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Genie SilentMax 1000 Support Question

Genie SilentMax 1000 Support Question

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Question posted by greenesr48 on April 15th, 2014

Hand Held Opener Won T Open Garage Door

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Answer #1: Posted by BusterDoogen on April 15th, 2014 6:16 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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The 1st thing to check is the remotes battery. If it's not the battery the remote has failed & you'll need to replace it.

I hope this is helpful to you!

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Related Genie SilentMax 1000 Manual Pages

Owner's Manual - Page 1

GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes INTELLICO®DE 2 Remote Control. Call us: 800-354-3643 For Answers and Assistance: 1.800.354....
Owner's Manual - Page 2

...store. 9 S2afety Inf3ormatio4n Safety Notifications 3 Important Safety Instructions 3 Infrared Protection Function 3 F3eatures Safety 4 Opener 4 R4equired5Progra6mming Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 Wall Console Overview 8 Series III Wall Consoles with Black Buttons... 8 Series...
Owner's Manual - Page 3

...Serious Injury Keep people clear of door. DO NOT operate a door that jams or one that move with the door opener. An improperly balanced door could result in death or serious... Information OVERVIEW OF POTENTIAL HAZARDS READ THIS SAFETY INFORMATION CONVENTIONS USED IN THESE INSTRUCTIONS Garage doors are NOT pinched or near moving parts. When replacing cover, make sure wires are large...
Owner's Manual - Page 4

... Safe-T-Reverse® Contact Reversing System Automatically stops and reverses a closing of the door opener by a person or obstacle, the garage door will turn ON when motion is installed improperly, press and hold the wall console "open and close . 3.When the garage door is closing door if a problem is used. An access code copied from a working system and...
Owner's Manual - Page 5

.... NOTE: The 3 programming buttons are unlikely to program functions. These buttons should NOT be used for you. Powerhead: There are no objects in the garage door opening and closing your garage door. Remote Programming synchronizes your remote control devices (remotes, wall console, and keypad) with additional remote control devices, wall consoles, keypads, and the powerhead...
Owner's Manual - Page 6

...until the long LED comes on blue (round LED remains off). Closing Garage Door (Down Limits) 1 Lift the door open by hand until garage door is fully closed on the Powerhead, you see two solid red or... limits confirm wall console red indicator light (or backlight) is ON. Severe damage to the opener can restart as many times as necessary to the beginning of the step and start over. ...
Owner's Manual - Page 7

...the Program Set button (both LEDs flash blue and go off). HOLD Opening Garage Door (Up Limits) NOTE: Beginning with powerhead. PROGRAM PROGRAM SET - SET HOLD 2 seconds 7 Release up arrow... flashing. Watch carriage as it approaches the power head to avoid contact with garage door closed ) limit is fully open ) limit is recommended but not necessary. 6 Press and hold the up ...
Owner's Manual - Page 8

... Button Use this button to turn powerhead lights ON. Independent Light Control Button Use this button to work normally. UNLOCK allows controls to open or close garage door. Note: Constant button pressure in the CLOSE mode will override STB fault in which the serial numbers begin with White Buttons Indicator Light Large white...
Owner's Manual - Page 9

.... Contact Reverse Adjustment If the door stops before it may be due to open and close your garage door. FORCE AND SPEED CONTROL ARE NOW SET. The door MUST complete a full cycle from open to close and close your garage door using the Wall Console Open/Close button. 13 Close the garage door using the Open/Close button on the powerhead will...
Owner's Manual - Page 11

... it's searching SET - The Remote button is now programmed. Repeat as described in the "Accessory" position. PROGRAM SET - Each Remote can be programmed for other garage door openers, repeat the steps above using one of the other two Remote buttons. G999-393 Manual-ScrewBeltChain-EN indd 11 11 7/13/12 10 17 AM...
Owner's Manual - Page 12

...3. G999-393 Manual-ScrewBeltChain-EN indd 12 7/13/12 10 17 AM Opener LEDs will begin ashing purple Opener 2. The door will automatically stop or start programming steps over. Press and hold Program Set...stops you have fallen into unauthorized hands, you are still having trouble with the keypad. 12 1. Note: If you must start the opener while the door is ready for 5 seconds or...
Owner's Manual - Page 13

PROGRAM PROGRAM SET SET HOLD HOLD If the memory has been cleared, the Remote will operate normally using the Wall Console. NOTE: The garage door opener will not activate the door opener. PROGRAM - + 3 Press up arrow button (+) and down arrow button (-) simultaneously on the Powerhead and hold 2 seconds, round LED comes ON. All remaining (or recovered...
Owner's Manual - Page 14

... near the antenna. If you use an external receiver, it may need to be opened . If the door moves, the Remote button is set to Intellicode® 1. 2 Press and release the... GREEN LEDs on the Remote back to GREEN for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be changed to Intellicode® 1. (Follow these same ...
Owner's Manual - Page 16

... Check • Door balance • Lubricate door hardware 16 3' - 4' Sectional Door 3' - 4' One-Piece Door - Door should stop and reverse to STB connection in sight and away from STBs to the fully open . After adjusting either the force or limit of severe injury or death. 7. KEEP DOORS PROPERLY BALANCED. SAVE THESE INSTRUCTIONS WARNING • Garage door hardware (springs, cables...
Owner's Manual - Page 17

...) • Screw drive models: Verify shuttle release lever is in ENGAGED (UP) position (pull release handle toward the opener. Door will not close the door automatically unless the Safe-T-Beam® System is engaged to door opener. • Open powerhead light cover. • Remove light bulb(s). • Replace light bulb(s). - DO NOT use light bulbs with...
Owner's Manual - Page 19

... the Source (Red LED) on the direct sunlight side Multiple Garage Doors • NEVER position Safe-T-Beam modules where signals will cross. • Place the Source (Red LED) Safe-T-Beams on heavier sectional doors. However, travel speed for the opener can be affected by door weight and balance, along with Safe-T-Beam Sensor (Green LED...
Owner's Manual - Page 21

...-T-Beam® units. • Contact The Genie Company at 1-800-35GENIE. See pages 10-11. See page 17. • Reposition door opener antenna. • Remote LED does not come ON with the garage door hardware or springs, contact The Genie Company at 1-800-35GENIE. See page 8, STB instruction, poster or website. • Check if...
Owner's Manual - Page 22

... failure detected. Remove obstruction, recheck unit. Check alignment of door. WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in good repair, properly lubricated and balanced. • Be sure opener is less than 6-feet, opener configures programming for a one -piece door? Limits NOT set properly. Intellicode® 1 remote NOT...
Owner's Manual - Page 23

... d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, ("Product"), subject to all of the terms and conditions hereof, that the...
Owner's Manual - Page 24

... 10 17 AM enables safe parking in garage Universal Wall Push Button • Easy to door - Genie® Has the Answer! can open door without remote • Lighted keypad with Revolution Series 1500, 1200 and 1000 Models) • Sleek and compact design • Beeps and flashes green when garage door closes. Genie-Net™ technology "tells" you...

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