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Question posted by k4bh on April 29th, 2013

Why Are Replacement Batteries For Mx8711 14.8 Volts When Original Is 11.1 Volts?

I recently purchased a new battery for my MX8711 laptop. The vendor stated it was an exact replacement for my battery. It will not charge. I noticed it is 14.8 volts and the original is 11.1 volts. Usually using higher voltage is a way of turning electronics into ashes. After looking further into the issue I see that most of the replacement batteriies for this laptop are 14.8 volts. Is this OK? Is there something I can do to get the battery I bought to charge?

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Answer #1: Posted by k4bh on May 30th, 2013 4:14 PM

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k4bh

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I had the same experience. I do not know why replacement battery vendors think that the battery voltage is 14.8. I returned my replacement battery and got one with the correct voltage and it charged up right away. I found a vendor that sells a 9-cell (11.1 volt) 6600 mAh battery, and have ordered one of these. If your origial battery is 11.1 volts don't buy one that is anything else.

Related Gateway MX8711 Manual Pages

Reference Guide - Page 4

...presentation . . . . 46 Viewing the display on a television 47 Ordering accessories 48 Chapter 5: Managing Power 51 Monitoring the battery charge 52 Recharging the battery 52 Changing the battery 53 Replacing the battery 53 Recalibrating the battery 54 Getting the most from your battery 55 Maximizing battery performance 55 Conserving battery power 55 Using alternate power sources 56 ii

Reference Guide - Page 5

... battery 70 Storing batteries 71 Cleaning CDs or DVDs 72 Recovering your system 72 Recovering pre-installed software and drivers 73 Using Microsoft System Restore 79 Recovering your system to its factory condition . . . . . 82 Recovering your system using the Windows DVD . . . . 83 Chapter 8: Upgrading Your Notebook 85 Preventing static electricity discharge 86 Adding or replacing...

Reference Guide - Page 12

... plugged into this jack. For more information, see "Using the memory card reader" on - Important: This LED only lights up when your notebook is connected to open the LCD panel. Battery is very low. ■ LED on page 39. Headphone jack Memory card reader Battery charge indicator Power indicator LCD panel release latch 6 Plug...

Reference Guide - Page 16

... "Replacing the hard drive kit" on page 87. 10 Warning: Power is passed through this port. This docking connection is certified to unlock the battery. Provides power when the notebook is not plugged into this bay. For more information, see "Gateway contact information" on page 53. Slide to UL 1950 for use only...

Reference Guide - Page 22

... type and voltage rating as the original cord or your notebook on page 54. The battery was shipped to be damaged. If the battery life seems short even after being charged for the first time, the battery life may be much shorter than you partially charged. The replacement cord must be of the same type purchased from Gateway.

Reference Guide - Page 23

... TV jack. During an electrical storm, unplug both the power cord and the modem connection. If you have a cable modem, use a surge protector that has a modem jack. Important If the battery charge indicator does not turn on the Customer Care label. Warning High voltages can increase to levels far above normal levels and...

Reference Guide - Page 32

... status box in your display. FN, then press this box. 26 IEEE 802.11 communication devices are examples of your online User Guide. Warning: Radio frequency wireless communication...text or icon on commercial aircraft. The box shows the battery charge level, the BIOS version, and whether the optional wireless network is being used. CHAPTER 3: Setting Up and Getting Started System key ...

Reference Guide - Page 57

CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing the battery • Recalibrating the battery • Getting the most from your battery • Changing notebook power settings 51

Reference Guide - Page 58

...to appear. • Look at the battery charge status indicator. CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to AC power. While the battery recharges, the battery charge indicator turns on battery power. Recharging the battery The battery recharges while it is installed and your battery charge indicator displays what looks like an inaccurate...

Reference Guide - Page 60

... process. If your notebook unexpectedly goes into Sleep mode while you are using it starts and you may need to recalibrate your notebook over again. The battery charge indicator now displays an accurate battery charge. If recalibration is not low, you see "Gateway contact information" on the Customer Care label. Important If, after completing this...

Reference Guide - Page 71

Some hotels provide Internet connectivity only through their networks. • If your AC power adapter to recharge the battery. For information on conserving battery power, using the battery whenever possible, monitor the battery charge, and use several USB peripheral devices, take a portable USB hub to provide additional USB ports. • Take a network cable if you are prompted to...

Reference Guide - Page 77

... life of power from your notebook when running on AC power, the battery constantly charges, even though it is sold at clearance prices. If the battery is important. Charging lithium batteries correctly is running on fixed power. Avoid purchasing spare lithium-ion batteries and storing them for later use them for longer than three to four weeks, the...

Reference Guide - Page 95

... memory module out of the slot. 11 Hold the new or replacement module at a 30-degree angle and press it can only be inserted in the memory bay. 12 Replace the memory bay cover, then tighten the cover screws. 13 Insert the battery, then turn your notebook over. 14 Connect to the optional port replicator. -ORConnect...

Reference Guide - Page 96

... hard drive kit: 1 Create a Drivers and Applications Recovery disc using the Gateway Recovery Center. For more information, see "Changing the battery" on page 73. 2 Back up any PC cards. 8 Turn your original drive with a higher-capacity drive. CHAPTER 8: Upgrading Your Notebook Replacing the hard drive kit Tools You need a small Phillips screwdriver to the...

Reference Guide - Page 116

...technology only supports a maximum send and receive rate of 14,400 bps. 110 Make sure that the connectors are free... line noise it can upload (send) data is limited to fix the original line. • Try connecting with just one program. • Review the...restrict actual data transfer rates over public telephone lines to the line using your telephone service to 33.6K. When the dial tone stops...

Reference Guide - Page 123

... that the surge protector is installed correctly. For more information about using power management settings, see "Changing the battery" on . • Make sure that the AC power adapter ...surge protector, make sure that the battery is very secure, with no easy way to your AC power adapter is connected correctly to recover a forgotten password. Replace any damaged cables. Your notebook is...

Reference Guide - Page 134

... The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which may make necessary modifications to maintain uninterrupted service. Excessive ... the problem is subject to state tariffs. If this device causes harm to the telephone network, the telephone company will provide advance notice in its facilities, equipment, operations...

Reference Guide - Page 142

...slot 7 key combinations 26 keyboard buttons 24 cleaning 70 connecting 24 features 24 locating 11 troubleshooting 104 USB port 7, 8 keys application 25 arrow 25 battery status 26 brightness 27, 28 directional 25 Fn 25, 26 function 25 Hybrid Sleep... cleaning 69, 72 Media Center troubleshooting 105 memory bay 10 installing 87 purchasing 48 removing 87 replacing 87 troubleshooting 107 memory card reader

Reference Guide - Page 144

... projector adding 44 color quality 45 port 9 138 screen resolution 45 using 26 R radio approval authorities 63 radio frequency wireless connections 63 RAM See memory rebooting notebook 22 recalibrating battery 54 recharging battery 52 recovering drivers 73 software 73 system 72, 83 replacing See installing resetting notebook 22 restarting notebook 22 right-clicking 30...

Reference Guide - Page 145

... programs 30 startup password 64 static electricity 86 status indicators battery charge 6, 52 Caps Lock 23 drive activity 24 hard drive 24 location 11 numeric keypad 24 Pad Lock 24 power 6 toggle on or... 47 touchpad buttons 28, 29 clicking 30 double-clicking 30 dragging screen objects 30 locating 11 moving pointer 29 moving screen objects 30 opening files, folders, and programs 30 opening shortcut...