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Hayward EcoStar Support Question

Hayward EcoStar Support Question

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Question posted by isidroarribas on June 22nd, 2015

My Pump Doesn't Run And When I Run The Diagnostic The Comm Bus Is Offline.

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Answer #1: Posted by TommyKervz on June 25th, 2015 3:31 AM
This answer was accepted by the poster of the original question.
TommyKervz

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Hope that is helpful.
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Related Hayward EcoStar Manual Pages

EcoStar Manual - Page 17

Hayward EcoStar Pump SP3400VSP Thursday 1:27p 1725rpm 380 Watts Timer 1 timer will end at 11:45p
EcoStar Manual - Page 18

to adjust, > go to enter Use + / - Configuration Menu Locked Configuration Menu press > to next item Time: Th 1:27PM + change or > skip Set Day and Time Thursday 1:27p Speed Selection rpm MAX allowed speed 3450 (600-3450rpm) MIN allowed speed 600 (600-3450rpm) Set max-speed Prime Period: Auto Sense Remote Control Mode Standalone/Hayward Set COMM Bus Address Pool Filter
EcoStar Manual - Page 20

Choose Days 7D 7 days a week > Speeds Menu Press > to enter Speed 1 Name Speed 1 Speed 1 Duration 0:30 hours Speed 1 Speed 1725 (600-3450rpm) Diagnostic Menu Press > to enter Serial Number 03100002 Drive Rev: 1.01 Display Rev: 2.54B Product Version SP3400VSP
EcoStar Manual - Page 21

SVRS inactive in water During Quick Clean Input Voltage Within Range Motor Current 1.1A (0-13.0A) Power Usage 225W (0-2650W) Driver: 78C Heatsink: 67C Comm Bus Online (Addr: 1) Event log Press + to resume normal operation. press STOP/RESUME again to view Pump is stopped; No bathers in Quick Clean mode.
EcoStar Manual - Page 22

Bathers in water? + = yes; - = no SVRS Inactive Quick Clean running SVRS Inactive 3200 rpm for 60 min; Remote Stop is engaged SVRS Inactive Press resume to end.
Technical Guide - Page 1

Variable Speed Pump and Drive Technical Guide © 2011 Hayward Pool Products Version 2 Drive FW 1.02 Interface FW 2.55 residential Interface FW 1.00 commercial
Technical Guide - Page 6

Installation - Electrical Internal wiring locations (fig 5) Wiring connection for incoming motor wires Wiring plug for relay connected controls & stop switch Wiring plug for wall mounted interface Wire connection for incoming line voltage (230v) Channel for running low voltage data cable Wiring plug for data link with Hayward/Goldline compatible software Controls Figure 5 Page 4
Technical Guide - Page 12

... (fig 23) and the 4 connector data plug from the filter pump relay. Reinstall plugs. panel and not from the controller (fig 22). Wire colors can be run through the second (data) conduit opening and channel (Page 8). 2. Maximum 500‟ for an EcoStar that is not needed in the case of an OnCommand, directly...
Technical Guide - Page 17

... when pressed. QUICK CLEAN Elevates the speed of time. Unprotected mode requires manual verification. LED illuminates when favorite speed is not running. Places SVRS in the quick clean mode with pump (1 hour default timer). The & arrow buttons are used to move between displays and to select parameters to change the parameters. Programming...
Technical Guide - Page 18

Fig 31 Fig 32 Fig 33 Page 16 Since timer 1 has a factory default setting the pump will come on and run until the timer is supplied to select the Configuration menu (fig 33). 3. Press and hold down the...unlock and enter the Configuration menu (fig 33). Press the button (fig 32) to the pump, the pump model will have default setting of 1750 RPM (50%), 7 days a week from 12:00 am - 11:45 pm. 2.
Technical Guide - Page 24

Set COM Bus Address Aux 1/Spa Filter Set COM Bus Address Pool Filter Set COM Bus Address Aux 2-14 Set COM Bus Address Lights button Fig 45 Page 22 The Goldline/Hayward controller will give you 9 address choices. For EcoStar interface software v2.51 data linked to be set, as all settings will only recognize address 1 (Pool Filter) and...
Technical Guide - Page 27

...bus address needs to be factory set to 1725 rpm (50%), 7 day operation from 12 am to 11:45 pm (fig 52). Note: All speed settings in the timer menu are limited to continue. 2. Timer 1 can be changed as relays on control connected pumps.... Fig 51 Fig 52 Page 25 This is used to run the pump if the data link fails on controller will be ...
Technical Guide - Page 32

...the quick clean button is running. 5. In Auto Prime, pump will see these screens Drive Error SVRS Trip alternate during configuration, prior to be displayed on the display while the pump is pressed. 3. Auto...Page 30 The consumption in the stand alone mode. If the EcoStar you will show on the interface. When the pump starts it will be replaced. 6. If this does not clear...
Technical Guide - Page 33

... Holding down the speed button for 3 seconds after adjusting speed will resume normal operations. Pressed again the pump will lock in the quick clean mode with pump (1 hour default timer). QUICK CLEAN Elevates the speed of the speed buttons is pressed it will go ... once the timers have been programmed. TIMERS ACTIVE LED LED will illuminate solid when there is not running.
Technical Guide - Page 34

... if they are set to timer 8 speed at the low speed setting. 6 am pump kicks into speed needed for solar operation. Goes back to run the entire timing sequence at 12 noon. Page 32 Goes back to meet spa jet or any water feature requirement. Speed settings can be set over each other...
Technical Guide - Page 43

.... Reads offline when not connected Event Log Press + to view information. Press the Menu button until the Diagnostic screen appears...Bus Online (addr: 1) Temperature of com link between VSC and Hayward control. Page 41 Press the „>‟ button to View By pressing the + button you will see the last 20 error and or trip conditions, as well as the amount of the pump...
Technical Guide - Page 46

...is being controlled via data link to insure other data wires are all data links and run Standalone. If error still exists remove the Blue, Black and Red wires (page 4) from... menu and if they are outside limits, replace motor. Page 44 If no continuity. If pump is displayed. Pump will attempt to be no change check to a Hayward/Goldline Controller, disconnect the com ground ...
Technical Guide - Page 48

Control reads "Pool bridge comm" This indicates interference on the comm. ground between the interface and drive. EcoStar is tripping. The breaker is connected to a GL...Diagnostic Menu. This is caused by frequency noise emitted from the display and re-connect. It travels on the comm. Install RS485 isolator, or new interface v2.55 rev. 1.1. When it comes on, the pump...
Technical Guide - Page 49

... (page 5). wires between the pump interface and the control Check to make sure the Min and Max setting on the EcoStar comm. No connections are on the EcoStar is set to the GL/Hayward control. The %/rpm reading does not match between GL/Hayward control and EcoStar. Control reads "Pool bridge comm." bus connection and NOT the input...
Technical Guide - Page 50

... and the Quick Clean button is actually for relay control. The EcoStar is wired and set to protect any plumbing or other devices to the comm. wires from freezing temperatures. (page 23) My EcoStar is connected and operating via the GL/Hayward control. bus plug on X-10. The freeze protection is inactive. If problem...

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