Gateway GT5465E Support Question
Gateway GT5465E Support Question
Find answers below for this question about Gateway GT5465E.Need a Gateway GT5465E manual? We have 4 online manuals for this item!
Question posted by winkler1027 on August 25th, 2011
My Gateway Desktop Just Recently Stopped Liking Cd Drives. Help.
Gateway GT5465E bought 2007 October, has Windows Vista Home Premium ver 6.0 (build 6002 service pack 2)Control Panel > Device Manager has listed 3 CD drives (installed in order) as:TSSTcorp CD/DVDW TS-H625D ATA Device_NEC DVD_RW ND-3500AG ATA DeviceSlimtype DVD A DS8A5S USB DeviceFor all 3 drives, the Properties window (obtained by right-clicking the Device Manager device) showed the following problem:"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"The TSST device was original equipment, and worked just fine until recently.The _NEC device replaced TSST 2011Aug but didn't work either.Bought Slimtype device 2011Aug24 so I could read CDs with my netbook, but it didn't work on the Gateway! Worked just fine on netbook, and Gateway USBs read Thumb Drives just fine, so USBs are OK.Why can't my Gateway desktop use CD drives?
Current Answers
Related Gateway GT5465E Manual Pages
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 3
...2 Using the Gateway Web site 2 Using Help and Support 3
Searching for a topic 3 Getting help for Windows Media Center 3 Using online help 4 Microsoft Certificate of Authenticity 4
Chapter 2: Using Windows Vista 5
Using the Windows desktop 6 Using the Start menu 7 Adding icons to the desktop 8 Identifying window items 8
Working with files and folders 9 Viewing drives 9 Creating folders...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 14
... the icon for a word or phrase in the Search Help box, then press ENTER. When you search for a drive, folder, file, or program, a window opens on the desktop. Search box
Title bar Menu bar
Close Maximize Minimize
Every program window looks a little different because each has its own menus, icons, and controls. Type window in the current...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 16
.... CHAPTER 2: Using Windows Vista
Creating folders
Folders are called copying, cutting, and pasting.
Folders Files
To create a folder: Shortcut
File ÖNew ÖFolder Ötype name
1 Click (Start), then click Computer on the pop-up
menu opens on the desktop.
3 Click Copy on the Start menu. 2 Double-click the drive where you want...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 18
... more information about emptying the Recycle Bin, click Start, then click Help and Support. Type searching in the top right of the window.
• If you type all of the name, Search will list all files in the list. to search on the desktop. Windows permanently deletes all of that you typed.
12
3 Open a file, folder...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 37
... a file on the diskette, click (Start), then click Computer. DVD/CD-RW
Installing programs, playing audio CDs, accessing data, creating CDs, and playing DVDs.
CD-RW
Installing programs, playing audio CDs, accessing data, and creating CDs.
Identifying drive types
Your Gateway computer may look different.)
Drive activity light Diskette slot
Eject button
To use your optical...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 47
... DVD into your computer has Windows Vista Home Premium or Windows Vista Ultimate Edition, you can create video DVDs using Windows DVD Maker
If your recordable optical disc drive. 2 Click (Start), All Programs, then click Windows DVD Maker.
www.gateway.com
Creating a video DVD
Creating a video DVD using Windows DVD Maker. The Windows DVD Maker
introduction window opens.
3 Click Choose Photos...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 50
... Center, the Welcome screen opens.
2 For the easiest setup, click Express setup, then click OK. CHAPTER 4: Using Drives and Media Files
Using Windows Media Center
If your computer has Windows Vista Home Premium or Windows Vista Ultimate Edition, you are using a mouse to music, and view photos. Media Center is a simplified, streamlined interface that is an optional accessory...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 56
...like a large telephone jack connector, but with your
computer is not listed, you have determined the type of a router. A router lets you need to the copper pins in your Ethernet cards for your network as well.
50 The Ethernet device installed in a different order...cable. The Device Manager window opens. 4 Click the plus (+) in two different types; To order wired or ...gateway.com.
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 59
....gateway.com
Determining if a wireless Ethernet device is already installed on your computer To determine if an Ethernet card is already installed on your wireless cards for instructions on installing the cards and any required drivers. Check your network. Each computer name must give each computer on the network:
1 Click (Start), then click Control Panel. The Device Manager window opens...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 62
... • Contact your Internet service provider
Adding a printer to your network
Instead of plugging a printer into your computer, you are unable to connect to the Internet:
1 Click (Start), Control Panel, Network and Internet, then click the Network and
Sharing Center.
2 Choose Diagnose and Repair on the left of the window.
To add a printer to...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 64
...drives and printers on each network computer are listed.
58 Type workgroups in the Search Help box, then press ENTER. All shared drives and folders are shared, you can:
• View shared drives and folders • Map a network drive...(or drive) to uncheck the box. 4 Click Apply, then click OK. The Control Panel window opens. 2 Under Hardware and Sound, click Printer The Printers window opens....
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 65
... drive that shipped with your desktop.
3 Click X to , then click Paste. To map a network drive:
1 Locate the drive or folder by completing the steps in "Viewing shared drives and folders"
on computer 1. To print files across the network
Important
Before you want to the computer.
You can obtain the printer driver and installation instructions from the CD...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 80
...
background images. Help
For more are applied. CHAPTER 7: Customizing Windows
2 Click the Picture Location list, then click the location where you want to use for the background, then click OK. Selecting a screen saver
Caution
If you are away from the Internet and as commercial products. To select a screen saver:
1 Click (Start), Control Panel, Appearance and...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 83
... installed, click (Start), Control Panel, Appearance and
Personalization, Personalization, then click Display Settings.
You may not represent the screens on your computer. Tip
To help identify your Reference Guide.
3 Plug the projector's or monitor's power cord into the secondary monitor port on your computer's video card supports additional monitors (it on. 4 Turn on the desktop...
8511856 - Gateway User Guide (for desktop computers with Windows Vista) - Page 87
... saving options such as when the monitor or hard drive is automatically turned off the current user, then opens...Control Panel, Hardware and Sound, then under Power Options, click
Change power-saving settings. Type power scheme or power management in your current account. 2 Click (Start), click the arrow next to run.
• Log Off logs off . The Select a power plan dialog box opens.
81 Help...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case) - Page 5
www.gateway.com
Moving with Windows Easy Transfer 65 Moving files and settings manually 66
Chapter 6: Troubleshooting 69
Safety guidelines 70 First steps 70 Troubleshooting 71
Add-in cards 71 Audio 71 CD or DVD drives 71 Diskette drive 73 DVD drives 74 Ethernet 74 File management 75 Hard drive 76 Internet 77 Keyboard 78 Media Center 79 Memory...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case) - Page 51
... heat sink and processor:
1 Remove the side panel by following the instructions in
"Replacing the side panel" on page 34.
13 Reconnect all external cables and the power cord.
14 Turn on your computer.
15 If you are using the new hard drive as your primary
drive, install Windows using the operating system DVD that came...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case) - Page 71
... uses Windows XP or Windows Vista.
Help
For more information about transferring files, click Start, then click Help and Support. www.gateway.com
Moving from your old computer
Moving with Windows Easy ...new
computer, install those programs on the new computer before running Windows Easy Transfer. Type transferring files in the Search Help box, then press ENTER.
65 Windows Easy Transfer...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case) - Page 72
... documents folder:
1 In Windows Vista, click (Start), then click
Documents. CHAPTER 5: Maintaining Your Computer
Moving files and settings manually
You can often identify different data file types by copying them to a network location or to removable media, such as a writable disc, an external hard drive, a network location, or a flash drive. Finding your documents
Many...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case) - Page 108
... the progress of valid boot devices appears.
3 Press the arrow keys to select the drive containing the
Windows DVD, then press ENTER and follow these recommendations before contacting Gateway Customer Care:
102 For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. The Factory image recovery
window opens, which shows you have...
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