HP 3015 Support Question
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Question posted by wdoTloden on May 5th, 2014
Hp Laserjet 3015 Does Not Scan On Mac
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Related HP 3015 Manual Pages
HP LaserJet 3015 All-in-One - User Guide - Page 9
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... Error messages appear ...109 Common scanning error messages 109 Scan quality is unacceptable 110 Preventing problems ...110 Blank pages ...110 Too light or dark ...110 Unwanted lines ...110 Black dots or streaks ...110 Unclear text ...110
Appendix A Specifications
HP LaserJet 3015 all-in-one 113 HP LaserJet 3015 all-in-one specifications 113
HP LaserJet 3015 all-in-one battery 115...
HP LaserJet 3015 All-in-One - User Guide - Page 12
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... your computer, and install the software.
● The fax guide. Identifying the hp LaserJet 3015 all -in-one
Use the following illustration to your device
ENWW Use this software component to perform many of the device.
2 Chapter 1 Getting to set print, fax, copy, and scan settings.
● The start guide. Package contents
Note
1 Print cartridge 2 Power...
HP LaserJet 3015 All-in-One - User Guide - Page 71
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...hp LaserJet 3015, and then select Scan. If you want, and then click OK to return to scan.
2.
Adjust the media guides to scan.
The original is scanned, attached to e-mail.
7.
Load the originals that you scan to a new e-mail message, and sent automatically. ENWW
Scanning...device.
Pressing START SCAN to start the HP LaserJet Scan software is not supported when the device ...
HP LaserJet 3015 All-in-One - User Guide - Page 72
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..., select Hewlett-Packard, select hp LaserJet 3015, and then select Scan. OR Press START SCAN on the device. Scanning to another software program
Scanning to another software program allows you to scan to a program that is connected to a network. (Direct-connect only.) 4. Adjust the automatic document feeder (ADF) media lever to a file. 5. In the HP LaserJet Scan dialog box, select Send...
HP LaserJet 3015 All-in-One - User Guide - Page 73
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... select hp LaserJet 3015, and then select Scan. Pressing START SCAN to start the HP LaserJet Scan software is not supported when the device is connected to hold the originals in place.
3.
HP LaserJet Scan software opens on the device. Adjust the media guides to a network. (Direct-connect only.)
4. OR Press START SCAN on the computer. ENWW
Scanning by using hp LaserJet Scan software...
HP LaserJet 3015 All-in-One - User Guide - Page 159
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HP LaserJet 3015 all-in-one package contents 2
HP LaserJet Fax 6 HP LaserJet Printer Family Print Media Guide 24 HP LaserJet Scan software, scanning with 61 HP limited warranty statement 129 HP repair services 138 HP SupportPack 140 HP... 33 specifications for 25 language for device control panel display changing 14 laser safety statement 121 length, device 111 letterhead, printing 35 life expectancy...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 7
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...HP LaserJet 3015 all-in-one and the HP LaserJet 3030 all-inone ...10 Connecting the HP LaserJet 3380 all-in-one 11
Connecting additional devices 15 Using a dedicated fax line 15 Using a shared telephone line 15 To connect additional devices to the HP LaserJet 3015 all-in-one and the HP LaserJet 3030 all-in-one 16 To connect additional devices to the HP LaserJet... the software (Mac OS 10.2.x ...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 11
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...devices: ● The HP LaserJet 3015 all-in-one ● The HP LaserJet 3030 all-in-one ● The HP LaserJet 3380 all-in -one device, a powerful business tool with the device. English
Fax Setup
Congratulations on your device...feeder (ADF) input tray, installing the device software, or connecting the device to print, copy, scan, and fax. You can use the device to a network, see the Start ...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 26
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![](/manualimages/9/f/hewlettpackard-3015-hp-laserjet-3015-3030-3380-allinone-englishfrench-fax-guide-c0b0968_26_ca32.png)
...HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in-one: Put the top ends of the stack. 3.
HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).
2. Push the document up in the automatic document feeder (ADF) with the first page to be scanned...farther. Loading originals to fax
Complete the following steps:
HP LaserJet 3015 all -in-one : Put the top ends of the document to be...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 38
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![](/manualimages/9/f/hewlettpackard-3015-hp-laserjet-3015-3030-3380-allinone-englishfrench-fax-guide-c0b0968_38_2657.png)
... default is not available with the HP LaserJet 3015 all -in which you send a fax from the scanner. Press MENU/ENTER. 2. Press MENU/ENTER to select Def.
To change the default glass-size setting
1.
This setting determines what paper size the flatbed scanner scans when you purchased the device. Use the < or the > button to...
Service Manual - Page 6
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...43 Media information for the flatbed (HP LaserJet 3020 and 3030 44 Loading originals to copy or scan 44 Loading originals into the LJ ...HP LaserJet 3015 ADF pickup roller 61 HP LaserJet 3015 ADF separation pad set 62 HP LaserJet 3015 ADF input tray 62 HP LaserJet 3015 ADF output bin 63 HP LaserJet 3020 and 3030 ADF pickup roller 63 HP LaserJet 3020 and 3030 ADF separation pad 66 HP LaserJet...
Service Manual - Page 8
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......177 Laser/scanner ...Solving scanning ...devices 231 Functional checks ...235 Control-panel test...235 Half self-test functional check 235 Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015...
Service Manual - Page 21
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HP LaserJet 3015 all -in -one product
● Coupled charged device (CCD) 600 ppi 24-bit color scanner ● Letter/A4-sized flatbed scanner glass ● 50-sheet automatic document feeder (ADF) feeds pages at up ...
Service Manual - Page 22
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... to create electronic text or graphics files. ● Fax: Send and receive documents by using standard fax communications (HP LaserJet
3015 and 3030 only).
4 Chapter 1 Product Information
ENWW It also enlarges, reduces,
and lightens/darkens copies. (The HP LaserJet 3020 and 3030 also collate copies.) ● Scan: Scan documents to 99 laser-quality copies of a 50-page original.
Service Manual - Page 27
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HP LaserJet 3015 performance specifications (continued)
Category
Specification
Maximum paper size
216 by 356 mm (8.5 by 15 inches... letter-size or A4-size media
Duty cycle
1,000 pages per month
Scan resolution
600 dpi color
Automatic document feeder (ADF) input tray specifications
Input capacity
Up to 12 ppm for scanned items
3.05 mm (0.12 inch) right and left ): 46-
ENWW...
Service Manual - Page 49
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... the control-panel components.
Use the alphanumeric buttons to type data into the product control-panel display and to start copying. 5 Scan controls. ENWW
Identifying the control-panel components 31 HP LaserJet 3015 all-in-one control panel
1 Fax controls. Identifying the control-panel components
This section provides details about using alphanumeric buttons, see...
Service Manual - Page 61
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... information.
● Envelopes: Load envelopes with the top forward and the side to be printed on the product CD for ADF originals
HP LaserJet 3015: you must use the flatbed to scan or copy small or delicate originals (such as newsprint, business cards, and photos), or documents that have tears, perforations, or punch holes...
Service Manual - Page 66
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... wear when servicing the product. Life expectancies of 5-percent toner coverage and a medium density setting. HP LaserJet 3015 ADF RM1-0890-000CN separation pad assembly
25,000 pages
Can affect movement of documents to be scanned or copied.
HP LaserJet 3015 ADF RM1-0885-000CN pickup roller
25,000 pages
Can affect movement of documents to be...
Service Manual - Page 88
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![](/manualimages/r/v/hewlettpackard-3015-service-manual-ac00c99_88_d89c.png)
... following components: ● the scanner and ADF ● the HP LaserJet 3015 uses a fixed contact image scanner (CIS) ● the HP LaserJet 3020 and 3030 use a flatbed charged-coupled device (CCD) ● the printer ● the formatter ● the line interface unit (LIU) (HP LaserJet 3015 and 3030 only) Each of the LIU (HP LaserJet 3015 and 3030 only) and document scanner.
Service Manual - Page 89
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... events take place during the STAGE period until READY appears on until the EJECT or followingpage STAGE period.
To scan one page of operation 71
ENWW
Basic sequence of the original document. HP LaserJet 3015 basic sequence of the original document is turned on until the STAGE period. Another STAGE period follows if another...
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