Epson TM950 Support Question
Epson TM950 Support Question
Find answers below for this question about Epson TM950 - B/W Dot-matrix Printer.Need a Epson TM950 manual? We have 1 online manual for this item!
Question posted by jwagner9209 on March 6th, 2012
What Is The Price?
What is the price of the TM 950 printer?
Current Answers
Related Epson TM950 Manual Pages
Troubleshooting Guide - Page 1
...please contact PC-PoS before the unit is wrong with doing this then either contact your printer. Please use the following flowcharts discuss changing the Dip switch settings so that they are intended ...as this matter then please contact PC-PoS.
TM-U950 Troubleshooting Guide. PC-PoS technical staff as a basic fault-finding guide only and we ...
Troubleshooting Guide - Page 3
... supply OK? Yes
PSU
OK? END
No
PSU
Yes
OK? Yes
Connect power supply cable properly.
Re-test the Power Supply on another known working printer and test it been
tested on another unit before proceeding. If you had to cable or connector. Beyond Local Repair. No
Check Fuse in mains...
Troubleshooting Guide - Page 4
...
END END
No
OK?
Beyond Local Repair. Yes No
END
Is the cover
No
closed correctly? Yes
Close the cover correctly. Part 2. Start
Turn the printer off for 30 seconds and then turn back
on again. Return unit to feed the paper properly.
Troubleshooting Guide - Page 5
Yes No
END
Is the cover
No
closed correctly? Yes
Close the cover correctly. Beyond Local Repair.
Return unit to open the cover
and then closing it again fully.
OK?
Part 3.
Yes
END END
No
OK?
The best way to do this is to PC-PoS. Start
Turn the printer off for 30 seconds and then turn back
on again. SLIP LED lit or flashing.
Troubleshooting Guide - Page 6
... PC-PoS. The easiest way to do this document for at least 30 seconds. Part 4.
Yes
END
Turn the printer power off for the appropriate settings)
No OK? No
Return unit to the proper setting for the print head temperature to... of this is Lit or Flashing. Beyond Local Repair.
Hook up
correctly?
Yes
Reset the printer by
No
DIP switch? No
OK?
Error LED is to the...
Troubleshooting Guide - Page 7
...
No OK? Re-load
paper when finished and re-test. The best way to do this is to take out ALL paper rolls from the printer and then clean the inside to PC-PoS. Beyond Local Repair. Part 5.
Yes
END Paper is removed.
Start
Is paper jammed
in the paper inlet...
Troubleshooting Guide - Page 8
... printing.
To initiate the self-test for the RECEIPT part of paper into the printer before starting.
2. Turn the printer on while keeping the RECEIPT FEED button depressed. To continue the selftest, insert more... paper in the slip part of the printer, follow these instructions:
1. The
self-test should now be flashing. Turn off and...
Troubleshooting Guide - Page 9
.... No
Does it have enough
ink?
Is the cover
No
closed properly? Yes
Return unit to PC-PoS. No
OK? Yes
END Start
Does the printer
No
operate at all?
Yes
Return unit to PC-PoS. Close cover properly.
Beyond Local Repair.
Yes
END
Install print ribbon correctly or change print...
Troubleshooting Guide - Page 10
... settings identical
Yes
Replace with a proper cable
No
OK?
Yes
END
printed? No
Return unit to
identical values at host printer? No OK? Part 7A (Serial Version)
Data from host to printer.
Are RS-232 interface parameters set to PC-PoS. Is "?"
Yes
END
No OK?
Start
Set SW7 of DIP switch...
Troubleshooting Guide - Page 12
... capacity Font Selection (Default setting) Carriage Speed (paper roll initial setting) Handshaking Operation (Busy Condition) For Internal Use Only. You may damage the printer.
DIP Switch Settings for the TM-U950
For the Serial interface model. See the table below.
DTR/ DSR
SW 1-5
ON ON OFF OFF
OFF
Always No 2048 bytes...
Troubleshooting Guide - Page 13
... DIP switch 1
SW-1 Function
ON
1
2
3
4
5
Reserved
6
7
8
OFF
TM-U950P DIP switch 2
SW-2
1 2 3 4
5
6 7 8
Function
Auto Line Feed Receive Buffer Font Selection (Default) Carriage ...-line or Receive buffer Full
Note: Do not change the DIP switch settings while the printer power is on.
You may damage the printer. DIP Switch Settings for the TM-950
For the Parallel interface model.
Troubleshooting Guide - Page 14
... advanced
Read/ write check has failed. Main
2) Auto Cutter Error
Auto Cutter does not operate correctly
3) Home Position Detection Error.
ERROR LED Patterns for the TM-U950
Error
Error Description
Error LED Blinking Pattern
Go to execute an invalid address.
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