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Question posted by joanaganns on June 16th, 2014

Message'paper Jam' Inside The Product. There Is No Visible Paper. What Can I Do?

what can I do. Ther off/on button continually flashes.

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Answer #1: Posted by online24h on June 16th, 2014 5:01 AM

online24h

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Please do this : 1. Remove the power cable from printer. Remove the USB cable that connects printer to computer (remove it from printer as well as computer's usb port) 2. Press the printer power button and keep pressed for 3 minutes then release 3. Now plug in the power cable and usb cable (connect printer to computer) and power on the printer. Now see if its working fine. If not then this problem can happen because of following reasons : 1. There is some piece of paper / paper clip / sticker stuck inside printer and you are not able to access it. In this case you need to turn off printer, then turn it upside down and shake it few times. If still not working then you need to open it up as much you can to see if something is stuck 2. The electric sensor which receives signal from the mechanical paper sensor to detect jam has issues. Either there is dust on it or its gone bad and needs replacement. You should first open up the printer and blow air in it (using compressed air can) to remove all dust. If it doesnt work then this repair will cost you much more than buying a new Printer. If its in warranty certainly call Epson. As your printer is only 6 months old, dont take it to local repair store as that will void its warranty. Epson should happily replace it for you as it should have 1 year warranty on it. Source
http://www.justanswer.com/printers/2iu75-epson-workforce-600-giving-error-says.html

Hope this will be helpful "PLEASE ACCEPT"

Related Epson WorkForce WF-2540 Manual Pages

Quick Guide - Page 14

....6/10.7, see "Scanning With Mac OS X 10.6/10.7" on your product is connected by a USB cable, or select the name of the following : ■ If you're scanning to a USB storage device, select your scan settings, then press the B&W or Color x Start button to begin scanning. ■ If you're scanning to the...

Quick Guide - Page 22

Load more paper and press the B&W or Color x Start button to select Receive, press OK, then press the B&W or Color x Start button. 3. Press u or d to continue. Press the B&W or Color x Start button to select On,...Note: To change the number of paper during printing, you see page 19. If you run out of rings before the product answers, see an error message. After all the pages are received...

Quick Guide - Page 23

...clean the print head nozzles, check ink levels, and replace ink cartridges. or A4-size paper in this chapter to clean the print head (see the online User's Guide. Press OK ...pattern is clean. Maintaining Your Product 23 Press u or d to select Nozzle Check, then press the B&W or Color x Start button. 5. Checking the Print Head Nozzles If your product looking like new, don't ...

Quick Guide - Page 24

..., then press the B&W or Color x Start button to select Head Cleaning, press OK, then press OK again. If that the print head is expended, you see a message on your product often, it when a cartridge is expended. Press u or d to maintain good print quality. When it to continue printing. 24 Cleaning the Print Head Checking...

Quick Guide - Page 31

... Automatic Document Feeder (ADF), make sure the paper is not bent, folded, or curled. If paper has jammed: 1. ADF cover paper feeder Caution: Do not try to separate the sheets a little. Paper Feeding Problems ■ If paper doesn't feed, remove it from the sheet feeder. Carefully remove any paper trapped inside the product. 3. Printing and Copying Problems 31 Don...

Quick Guide - Page 32

... select Fax Speed, and select Medium or Slow. ■ If the product is connected to its original position and close the ADF cover). Raise the ADF input tray and carefully remove the jammed paper. 4. Lift the paper feeder and remove all of the paper inside, including any torn pieces. Faxing Problems ■ Make sure the recipient...

Quick Guide - Page 38

...Product: Model: Marketing Name: Epson Multifunction printer C471A WF-2540 FCC Compliance Statement For United States Users This equipment complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device...: RJ11C. Records maintained continue to reflect the equipment being produced can be expected to be compliant with this product is provided with the standards...

User Guide - Page 3

Contents WF-2540 User's Guide...13 Product Basics ...14 Setting Up the Control Panel ...14 Control Panel Buttons and Lights 14 Changing LCD Screen Language 15 Turning Off Control Panel Sounds 16 Product Parts Locations ...17 Product Parts - Windows 24 Changing the Sleep Timer Setting - Back...22 Scanning, Copying, and Faxing from the Control Panel 22 The...

User Guide - Page 8

... Panel 214 Aligning the Print Head Using a Computer Utility 216 Cleaning the Paper Path ...217 Cleaning and Transporting Your Product 219 Cleaning Your Product ...219 Transporting Your Product ...221 Solving Problems ...223 Checking for Software Updates...223 Product Status Messages ...224 Running a Product Check ...225 Resetting Control Panel Defaults ...226 Solving Setup Problems ...227 Noise...

User Guide - Page 9

Printing a Network Status Sheet 233 Solving Copying Problems ...233 Product Makes Noise, But Nothing Copies 233 Product Makes Noise When It Sits for a While 234 Solving Paper Problems...234 Paper Feeding Problems...234 Paper Jam Problems ...235 Document Jams in the Automatic Document Feeder 237 Paper Ejection Problems ...241 Solving Problems Printing from a Computer 241 Nothing Prints ...242 ...

User Guide - Page 17

... identify the parts on your product. 3. Parent topic: Setting Up the Control Panel Product Parts Locations See these sections to select Sound and press the OK button. 4. Back Parent topic: Product Basics 17 Top and Front Product Parts - Inside Product Parts - Product Parts - Press the up or down arrow buttons to exit. Press the Menu button to select the Off...

User Guide - Page 79

...and select the Fix Red-Eye setting to work, both eyes and the nose must be visible in your product. 1. You can customize the conversion method and filter settings on the selected color mode,...to optimize photos that apply to all the print jobs you can manage color using only your product and paper to reduce or remove redeye in photos. For this to reduce or remove red-eye in ...

User Guide - Page 191

... prevent the print head nozzles from drying out. Turn on your product. • If an ink cartridge is expended, you see a message on the LCD screen. You must install new cartridges immediately after... before you see a message on the LCD screen, press the Menu button, press the up or down arrow buttons to select Maintenance, press the up or down arrow buttons to select Ink Cartridge Replacement...

User Guide - Page 199

...your product. 3. Epson Status Monitor 3 displays a print message. 9. Load plain paper or...paper or on an envelope. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Click OK. 8. Print your print job. Parent topic: Printing With Black Ink and Expended Color Cartridges Related tasks Selecting Basic Print Settings - Windows Cancelling Printing Using a Product Button...

User Guide - Page 200

Load plain paper or an envelope in your print job. If an error message is displayed, click the OK button. Select Print & Fax or Print & Scan, select your product. 10. Select On as the Permit temporary black printing setting. 7. Access the print settings in your product, and select Options & Supplies. 5. 2. In the Apple menu or the...

User Guide - Page 219

... a soft, lint-free cloth (microfiber is recommended), moistened with any connected cables. 4. Caution: Do not use oil or other lubricants inside the product or let water get inside it . Remove all the paper. 5. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with a little glass cleaner...

User Guide - Page 224

... support. (To continue printing, press one of the Start buttons.) A printer's ink pad is at the end of its service life. Cannot recognize USB Make sure the USB device has been inserted correctly. device. Parent topic: Solving Problems 224 LCD screen message Condition/solution Paper jam Paper is at The ink pad is jammed in the product, then turn off...

User Guide - Page 237

Lower the scanner unit. 6. Remove any buttons on the LCD screen to resume printing. 7. Parent topic: Solving Paper Problems Related references Document Jams in the Automatic Document Feeder Related topics Loading Paper Document Jams in the Automatic Document Feeder If you load new paper. Remove your hands are inside the product. 5. Follow the steps on the control panel while...

User Guide - Page 238

1 ADF cover 2 Paper feeder Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF. 4. Leave the ADF cover open, then lift the paper feeder. 238

User Guide - Page 241

... topic: Solving Paper Problems Related references Paper Jam Problems Document Jams in Windows Taskbar Error After Cartridge Replacement Printing is wrinkled when it ejects, it may have set the wrong paper size. Nothing Prints Product Icon Does Not Appear in the Automatic Document Feeder Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading...