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Genie PowerMax 1200 Support Question

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Question posted by Bigassneal on January 22nd, 2017

The Garage Door Stopped Working,one Sensor Is Green The Other Is Blinking Red,

i tried re aligning the sensor with no luck. Any suggestions?Thanks Mar

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Answer #1: Posted by techyagent on January 23rd, 2017 10:21 AM

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techyagent

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The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening. If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner's manual for additional causes and solutions.

http://www.geniecompany.com/support_troubleshooting-faq.aspx

Thanks

Techygirl

Related Genie PowerMax 1200 Manual Pages

Owner's Manual - Page 1

... only with residential sectional or one -piece or sectional door. Car2U is a registered trademark of injury to persons or damage to property - GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes...

Owner's Manual - Page 2

No warranty is made that they comply with all United States and Canadian legal requirements as of the date of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 Wall Console Overview 8 Series III Wall Consoles with Black Buttons... 8 Series II Wall Consoles with White Buttons.... 8 Force and Speed Control 9 Contact...

Owner's Manual - Page 3

...If you reading the information in Death or Serious Injury DO NOT try to remove, install, repair or adjust springs or anything to cables...Garage doors are large, heavy objects that has a broken spring. For products having an emergency release, mount the emergency release within reach, but a avoiding contact with the door opener. This symbol alerts you to be made by a trained door...

Owner's Manual - Page 4

Safe-T-Reverse® Contact Reversing System Automatically stops and reverses a closing door within two seconds of contact with : Open/Close, Sure-Lock™, and independent light control buttons. Manual Emergency Release Manually releases door from a working system and tried again, will not control the door opener. Automatic Lighting System Two bulb lighting system supplies light for ...

Owner's Manual - Page 5

..., you will want to make sure there are no objects in the garage door opening and closing your garage door. Remote Programming synchronizes your remote control devices (remotes, wall console, and...Powerhead Controls This section describes the programming functions on bottom of three different colors: blue, red or purple. Remote Programs (Default menu) - These show you how to program your ...

Owner's Manual - Page 6

...avoid injury or damage to carriage BEFORE setting limits. If you see two solid red or flashing LEDs on floor, then release. 3 Required Programming TRAVEL LIMITS WARNING... LIMITS are set. If not illuminated, check for 2 seconds until garage door is ON. Closing Garage Door (Down Limits) 1 Lift the door open by hand until the shuttle/bullet engages the carriage on blue (round...

Owner's Manual - Page 7

... HOLD 2 seconds 7 Release up arrow button (+) for 2 seconds until door is fully open ) limit is programmed. 8 Press and hold the up arrow button ...go off ). Watch carriage as it approaches the power head to avoid contact with garage door closed ) limit is programmed. HOLD Opening Garage Door (Up Limits) NOTE: Beginning with powerhead. PROGRAM SET - PROGRAM PROGRAM - + ET G999...

Owner's Manual - Page 8

... to open or close garage door. Indicator Light -Red indicator backlight is ON. -When Sure-Lock™ is ON, the indicator light is pressed again or a door action has been completed. UNLOCK allows controls to turn Sure-Lock™ OFF. Powerhead lighting will remain ON until red light goes off Open/Close Button Use this button to work...

Owner's Manual - Page 9

... Adjustment If the door stops before contacting the board or if it should stop and reverse direction within 2 seconds to MAINTENANCE and ADJUSTMENTS, Regular Maintenance, pages 16-19. 9 Then repeat the WALL CONSOLE/Contact Reverse Test, steps 11-13. The door MUST complete a full cycle from open to close and close your garage door. Red LED lights on...

Owner's Manual - Page 11

...! Repeat as described in the HomeLink® instruction manual. 19 Press and release the same button on the remote (the door should open or close). Each Remote can be programmed for other garage door openers, repeat the steps above using one of the other two Remote buttons. PROGRAM SET - Follow the Car2U or HomeLink instruction...

Owner's Manual - Page 12

... have forgotten your PIN or you must start the opener while the door is ready for 5 seconds or until backlight goes off (30 seconds) NOTE: Rapid blinking of the red LED on the Powerhead indicates an error. Opener LEDs will stay on any key will turn o . 5. When blinking stops you have fallen into unauthorized hands, you fear...

Owner's Manual - Page 13

... PROGRAM 4 To verify that the memory is pressed the round LED will flash blue but will operate normally using the Wall Console. NOTE: The garage door opener will not activate the door opener. PROGRAM PROGRAM SET SET HOLD HOLD If the memory has been cleared, the Remote will clear ALL programmed Remotes and wireless Keypads.

Owner's Manual - Page 14

...using Intellicode® 1 button for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be changed to Intellicode® 1. (...GREEN for 10 seconds (both the RED and GREEN LEDs on the Remote turn the RED LED on the Remote back to the Intellicode® 1. 3 Find the Learn Code Button and Learn Code Indicator LED on your door opener...

Owner's Manual - Page 16

... UNDER A STOPPED, PARTIALLY OPEN DOOR. 5. An improperly balanced door increases the risk of travel, retest door opener. Check for multiple door installations). • No STB red or green LED displayed. - Check alignment. - If the system appears to be at least 5 feet above floor to prevent small children from people and objects until door is closed. The door should stop and...

Owner's Manual - Page 17

... power to carriage, pull the release handle down and toward the door. Reset Open/Close Travel Limit Performing all eleven (11) Limits/Force setting steps (see pages 6-8) erases previous Limits/Force settings. To disengage shuttle from carriage, pull down and toward the opener. Align components and snap case closed. (continued next page) 17 G999...

Owner's Manual - Page 19

...-T-Beam Pairs: Source (Red LED) and Sensor (Green LED) Sun Red Green LED LED One Door Garage Green LED Red Red LED LED Two Door Garage Green LED Green Red Red Green Green Red LED LED LED LED LED LED Three Door Garage Single Garage Door • Determine which side of door components and tracks. Sensor modules CAN be positioned further away from door opening if necessary to avoid...

Owner's Manual - Page 21

...Check if Safe-T-Beam® Red LED is flashing. • Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. • Check garage door for reversed, broken or cut ... Door starts up . Refer to close , the opener can cut wires. Opener works from wall console, but door does not move. Door starts down , then STOPS and goes back up , but STOPS ...

Owner's Manual - Page 22

... door? Re-program limits, see pages 10-11. Remove obstruction, recheck unit. Check alignment of door. Door may need professional repair/adjustment. • Is this opener installed on page 14. Contact a trained door...12 10 17 AM WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in . Safe-T-Beam® signal interference. Solution None required...

Owner's Manual - Page 23

... Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, ("Product"), subject to all of the terms and conditions hereof, that the Product or any part...

Owner's Manual - Page 24

...Works with all Genie garage door openers manufactured from 1993 to the present • Operates up to three openers White Gray Tan Almond Color-Match These Covers to Your Home - 4 Color Options by Special Order Perfect Stop Parking System • Garage... 1500, 1200 and 1000 Models) • Sleek and compact design • Beeps and flashes green when garage door closes.