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Genie PowerMax 1500 Support Question

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Question posted by johnhager740 on August 5th, 2014

One Of The Motion Detector Sensors Is Blinking Red And The Door Will Not Close.

How can we fix this problem described above?

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Answer #1: Posted by BusterDoogen on August 5th, 2014 10:54 AM

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BusterDoogen

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• Check if limits are properly set. See pages 8–10.

• Check if Safe-T- Beam® Red LED is flashing, caused by an obstruction or misalignment of lenses.

• Check Safe-T-Beam® green or red LEDs are OFF; check for broken or cut wires.

• Check garage door for binding.

• If an operational problem exists, and opener will not close, the opener can be forced to close as follows:

Press and hold the wall control button until door is completely closed.

• Check for interference from adjacent Safe-T-Beam® units. See page 21.

• Contact the Genie Company at 1-800-35-GENIE.

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