HP 19-2013w Support Question
HP 19-2013w Support Question
Find answers below for this question about HP 19-2013w.Need a HP 19-2013w manual? We have 2 online manuals for this item!
Question posted by scottshannon62 on March 31st, 2015
Hp 19-2013w Keyboard Sticks While Typing
The keyboard on my HP 19-2013w has begun to stick while I am typing. That is, I type a space, but the keyboard doesn't recognize it and the cursor stays in place, joining two words. Also, it sometimes keeps the Caps Lock on after I have released it.
Current Answers
Answer #1: Posted by hzplj9 on March 31st, 2015 12:34 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,874,710
Member since:
June 25th, 2012 Points: 4,874,710
One would suggest that there has been a mishap with the keyboard. Spilt liquid perhaps. I would suggest trying an alternative keyboard. Purchasing a keyboard should not be prohibitive. Remove the old keyboard and check whether it is USB. If so they are available everywhere unless you want a specific HP one. Auction sites willl often have alternatives. If it is not a USB port then you will need to obtain the correct part. I have attached a link to your device where you can find more information and support.
Related HP 19-2013w Manual Pages
User Guide - Page 7
...links to driver updates ● Read frequently asked questions
Help and Support:
From the Start screen, type help, and then select Help and Support. or - or -
1 1 Getting information
Tasks
...safety and regulatory notices
Regulatory, Safety and Environmental Notices:
From the Start screen, select the HP Support Assistant app, select My computer, and then select User guides.
- support, go ...
User Guide - Page 9
... has a television tuner, or a modem or telephone connection, protect the computer by placing furniture on -screen instructions to the computer. 3.
c. If you move, check the voltage....hp.com/go to your computer model name and number in the computer box for additional printed details or updates.
3 d. Select Download drivers and software (and firmware), type your equipment: ● Place the...
User Guide - Page 10
...Internet (select models only)
To connect to a wireless network: ▲ From the Start screen, type wireless, and then select Connect to install the new software. NOTE: Use only licensed original software....noise suppression circuitry, which prevents interference from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides, or go to a ...
User Guide - Page 12
... 5 or more information or for additional troubleshooting options, go to http://www.hp.com/go/contactHP, and then search for information about peripheralspecific problems, such as..., starting up all important data to a backup hard drive.
3. See Display (monitor) on the keyboard.
6 Chapter 4 Troubleshooting
Select Task Manager. 3. If closing programs does not resolve the problem, restart...
User Guide - Page 13
...Keyboard and mouse (with cable)
Symptom
Possible solution
Keyboard commands and typing are Adjust the monitor resolution setting in an exceedingly hot environment. Mouse (with your
computer on the screen are not recognized... then click Keep changes. Disconnect and reconnect the keyboard to the back...desktop, and then click Screen resolution.
2.
If the mouse is blank
Press the space...
User Guide - Page 17
...click the specific item (for example, DVD/ CD-ROM drives).
3. From the Start screen, type control panel, and then select Control Panel.
3. Software troubleshooting 11 Software troubleshooting
Symptom
Possible solution...you use System Restore to return the computer to update or roll back (for example, HP DVD Writer 640b).
4. See System Recovery on again. You can also set restore points...
User Guide - Page 18
... Manager:
1.
Close all software programs and folders. 2. From the Start screen, type control panel, and then select Control Panel. 3. To uninstall a program: 1. From the Start screen, type recovery, and then select HP Recovery Manager. A list of programs opens. NOTE: Do not use HP Recovery Manager to continue.
2.
If prompted, click Yes to allow the...
User Guide - Page 19
...perform a system recovery: 1. Choosing a system recovery method 13 Through the hard drive, from HP.
Back up any software that contains a copy of Microsoft Windows. If the computer is working... system, programs, and drivers that you create from the computer except the monitor, keyboard, and mouse. 3. System recovery from the Windows Start screen
CAUTION: System Recovery deletes...
User Guide - Page 20
...system recovery: 1. Press the power button to restart the computer and run HP Recovery Manager from the computer except the monitor, keyboard, and mouse.
14 Chapter 5 System Recovery Follow the on -screen ...you see Creating recovery media on . From the Start screen, type recovery, and then select HP Recovery Manager. NOTE: If your cursor to the lower-right corner of the
screen to a removable...
User Guide - Page 21
...this computer. Close all the data (minimum of 8 GB). From the Start screen, type recovery, and then select HP Recovery Manager. Select Factory Reset.
9. This image contains the operating system and software ...be prompted to insert a new blank disc to make the set of discs in a safe place.
The Recovery Disc Creator program will tell you the specific number of blank discs needed to try...
User Guide - Page 22
... be able to a USB port on -screen instructions. Close all files on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. Click Next. Follow the on it in a secure place. If prompted,
click Yes to allow the program to label the USB flash drive and store it . 6. NOTE...
User Guide - Page 24
...towels, can get trapped in the product.
Cleaning the keyboard or mouse
WARNING!
Keep these vents clean by using a small, battery-powered vacuum... ● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a soft microfiber cloth or...the display
CAUTION: Do not spray or place the cleaner directly on the keyboard surface. Vacuum the vents on the ...
Regulatory, Safety and Environmental Notices User Guide - Page 6
...wireless LAN devices 19 Australia telecom statement 19 Brazil notice ...20 Canadian notice ...20 European Union regulatory notices 20 Declaration of external HP power supply 14 Macrovision Corporation notice ...14
2 Regulatory notices for product with wireless functionality (EMF 21 Restrictions for desktops, thin clients and personal workstations 15 Modem notices ...15 Telecommunications...
Regulatory, Safety and Environmental Notices User Guide - Page 29
... with analogue DTMF Networks. Products with wireless functionality (EMF) This product meets international guidelines (ICNIRP) for example Business Desktop PC, keyboard, PC-mouse and monitor. Ergonomics notice Germany (English text)
A computer system comprising HP brand products meets the applicable German ergonomic requirements if all EU countries, plus Iceland, Liechtenstein, Norway, and...
Regulatory, Safety and Environmental Notices User Guide - Page 33
... is an important safety feature. A vacuum cleaner can become trapped beneath the keys. Clean the keyboard regularly to the equipment: ● Plug the power cord into a grounded
(earthed) 3-pin ... should comply with a voltage converter kit sold for example, by HP, or an AC adapter purchased as an accessory from sticking and to EN 50332-1.
To reduce the risk of hearing damage...
Regulatory, Safety and Environmental Notices User Guide - Page 36
...Safety notices for this combination is replaced by an incorrect type. For information about removing a battery, refer to HP, an authorized HP partner, or their agents. Contact a qualified Taiwanese recycler...risk of together with the headphone limits in compliance with the HP spare designated for desktops, thin clients and personal workstations The equipment must be disposed of fire...
Regulatory, Safety and Environmental Notices User Guide - Page 43
...hp.com.br/ reciclar
Chemical substances
HP is determined by the standard with the calculation of base consumption level with the sum of the Implementation on the label are determined and calculated according to providing our customers with information about the chemical substances in the following table:
Product Type
Desktop...can be found at http://www.hp.com/go/reach. Energy Efficiency ...
Regulatory, Safety and Environmental Notices User Guide - Page 51
... ENERGY STAR-qualified per the applicable ENERGY STAR guidelines for your desktop or workstation, from the Start screen, type power, select Settings, and then select Power Options from sleep ... consumption when not being used with some versions of the computer input devices (mouse, keyboard, and so on).
When used through more information about the energy and financial savings ...
Regulatory, Safety and Environmental Notices User Guide - Page 52
...
The computer's real-time clock battery may contain perchlorate and may contain the following table:
Product Type
Desktop microcomputer, AIO Category A Category B Category C Category D
TEC (kilowatt hour)
Grade 1
Grade... following material that might require special handling at http://www.hp.com/go/reach. Chemical substances
HP is determined by the standard with the calculation of base ...
Regulatory, Safety and Environmental Notices User Guide - Page 61
modem statement 11 Ukraine restriction of hazardous
substances 41, 50 notices, desktops, thin clients and
workstations Federal Communications Commission 18
notices, notebook computers Federal Communications ...14 volume level notice, headset and
earphone 25
W wireless LAN devices 3, 19, 20
Index 53 travel notice 25 tropical warning notice 26, 33 TV tuner, cable grounding notice
26
U U.S.
Similar Questions
How Do I Tilt My Hp 19 2114 Monitor?
my monitor stand is locked how do I unlock it so it will tilt?
my monitor stand is locked how do I unlock it so it will tilt?
(Posted by dyegabriel0 3 years ago)
How Do I Replace The Screen On Hp 19-2114
The screen is cracked and needs replacement
The screen is cracked and needs replacement
(Posted by amdman61 4 years ago)
Problems With Hp 19-2011?
Thinking of buying new computer, and looking for customer pros/cons with HP 19-2011?
Thinking of buying new computer, and looking for customer pros/cons with HP 19-2011?
(Posted by wlkum 10 years ago)
Is The Hp Pro 3330 Microtower Business Type Of Hp Product
Is the Hp pro 3330 microtower business type of hp product
Is the Hp pro 3330 microtower business type of hp product
(Posted by Mohammedabdasaf 10 years ago)