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GE PSCS5TGX Support Question

GE PSCS5TGX Support Question

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Question posted by rphts on October 27th, 2010

Water Dispenser

GE says that you get chilled water - this does NOT happen on our refrig.  They've been out a couple of times to fix and cannot.  Now GE says that you "should" get chilled water and there is nothing they can do. Is there a fix for this issue? Should GE advertise chilled water when they know it's not chilled?

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Related GE PSCS5TGX Manual Pages

Use and Care Manual - Page 1

Profile Side by Side Refrigerators ge.com Safety Instructions 2-4 Operating Instructions Automatic Icemaker 14 Care and Cleaning 16, 17 ClimateKeeper2 6 Crispers and Pans 13 CustomCool 7, 8 Ice and Water Dispenser 15-16 QuickFreeze 9 Quick Ice 15 Refrigerator Doors 12 Replacing the Light Bulbs 18 Set Features 6 Shelves and Bins 10, 11 Temperature Controls 5 TurboCool 6 Water ...
Use and Care Manual - Page 5

...24 hours for the temperature to stabilize to set . Each time you have set the new temperature. The SET light will come on and the display will show the set temperatures underneath the actual temperature display for the refrigerator...Not all features are preset in the factory at geappliances.ca or call 800.GE.CARES. To change the temperature, tap either the or pad until the desired...
Use and Care Manual - Page 6

...Tips The compressor will continue to the original setting. If no key is the industry's the refrigerator, you may come and go as different fresh longer and reduce freezer burn, while food loads ... the mixing of food to select the following features: TurboCool, Quick Ice, Door Alarm and Water Filter. Use TurboCool when adding a large amount of air between the two This provides two ...
Use and Care Manual - Page 7

...chill items, thaw items or hold the pan at a specific temperature. Lock all four swing locks by : Home > Options > Refrigerator...is complete, the pan will count down the time in the cycle (on the tray and ... ge.com Installation Instructions LCD Models Only ExpressThaw™ ExpressChill ™ REFRIGERATOR ...dispenser with the temperature controls. Lift the front of the refrigerator.
Use and Care Manual - Page 9

...ge....refrigerator compartment. Press and hold the ON/OFF pad for 5 minutes to enhance food preservation. The dispenser and the icemaker will rotate about 1/4 turn . Installation Instructions Troubleshooting Tips Consumer Support About the water...Dispenser Options > Reset Water...water filter. When to Replace the Filter LCD Models: A pop-up into position. Run water from the dispenser...
Use and Care Manual - Page 10

... bin (on all the way back in half and slides under itself for proper ice dispensing. This shelf can be removed and replaced or relocated just like Slide-Out Spillproof Shelves....press down on the door. Snugger Refrigerator bin Freezer tilt-out bin Refrigerator Door Bins and Freezer Door Tilt-Out Bins Bins Top Freezer Bins The larger refrigerator door bins and freezer tilt-out...
Use and Care Manual - Page 14

...time. Then push the bin back again. A newly installed refrigerator may take 12 to 24 hours to the O (off ) position. Lift the bin, then pull it firmly into the bin, dispense 3 to the l (on the bin. If the refrigerator...from an empty bucket stage, the following steps are no taller than -average water pressure, you take full advantage of ice. If ice is heavy when ...
Use and Care Manual - Page 15

...time, the dispenser will stop when the amount set amount. The spill shelf is better. To reduce water spotting, the shelf and its grille should be air in the water line system. The light also comes on and off . The alarm will continue up to choose a precise amount of water dispensed... some models) ge.com Spill Shelf To Use the Dispenser Select CUBED, CRUSHED or WATER. The last ...
Use and Care Manual - Page 16

... storage drawer. This happens occasionally when a few cubes accidentally get directed to jam. Dispenser drip area. The dispenser cradle. The door handles and trim. Dry with a clean, soft cloth. Do not use of baking soda to the storage drawer. Dry and polish with a soft cloth. Do not wipe the refrigerator with soapy water. Consumer Support...
Use and Care Manual - Page 18

... of the light shield will have to be replaced, call GE Service at the back of the light shield housing. Plug the refrigerator back in . After replacing the bulb with a bulb of...of the refrigerator compartment in on the tabs on the dispenser under the control panel. Plug the refrigerator back in . The bulb is emptied first.) On some models). COLD Refrigerator Compartment-Lower...
Use and Care Manual - Page 24

... must be disconnected. DO NOT OVERTIGHTEN THE STRAP. Bottom freezer hinge 24 Proceed to Installing the Refrigerator. 3 DISCONNECT THE WATER COUPLING (on some models) If the refrigerator has a water dispenser, there is less than 38″ wide, skip to Step 3. Installation Instructions MOVING THE REFRIGERATOR 1 LOADING THE RERIGERATOR ONTO A HAND TRUCK Leave all entrances are more...
Use and Care Manual - Page 25

... hinge straight up or by prying it off with a plastic putty knife. To disconnect, pull apart at the coupling. 6 CLOSE THE FREEZER AND REFRIGERATOR DOORS Bottom freezer hinge 5 DISCONNECT THE ELECTRICAL CONNECTORS (on some models) If the refrigerator has a water dispenser, there is a power line (harness) from the cabinet into the bottom hinge on the...
Use and Care Manual - Page 28

... 721⁄4″ (183.5 cm)* 36″ (91.4 cm) 24″ (61 cm) *721/4″ (183.5 cm) required for cabinet doors to support it on a floor strong enough to open freely. 28 Installation Instructions INSTALLING THE REFRIGERATOR REFRIGERATOR LOCATION • Do not install the refrigerator where the temperature will go below 60°F (16...
Use and Care Manual - Page 29

... dispenser operation. Then tighten one if your refrigerator does not have a water filter, we recommend installing one additional turn with a wrench. Overtightening may need to provide one. NOTES: • Before making the connection to the refrigerator, be sure the refrigerator power cord is hand tight. If using GE SmartConnect™ Refrigerator Tubing Kit, you are using the GE...
Use and Care Manual - Page 32

... to minimize the risk of electric shock, or is from the water dispenser. Using the refrigerator's water filtration cartridge in conjunction with the RO filter can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to a GE Reverse Osmosis Water System, the only approved installation is in the following lengths: 6′ (1.8 m) - All...
Use and Care Manual - Page 35

... and energy savings. This happens as ice melts from older refrigerators. s Expansion and contraction of food is open and closed to the refrigerator or freezer compartments. s ...water dispenser sections. This means that the Frost Guard™ feature is operating. ge.com HUMMM... s You may hear a high-pitched hum or pulsating sound while it is working to control refrigerator...
Use and Care Manual - Page 36

... Too frequent or too long door openings. Water supply turned off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. See About the controls. • Check ... Set the power switch to the on position. • See Installing the water line. • Wait 24 hours for the refrigerator to completely cool down . • This is normal. • Check ...
Use and Care Manual - Page 37

... pad for the refrigerator to chill. Irregular ice clumps in storage container. • Break up with plug. Water in first glass is warm Normal when refrigerator is first installed. • Wait 24 hours for 3 seconds. Water system has been drained. • Allow several hours for at a time, until clumps do not form. Water is not dispensed but icemaker is...
Use and Care Manual - Page 38

... humidity in humid weather, air carries moisture into refrigerator when doors are opened) Interior light does not work Water on kitchen floor or on bottom of freezer Hot air from bottom of refrigerator Refrigerator never shuts off but the temperatures are OK Refrigerator beeping Food isn't thawing/ chilling Actual temperature not equal to stabilize. No power...
Use and Care Manual - Page 40

...be responsible for service. During this limited five-year sealed refrigerating system warranty, GE will also provide, free of charge, a replacement water filter cartridge. s Incidental or consequential damage caused by law....and related service to replace the defective part in materials or workmanship. GE and GE PROFILE MODELS: One Year From the date of the original purchase Any part...

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