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Question posted by juanibarra on March 7th, 2023

Err3

Printer Tm-l500a Err3, What Can I Do For Fix It .

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Answer #1: Posted by SonuKumar on March 7th, 2023 7:18 PM

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SonuKumar

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The "Err3" error code on the Epson TM-L500A thermal label printer typically indicates a communication error between the printer and the computer or other device it is connected to. Here are a few things you can try to resolve the issue:

Check the printer connections: Make sure the printer is properly connected to the computer or device it is supposed to be communicating with. Check the cables and connections to ensure they are secure and not damaged.
Restart the printer: Turn the printer off, wait a few seconds, and then turn it back on. This can sometimes resolve communication errors.
Restart the computer or device: If the issue persists, try restarting the computer or device that the printer is connected to.
Update printer drivers: Make sure you have the latest printer drivers installed for the Epson TM-L500A. Visit the Epson website to download and install the latest drivers.
Check for software conflicts: Make sure there are no software conflicts or compatibility issues between the printer and other software on the computer or device.

If none of these steps resolve the issue, there may be a hardware problem with the printer or its connection. In this case, it may be necessary to contact Epson support or a qualified technician for further assistance.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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Related Epson TM-L500A Manual Pages

Start Here - Page 6

...assumed for damages resulting from your printer model. All rights reserved. 6 TM-L500A Ticket User's Manual English English ...loading cover 7. Head plate 11. EPSON is a registered trademark or trademark of this product is assumed with ...third parties as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to maintain ...

Start Here - Page 7

... of the printer. Note: Notes have important information and useful tips on a firm, stable, horizontal surface. English Purpose of This Manual This manual provides information describing basic operations to operators of the TM-L500A Ticket to use the specified AC adapter [Epson PS-180 (Model: M159B/159D)] only. Immediately unplug the equipment and contact...

Start Here - Page 8

... printer part names. 8 TM-L500A Ticket User's Manual Take care not to the following items are included. Setting the paper width (See "Setting the Paper Width" on the manual cutter. Equipment ...printer for loading paper, turning on/off the power switch, removing jammed paper, and so on page 11.) Unpacking Check whether the following web site: http://download.epson-biz.com/?service=pos...

Start Here - Page 9

...pulling it once you start using the printer. Paper LED On when paper is operating normally. Unload ( ↑ ) button Holding down this button for the TM-L500A Ticket. Do not change the paper...illustration D. Remove the screw fixing the paper guide installed in groove b in an error status. English Control Panel See illustration B. (Power) LED On when the printer is offline: during test ...

Start Here - Page 10

... with the hole along the groove. 3. Fix the paper guide with the screw. Turn on the printer before installing the printer driver. Remove the paper guide installed in illustration D so that the projections of the paper under the rollers. (See illustration H) 4. Close the paper loading cover. 10 TM-L500A Ticket User's Manual Install the removed...

Start Here - Page 11

... path, the Head plate and the Thermal Head After the printer is used for the BP tray-equipped model) 4. Be careful not to turn on the head...printer case with test printing. If the printer performs pattern printing following the steps below, the printer is correctly inserted and all the covers are closed. 2. CAUTION: Never clean the product with an alcohol solvent (ethanol or IPA) TM-L500A...

Start Here - Page 12

...cut any distorted, crumpled, or torn parts of the paper. 4. Turn on page 10.) 12 TM-L500A Ticket User's Manual In such case, see "Cleaning the Paper path, the Head plate and the... (See "Loading Paper" on the printer. 8. Printout is still flashing, the printer may be degraded. Close the platen frame, the platen cover (or BP tray for the BP tray-equipped model) and the Paper loading cover....

Users Manual - Page 6

...or problems arising from your printer model. Paper guide 2. ... aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related...TM-L500A User's Manual Power supply connector 4. Serial interface connector (9-Pin D-Sub) 7. disaster prevention devices; Because this product's suitability after a full evaluation. No patent liability is a registered...

Users Manual - Page 7

... in an accessible location. CAUTION: Do not connect cables in ways other liquid spills into the equipment. TM-L500A User's Manual 7 Read this section carefully and store it falls. CAUTION: Cautions must be dangerous. Continued use of the printer. Penetration by their level of importance, as defined below. Doing so may lead to fire...

Users Manual - Page 8

... are not caught in the printer. ❏ Do not open . Setting the paper width (See "Setting the Paper Width" on page 10.) 5. Equipment may be downloaded from the ... page 14.) Unpacking Check whether the following web site: http://download.epson-biz.com/?service=pos 8 TM-L500A User's Manual To ensure safety, unplug this manual) Downloading Drivers, Utilities, and Manuals Drivers...

Users Manual - Page 9

... this manual may be different from yours, depending on . Off when the printer is offline: during test printing, in the menu mode, or in equipment and appearance, depending on the combinations of the LCD is online. TM-L500A User's Manual 9 LCD-equipped model Control panel Cover open lever Paper loading cover LCD Platen cover Manual...

Users Manual - Page 10

... Error LED On when the paper loading cover or the platen frame is out. Note: Be sure to the printer. Flashes when the printer is connected to turn the printer on and off . 10 TM-L500A User's Manual For the Auto Cut Switch model, the paper LED flashes when the ACS is ready. For the...

Users Manual - Page 11

... cover by pulling up . (See illustration E) TM-L500A User's Manual 11 Turn on the LCD. 4. Remove the screw fixing the paper guide installed in groove b in an error status. To make a setting, and press the Menu (OK) button. 5. English Setting Menu on the LCD If your printer is equipped with an LCD, you can use...

Users Manual - Page 12

...same steps as "Setting the Paper Width to 82.5 mm." 2. Connect the power cable to the printer. Connect each interface cable to the power supply connector. 3. Insert the power cable plug into a socket... using the USB interface, install the cable hook and fix the USB cable to use a null modem cable. Do not turn on page 11. 12 TM-L500A User's Manual When using the USB interface, be damaged...

Users Manual - Page 13

... a printing job has been completed. 2. When the ACS detects lifted paper, the printer cuts the paper and becomes ready for the next job. TM-L500A User's Manual 13 Cutting the paper The Auto Cut Switch model 1. Note: For the BP tray-equipped model, up the paper to the position of fanfold paper can be...

Users Manual - Page 14

...TM-L500A User's Manual URL: http://www.kicteam.com/ Model: KCTP2639 (For Baggage Tag) KCTP2638 (For Boarding Pass) 2. Insert cleaning card into printer until the card is operating normally. 1. If the printer performs pattern printing following the steps below, the printer... "*** completed***" is used for the BP tray-equipped model) 4. Clean the head plate and the thermal head with...

Users Manual - Page 15

... platen frame. (See illustration K) 3. Repeat if necessary. The printer requires servicing. Paper jam occurs (only the BP tray-equipped model) CAUTION: Do not touch the thermal head, because it ... occurs. ❏ Turn the printer off, and after printing. In such case, see "Cleaning the Paper path, the Head plate, and the Thermal Head" on page 12.) TM-L500A User's Manual 15 Load the ...

Technical Reference Guide: RFID - Page 5

... control equipment, or medical equipment related to injure your fingers on the manual cutter:  When you remove printed paper.  When you can result in injury from the autocutter fixed blade.  To ensure safety, unplug this product. Use of this product before leaving it falls.  Do not use the TM-L500A RFID...

Technical Reference Guide: RFID - Page 11

... code and two-dimensional symbol printing is a high-speed compact printer suited for flexible installation locations • High-speed autocutter • An optional paper supply device Software • Command protocol based on the countries/areas where you can use the TM-L500A RFID, see the information sheet included with IATA Resolution 1740C 1 Use...

Technical Reference Guide: RFID - Page 51

...pos/ 51 Software and Manuals 3 The following software and manuals are provided for Automated Ticket and Boarding Pass equipment (ATB), Parametric Tables (PECTAB), Self Service and Baggage Tag Printers...the printer and gives information useful for printer application development. Software Manual TM-L500A Utility: Use for various settings.  TM-L500A Utility User's Manual EPSON TM ...