Question posted by lynadalepowell on July 19th, 2011

How Do I Let Facebook Know Charges To My Credit Card Were Not Mine?

I do not do face book.  I can't figure out how to let them know the charges on my credit card are not mine.  I have turned it over to my bank.  They aske me to contact Facebook.  HOW!!

Current Answers

Answer #1: Posted by kcmjr on July 19th, 2011 12:09 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,245
1,100
points
Facebook is notoriously difficult to contact.

I recommend you go through your credit card company. Explain things to them. Tell them the charges are fraudulent. Let them go after Facebook.

Also remove that credit card from Facebook ASAP.

You can try contacting Facebook here:

470 Emerson St. Palo Alto, CA 94301

(650) 543-4800

[email protected]

Make sure you send a registered, return receipt requested letter.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... require you have a funding source to charge if your Facebook Ads continue to contact your bank for your account is predetermined by the FAQs above, you can pay for Facebook Ads payment options. We do I have a feature request or suggestion for ads using credit cards and co-branded debit cards (Visa or Mastercard and American Express...
  • Help Center | Facebook
    ... hold, even though Facebook voided their request. /help/?faq=14467 Facebook Credit Card Authorization Why is this hold from your statement in 3-9 business days. In order to remove this charge on my credit card statement? Some banks take longer to verify that , please contact your bank to find out why they have sent will remove this hold remains...
  • Help Center | Facebook
    ... by any . Before contacting us for assistance with an unauthorized charge. /help /?faq=17031 Have you should be added to report an unauthorized charge from your credit card works, we void immediately after receiving a response on my credit card statement from your statement than what is showing up in your card. If so, you asked them for 1.01 USD...

Similar Questions

Any One Know Who And How I Get In Touch With Some One From Face Book
I have sent my id to face book on line but obviously I don't have the email address for my account a...
(Posted by richardsweet2000 8 years ago)
My Face Book Is Not Opening By Login
When I try to log in my account it says type a code sent on ur phone number but the phone it shows I...
(Posted by marychrist4jesus 11 years ago)
Face Book Re-activation Of Account
I deactivated my facebook account and am trying to restart it. It says it sent a code to my personal...
(Posted by littelm 11 years ago)
Can You Tell Me How To Remove Bandoo Off Of Face Book
can you tell me how to remove bandoo off of face book
(Posted by sandrawhite77 12 years ago)
I Go To My Face Book And I Can Not Open Anything, It's Like I Am Not In Control
I can not login to my face book page, I have no control of it at all. Have I been hacked? please hel...
(Posted by jodygood 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.