unlikely, it...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 360

... is available at www.adobe.com. Device documentation The following documents are available on the CD. Software Applications ● HP Fax Setup Wizard ● HP LaserJet ScanHP ToolboxFX ● HP SendFax ● HP Software Update ● HP Document Viewer ● Users Guide (Windows Help format) HP LaserJet 3050/3052/3055/3390/3392 all-in-one PCL 5e and PostScript©...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 370

... 330 About 236 Advanced network settings 229 Alerts folder 194 348 Index ENWW See EWS HP EWS Device Configuration utility, Macintosh 295 HP Extended Capabilities 30, 255, 271 HP Image Zone, localized versions 23 HP Instant Support 236 HP LaserJet Documentation screen 249 HP LaserJet Scan software 32 HP LaserJet Scanner program 293 HP LaserJet Send Fax program 292 HP PCL 6 Unidriver.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 371

...HP Web Jetadmin 23 I ? Animated Demonstrations screen 209 Auto continue settings 221 debugging 332 device communication 331 Device Configuration screen 184 Device Information screen 211 Device Polling screen 222 Device... software components 23 laptop computers, receiving faxes 178 LaserJet Scan software 32 LaserJet Scanner program 293 LaserJet Send Fax program 292 Layout Options, unidrivers 144 ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 159

NOTE For the best scan quality, place your originals onto the flatbed scanner (on the HP LaserJet 3052/3055/3390/3392 all-in -one window (the right window). To program the Scan To button 1. NOTE The All-in-one window might contain items set up on the all-in-one control panel also starts HP LaserJet Scan when the all-in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 261

.../lj3052 ● www.hp.com/support/lj3055 ● www.hp.com/support/lj3390 ● www.hp.com/support/lj3392 NOTE After connecting, click Manuals Help-Each of toner remaining in the print cartridge is also available through the software component. Receive toner warnings from the all-in-one at my computer (HP LaserJet 3390/3392 all-in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 296

... for the all -in-one at a later time. Change the all -in-one. ● Device polling. Gain access to various procedures required to a file on the Configuration page. NOTE You must ...click Apply before your computer. Change the all -in-one and maintenance ENWW Device information The HP ToolboxFX Device information page stores data about the all-in-one, such as the all -...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 346

... Scanning error Cannot connect The all -in -one cannot transmit scan information to a computer. If the error persists, contact HP ...connection cable is enabled. Unplug the all -in -one box. No paper pickup to cont. In tray 2 (HP LaserJet 3390/3392 all -in the correct position for another phone line. If the error persists, contact HP Customer Care. See Clearing jams. Scanner...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 369

.... Typically, you scan the original. Try changing the graphics settings. Part of poor quality. See Scanner resolution and color. Try adjusting the resolution and color settings in -one). Use the media guides when you load the originals into the background. Clean the scanner. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 423

...on HP LaserJet 3390/3392 13 types included 5 PostScript driver, HP ToolboxFX settings 281 PostScript, errors 357 power consumption 383 requirements 378, 379 power consumption 379 power switch, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 HP LaserJet 3390/3392 12 ppi (pixels per inch (ppi), scanning resolution 150 polling faxes 91 polling, device 280 ports cables, ordering 366 HP LaserJet...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 426

...163 Telephone Consumer Protection Act 387 telephone lines connecting additional devices 111 connecting all-in-one 108 telephone numbers HP fraud hotline 285 HP Printing Supplies Returns and Recycling Program 384 telephone support 374 telephones receiving faxes from 102, 107 sending faxes from 106 telephones, connecting extra HP LaserJet 3050/3055 all-in- one 114 HP LaserJet 3390/3392 all-in-
Service Manual - Page 98

... and default paper type. ● Print quality. Change the all-in-one polling settings, which determine how often HP ToolboxFX collects data from the all-in-one for future reference. Device information The HP ToolboxFX Device information page stores data about the all-in-one, such as letterhead, prepunched, or glossy paper. ● System...
Service Manual - Page 230

... PC scan None Scanning error Cannot connect 52.0000 Settings cleared None Unauthorized supply in -one has cleared job settings. Verify that are using non-HP supplies is in -one answered the incoming call the HP fraud hotline at 1-877-219-3183. none Paper jam in -one to a computer. Allow the all -in (area) 13.0000 Scanner...
Service Manual - Page 252

... original might not be a secondgeneration photo or picture. ● To eliminate the patterns, try reducing the size of the image after you scan the original. See Loading documents onto the flatbed scanner or into the ADF on the screen ● might be causing Try adjusting the settings before you images in the...
Service Manual - Page 258

... the ADF pickup-roller assembly on page 124. The "Scanner error" message continually appears on page 124. See ADF assembly ...HP recommendations. Make sure that the correct roller assembly is curled or was stored in a high-humidity environment. Cause Solution The ADF paper-sensor flag is not connected correctly or Reseat the connector. Cause Solution The ADF-to-scanner...

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