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Epson WorkForce WF-3640 Support Question

Epson WorkForce WF-3640 Support Question

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Question posted by gerrynelson10 on February 9th, 2015

It Will Not Copy It Tells Me Paper Source Is Invalid???

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Requests for more information

Request from trkemp12 on June 2nd, 2017 1:17 PM
I am trying to copy documents form the top loading tray but it keeps saying the source is invalid...i've cahnged all settings to waht everyone suggested but still ntohin!

Current Answers

Answer #1: Posted by rasommer2002 on February 28th, 2015 4:26 PM
This answer was accepted by the poster of the original question.
rasommer2002

Member since:
February 28th, 2015

Points: 3,300
3,300
points
This "pesky" problem is NOT explained in the manual. However, the problem seems to be occurring if you have inadvertently switched to the "borderless" setting in your print setup. If you switch it back to the "with border" setting, the problem goes away and you can copy at will.

Don't ask me how long it took me to figure this out -- LOL

Answer #2: Posted by hatspoppy on August 9th, 2015 5:57 AM
hatspoppy

Member since:
August 9th, 2015

Points: 400
500
points
Check settings to make sure that you don't have 'letter' size AND 'borderless' selected. Turn borderless off and it will work fine. Do this thru the LCD screen only, because it won't show in printer properties.

Answer #3: Posted by stephenallgar on October 6th, 2016 3:39 PM
stephenallgar

Member since:
October 6th, 2016

Points: 160
260
points
Set paper settings to WITH BORDER not borderless as factory settings..

No clue as to why Epson set up this way as most copies/scans are A4 to A4 plain paper..Online manual no help at all ..

Answer #4: Posted by iangreen70361 on May 9th, 2016 11:37 PM
iangreen70361

Member since:
May 9th, 2016

Points: 40
140
points
The method used by 'rasommer2002' also works with EPSON WF-2630 All-In-One Printer.

Answer #5: Posted by richardbird on March 7th, 2016 6:43 AM
richardbird

Member since:
March 7th, 2016

Points: 30
120
points
rasommer202 - Brilliant, and it works with the WF-7610 too. Not in the Epson manual or the control panel instructions. Top marks to you, zero to Epson.

Answer #6: Posted by grsriding on November 20th, 2016 10:42 AM
grsriding

Member since:
November 20th, 2016

Points: 20
120
points
For me, I did not have the paper cassette pushed in all the way and the paper holder-inner gray thing pressed up against the paper. When the paper cassette makes a nice click when you push it in, it activates the correct settings configuration.

Answer #7: Posted by hzplj9 on February 9th, 2015 1:45 PM
hzplj9

Member since:
June 25th, 2012

Points: 4,873,510
-110
points
You need to specify the paper size when copying. This link wil tell you how. It is in the user guide.

https://files.support.epson.com/docid/cpd3/cpd39368/index.html

This is the primary link

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Overview&oid=232592

Related Epson WorkForce WF-3640 Manual Pages

User Manual - Page 4

... 75 Selecting the Default Paper Source Settings 75 Paper Source Options...76 Selecting Universal Print Settings 77 Universal Print Settings Options 78 Placing Originals on the Product ...80 Placing Originals on the Scanner Glass 80 Placing Originals in the Rear Feed Slot 66 Paper Loading Capacity ...69 Available Epson Papers ...70 Borderless Paper Type Compatibility 72 Selecting...
User Manual - Page 5

...96 Custom Color Correction Options - Windows 104 Printing Your Document or Photo - OS X 110 Paper Source Options - OS X 115 Selecting Print Layout Options - OS X 118 5 Windows 98 Image... Settings - OS X 115 Selecting Double-sided Printing Settings - Copying ...85 Copying Documents or Photos...85 Paper Size Settings - Windows 92 Print Quality Options - Windows 100 Header...
User Manual - Page 73

You see a screen like this screen: 3. Select Setup. Select the paper source you want to change the default paper size and paper type for Each Source - Press the home button, if necessary. 2. You see this : 73 Selecting the Paper Settings for each paper cassette using the control panel on the product. 1. Select Paper Setup. 4. Control Panel You can change (WF-3640).
User Manual - Page 74

... you loaded. 7. Glossy or Premium Photo Paper Glossy Glossy or Photo Paper Glossy Prem. Select Paper Size. 6. Select another paper source to change or press the Paper Type Settings Parent topic: Loading Paper home button to return to the Home screen. 5. Paper Type Settings For this paper Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel...
User Manual - Page 75

... access these settings, contact your administrator for Each Source - Press the home button, if necessary. 2. Control Panel Selecting Default Paper Settings - Selecting the Default Paper Source Settings Selecting Universal Print Settings Parent topic: Loading Paper Selecting the Default Paper Source Settings You can adjust default paper settings as an administrator that apply to all...
User Manual - Page 76

... Paper Source Options Parent topic: Selecting Default Paper Settings - 3. When you are finished, press the home button to return to use for all print jobs. 76 Enter the administrator password, if necessary. 4. You see a screen like this: 6. Select Paper Source Settings. Administrator Paper Source Options Select the paper source options you want to use . 7. Select the paper source...
User Manual - Page 77

... Notice Available settings Description On Off Copy Fax Other Paper Size Notice Paper Type Notice If Letter or A4-size paper is selected for printing and the selected paper size is not loaded, the product attempts to feed from the paper source containing paper that matches your administrator for each paper source and the copy/print settings in each mode do...
User Manual - Page 87

... Available settings With Border Borderless 2-up 4-up ID Card Document Size Zoom Paper Source Various sizes Custom Size Actual Size Auto Fit Page Letter->4x6in and other copying settings. Copies both sides of an ID card onto one side of a sheet of paper Select the document size of these options, select Settings and change the...
User Manual - Page 88

... Time Off On Off On Standard Long Longer Description Uses the duplexer and ADF to print multiple copies of the paper when you select 1>2-Sided or 2>1-Sided, select Advanced and select the binding edge for 2-sided copies, if smudges or marks appear on the front of a multi-page document both in order and...
User Manual - Page 90

..., but you will not be able to use the Borderless setting, and the quality setting will be Standard. 90 For the Paper Source setting, select where you loaded the paper you want to view your product name as the Document Size setting. Note: You may also need to select Properties or Preferences to...
User Manual - Page 91

...Grayscale setting. 11. Check the paper type settings list for details. 7. To print multiple copies and arrange their print order, select the Copies options. 14. Check the borderless paper compatibility list for details. 9. .... To save your job before printing, select Print Preview. 15. Paper Source Options - You can be modified and combined with Windows 91 Windows Print Quality Options -...
User Manual - Page 92

... text and image printing. 92 Windows You can select any of the available options in cassette 2 as the paper source. Rear Paper Feed Slot Selects the paper in that source. WF-3640 Auto Select Automatically selects the paper source based on the paper type and border setting you have chosen. Windows Selecting Double-sided Printing Settings - Draft For draft printing...
User Manual - Page 105

... Standard Resolution Reduces the resolution of print data to perform ICM color matching. Click OK to save your application. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your settings. Print as this one: 105 Skip Blank Page Ensures that contain...
User Manual - Page 112

Select Print Settings from . 112 You see these settings: 9. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select the Paper Source you wish to print from the pop-up menu. 7.
User Manual - Page 113

... - Select the Print Quality setting you loaded as the paper source. OS X Print Quality Options - WF-3640 Auto Select Automatically selects the paper source based on the paper loaded in the rear feed slot as the paper source. 113 Rear Paper Feed Slot Selects the paper in that source. Check the paper type settings list for details. 11. OS X Print Options - Cassette 2 Selects...
User Manual - Page 114

... Some options may be unavailable, depending on other settings you selected a borderless paper size setting, this option adjusts the image expansion settings to customize your printed photo. Some settings... If you have chosen. Grayscale Prints text and graphics in the rear feed slot as the paper source. OS X 114 Draft For draft printing on your print. Fine For text and graphics with...
User Manual - Page 178

... are printed correctly on the selected paper (depending on a memory device and select settings for incoming faxes. Select Yes and Print to fit on memory, this option, you create a folder for saving faxes on the size of the incoming fax). Saves incoming faxes in the selected paper source. To enable this option may not...
User Manual - Page 229

... automatic adjustments; All Image On - Device Mode Select the Print Settings you may be visible in photos Note: Fix Photo uses a sophisticated face recognition technology to work, both eyes and the nose must be available, depending on the file format. Print settings Paper Source Available options Various paper size and type settings Description Indicates...
User Manual - Page 265

... Print Quality 265 Select Maintenance. Select Setup. 4. Check the back of plain paper in the product. 2. You see if it is clean. 9. Press the Color button. 8. Press the home button, if necessary. 3. Load a few sheets of the ejected paper to see this screen: 5. 1. Select the paper source if necessary. 7. Repeat as necessary until the...
User Manual - Page 337

...space in front of the product for the paper to be fully ejected. • Avoid locations ... orientation may prevent the product from potential sources of the connectors. • Allow space...or use aerosol products that the print head is copying, printing, scanning, or performing any other functions....product and refer servicing to a computer or other device with wet hands. • Do not use the...

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