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HTC 7 Pro Support Question

HTC 7 Pro Support Question

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Question posted by tonybater on May 11th, 2012

Htc 7 Pro Won't Charge

My 7Pro showed a critical battery condition last night. Lef t6it on charge but this morning it was dead. Now it won't charge from the USB cable connected to either a wall outlet or a laptop. Won't switch on. Tried removong and replacing battery - no change. When inserting the USB cable the LED and the screen briefly flashes. Any ideas?

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Related HTC 7 Pro Manual Pages

User Manual - Page 2

... Microsoft services/features may not be available in your phone, go to do something or tell you might find useful. Please also read the Safety and regulatory guide that 's only applicable in certain situations. It might provide an alternative way to www.htc.com/support. Read these carefully to work properly.  Icons...
User Manual - Page 3

 Contents Contents Basics Inside the box 6 Your phone 6 Back cover 8 Battery 9 Switching your phone on or off 11 Finger gestures 11 Getting started Setting up your phone for the first time 12 Start screen 12 Accessing apps and settings 13 Hubs 13 Sleep mode 13 Unlocking the screen 14 Changing your lock ...
User Manual - Page 5

... Turning on location services Bing Maps HTC Hub About the HTC Hub More apps Microsoft Office Mobile 2010 Windows Marketplace Games Security Protecting your phone with a password Protecting your phone through the Web Settings Settings on your phone Changing display settings Changing sound settings Checking information about your phone Changing the phone language Update and reset Updating the...
User Manual - Page 6

...;� Basics Inside the box You'll find the following inside the box:  PhoneBatteryUSB cable  3.5mm stereo headset  Power adapter  Start here guide  Quick guide  Safety and regulatory guide Your phone Front panel 1 2 3 9 1 Earpiece 2 Hardware keyboard 3 BACK 4 Microphone 5 CAMERA 8 6 SEARCH 7 START 7 8 Touch screen...
User Manual - Page 10

... the power adapter and USB cable that you charge the battery while the phone is on when the battery is being charged. Plug in the power adapter to an electrical outlet to the power adapter. 2. As the battery is being charged, the notification LED shows a solid red light when the battery is being charged. After the battery has been fully charged, a full battery icon will be...
User Manual - Page 15

...Connected to a Bluetooth headset Phone set to vibrate Phone set to silent only displays connection status, not signal strength. Use your voice to your phone. The Bing™ search screen opens. 2. You'll then see a list of the screen and shows the volume level. on the right to quickly switch... mean: Signal strength Battery is charging Battery is full Battery state unknown Airplane mode...
User Manual - Page 20

...tap ... , and then tap delete all wireless radios on your phone number. When Long tones is to switch your phone. Turning Flight mode (Airplane mode) on or off , including ...keypad. Shows the current voicemail service being used. Tap Settings > airplane mode. 3. Turn on or off international assist. Call services Your phone can directly link to the mobile phone network,...
User Manual - Page 25

The screen is opened. Do not try to adjust the screen angle past its maximum angle to lowercase letters, press again. To change back to avoid damaging the phone. The screen orientation automatically switches to landscape mode when the keyboard is non-adjustable. The screen panel will pop up at an angle for comfortable...
User Manual - Page 39

.../Off switch to turn on objects, such as buildings or simply a wall between rooms, the Wi-Fi signal has to pass through. It can help optimize your battery life. On the Start screen, tap . 2. Tap Settings > cellular. 3. Using data services while roaming will be automatically set up to use your mobile operator's data connection when...
User Manual - Page 43

... Bluetooth stereo headset, or have connected, you can then start to... does my phone support? If the Bluetooth switch is displayed on...battery power, or in hospitals. It's the same procedure to set up stereo audio and hands-free.  For you have hands-free conversations using a wireless device is discoverable. 2. Your phone then automatically tries to turn on also makes the phone...
User Manual - Page 44

... headset is off, tap it . Tap Settings > Bluetooth. 4. If the Bluetooth switch is set to connect manually if your headset has been used with another Bluetooth device. 1. Tap Delete....can easily reconnect your headset by switching on Bluetooth on your phone forget its pairing connection with another Bluetooth device. If you're asked to enter a passcode, try 0000 or 1234, or consult...
User Manual - Page 46

... conditions....phone's battery level reaches 20% or lower Recharge the battery so that may lower battery performance which affects the flash To make sure the camera has enough battery life to Flash on, it warm, and try... to avoid sudden temperature changes that the camera can zoom in first on your subject. On the Viewfinder screen, tap to switch...
User Manual - Page 51

... to get your music, videos, and podcasts from your computer to sync your computer and phone 1. Connect your phone to your computer yet, go to www.zune.net to set it . 2. Click collection on your computer using the supplied USB cable. Choose the type of media (for Zune to recognize your computer using the supplied...
User Manual - Page 54

On the Start screen, tap . 2. Tap the Location services On/Off switch to turn it on the screen to view other areas of a map You can... 3. Bing Maps Bing Maps lets you need an active mobile data or Wi-Fi connection to enable location sources. 1. On the Start screen, tap . 2. Tap . Moving on the map Swipe your phone, you track your current location, view real-time traffic situations...
User Manual - Page 58

... need to be connected the Internet using a data connection or Wi-Fi to HTC Hub. On the Start screen, tap . 2. Tap to open the Weather app and check for you want to refresh the list. Tap HTC Hub. 3. The built-in Weather app shows the weather in rich 3D animation for your phone with apps from...
User Manual - Page 70

... use of an available update, connect your phone to your phone and see if that helps. Restarting or factory resetting your phone If your phone becomes unresponsive or sluggish, try restarting your phone may be connected to the Internet to download and install the update using the supplied USB cable to download the update. Your phone can check and then notify...
User Manual - Page 73

... H HTC Hub 58 Hubs 13 I Inserting the battery 9 Interacting with your phone 69 Conference call 18 Contacts 22 D Data connection 39 ...Battery 9 Bing Maps 54 Bluetooth 43 - moving the cursor 27 L Linking contact information 23 Location services 54 Lock screen wallpaper 14 M Maps 54 Marketplace 64 Merging contact information 23 Messaging 28 Me tile 24 Mobile network connection...
User Manual - Page 74

... calls 18 Switching your phone on or off 11 Synchronizing your computer and phone 51 T Taking a photo 46 Text message 28 Tiles 12 Turning your phone for a contact 23 Sending - front, top, left, and back panels 6 - picture message 29 - 74 Index N Notification sound 68 O Office Mobile 63 P People 21 Phone - in and out of a photo 49...
Quick Start Guide - Page 1

...the email addresses with your message. 5. Connect a Bluetooth™ headset Listen to powerful...tap . to switch to stop capturing. Your HTC 7 Pro Quick guide ...conditions. 4. If the Bluetooth switch is created on your subject on the Viewfinder screen. 6. When you want to enter that 's included in . Your phone then automatically tries to pair with your phone...
Quick Start Guide - Page 2

... your phone When you switch on the back cover into place first.) Charging the battery Use the supplied power adapter and USB cable to the Internet Get online using your phone, we strongly recommend that is where it may not be up a lot of the screen and shows the volume level. Enter the recipient name. 4. Connect to charge your phone's recording...

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