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Genie SilentMax 1000 Support Question

Genie SilentMax 1000 Support Question

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Question posted by artcota2003 on November 13th, 2015

What Could Cause My Genie Silentmax 1000 To Lose Power?

Last night we experienced a power outage in our home. When the power came back on, everything in the home worked except our garage door opener (Genie Silentmax 1000). The door is in the closed position. At first thought I attempted to re-program the remote openers by following Genie online manual instructions; but, the LED light does not turn on when I press the programming button on the opener.I unplugged the garage door opener and plugged another device into the same outlet to test the power source and the device worked just fine. So the power source is not the issue.A trouble-shooting guide recommended that I should check the fuse and breaker. Since all power in the garage is working, I didn't think it necessary to flip a breaker for the garage. My question is two fold; Is there a "fuse" in the Genie Silentmax that could have burned out and needs to be replaced? IF the answer is "Yes", how do I find/replace this fuse?What else could affect power to the Genie Silentmax? Circuit board? Other? And if so, can it be replaced?Thanks - Art.

Current Answers

Answer #1: Posted by waelsaidani1 on November 14th, 2015 7:18 AM
waelsaidani1

Member since:
May 12th, 2013

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it could be fried motherboard

Related Genie SilentMax 1000 Manual Pages

Owner's Manual - Page 1

... of injury to persons or damage to property - Use this opener only with residential sectional or one -piece or sectional door. GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes...
Owner's Manual - Page 2

...store. 9 S2afety Inf3ormatio4n Safety Notifications 3 Important Safety Instructions 3 Infrared Protection Function 3 F3eatures Safety 4 Opener 4 R4equired5Progra6mming Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 Wall Console Overview 8 Series III Wall Consoles with Black Buttons... 8 Series...
Owner's Manual - Page 3

... one that can cause injuries, your nearest trained door system technician or visit our website at . 3 WARNING Could result in Death or Serious Injury Turn OFF power before installing operator. • Where possible, r. For products having an emergency release, mount the emergency release within reach, but a avoiding contact with the door opener. All safety messages...
Owner's Manual - Page 4

... the garage door is closing of door. Contact your Genie® Professional Dealer for much safer movement through the beam. Contact your Genie® Professional Dealer for safer evening exits and entries. Home Link and Car2U® compatible. Refer to the programming instructions on the door during a power failure or other emergency to allow the door to its fully opened...
Owner's Manual - Page 5

...) with the buttons, LED indicators and products used to set how far your door travels up and down in one of Powerhead. move (open/ close) your particular door and does NOT require programming. Speed Control refers to program the opener so that your Genie garage door opener is used for operation: 1. "TRAVEL LIMITS" 2. This program does not require manually...
Owner's Manual - Page 6

.../bullet has NOT been engaged to execute each step. (continued next page) G999-393 Manual-ScrewBeltChain-EN indd 6 7/13/12 10 17 AM Closing Garage Door (Down Limits) 1 Lift the door open by hand until the long LED comes on the Powerhead, you have 30 seconds to carriage, do so now. You can occur. •...
Owner's Manual - Page 7

... 7 The UP (open , then release. PROGRAM SET - 9 Press and release the Program Set button (both LEDs flash blue and go off). SET HOLD 2 seconds 7 Release up arrow button (+) and the round LED will begin flashing. PROGRAM PROGRAM SET - Watch carriage as it approaches the power head to avoid contact with garage door closed ) limit is...
Owner's Manual - Page 8

...; is ON, the Open/Close button will override STB fault in the powerhead and close garage door. UNLOCK allows controls to turn powerhead lights ON. Independent Light Control Button Controls door opener lights from inside garage. Note: Constant button pressure in the CLOSE mode will CLOSE the door only. Independent Light Control Button Use this button to work normally. To powerhead...
Owner's Manual - Page 11

... key in "Learn Mode" as necessary for other garage door openers, repeat the steps above using one of the other two Remote buttons. Repeat as described in the HomeLink® instruction manual. 19 Press and release the same button on the remote (the door should open or close). Follow the Car2U or HomeLink instruction to set...
Owner's Manual - Page 13

... 2 seconds 2 Release the Program Set button, round LED goes off and the long LED flashes purple. NOTE: The garage door opener will no longer recognize any signal received from the Powerhead memory will not activate the door opener. G999-393 Manual-ScrewBeltChain-EN indd 13 (continued next page) 13 7/13/12 10 17 AM PROGRAM...
Owner's Manual - Page 14

... the logo on the Remote turn the RED LED on the Remote back to GREEN for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be opened . This button is programmed to the Intellicode® 1. 3 Find the Learn Code Button and Learn Code Indicator LED on the Remote...
Owner's Manual - Page 16

...the door controls. 2. A. Control must be working properly. B. Check for multiple door ...door open position. When possible, use emergency release only when door is improperly balance or springs are under extreme pressure and tension. • DO NOT attempt to have any hardware, and DO NOT OPERATE garage door automatically or manually if door is closed . Have a trained door...
Owner's Manual - Page 17

... (UP) position (pull release handle toward opener and let go . Disengaging and Engaging Carriage/Bullet Screw Drive Opener Belt/Chain Drive Opener Disengaged Engaged Disengaged Engaged To engage bullet to carriage assembly. Disconnect power to carriage. Door will not close the door automatically unless the Safe-T-Beam® System is engaged to door opener. • Open...
Owner's Manual - Page 18

... adjustment are pre programmed at the factory and "learned" during the Open/Close Limit settings steps (see pages 6-7). Doors that start down buttons 2 seconds or until round LED turns RED....Then the New DOWN FORCE SETTING will display. 6 Maintenance and Adjustments Adjustment Guides CAUTION Door closing . 3. Force Adjustment Action 1 Press and hold both BLUE FORCE Settings are reset...
Owner's Manual - Page 19

...; 900, GPower™ 900 openers DO NOT have the option to increase speed. Sun Red Green LED LED One Door Garage 19 G999-393 Manual-ScrewBeltChain-EN indd 19 7/13/12 10 17 AM Speed settings should not need adjustment with condition of the garage receives direct sunlight. • Position the Source (Red LED) on...
Owner's Manual - Page 20

7 Wiring Diagram Opener circuit wiring diagram. WARNING OPENING COVER MAY CAUSE ELECTRIC SHOCK. Disconnect power from opener prior to removing cover. This wiring diagram is for reference only. MOTION DETECTOR* 123 RED BLACK YELLOW OPTICAL SENSOR* 1 2 34 RED GREEN *SOME MODELS DO ...
Owner's Manual - Page 21

... Sure-Lock™. See page 8. •  WARNING: If you suspect a problem with the garage door hardware or springs, contact The Genie Company at 1-800-35GENIE. Plug a lamp into chain/belt bullet or screw drive shuttle. OR Door will not close, the opener can cut wires. See page 8, STB instruction, poster or website. • Check if limits...
Owner's Manual - Page 22

WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in good repair, properly lubricated and balanced. • Be sure opener is less than 6-feet, opener configures programming for a one-piece door. • Contact The Genie Company at 1-800-35GENIE concerning door speed. POWERHEAD LEDS Powerhead LED Round LED Long LED OFF...
Owner's Manual - Page 23

...the home in...SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 LIMITED WARRANTY GMI Holdings, Inc d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers...
Owner's Manual - Page 24

... and 1000 Models) • Sleek and compact design • Beeps and flashes green when garage door closes. Genie-Net™ technology "tells" you! Closed Confirm™ Wireless Remote (Works with all Genie garage door openers manufactured from 1993 to the present • Operates up to three openers White Gray Tan Almond Color-Match These Covers to Your Home -  4 Color...

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