Epson NX400 Support Question
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Question posted by rosllee5 on November 3rd, 2013
Epson Stylus Nx400 Error Cannot Recognize Ink Cartridges
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Related Epson NX400 Manual Pages
Quick Guide - Page 1
Epson Stylus® NX400 Series
Quick Guide
Basic Copying, Printing, and Scanning Maintaining Your All-in-One Solving Problems
Quick Guide - Page 3
Maintaining Your All-in-One 30
Checking the Print Head Nozzles 30 Cleaning the Print Head 31 Checking Ink Levels 32 Purchasing Epson Ink Cartridges 32 Replacing Ink Cartridges 33
Solving Problems 36
Checking for Software Updates 36 Error Indicators 37 Problems and Solutions 38 Where To Get Help 40
Notices 41
Contents 3
Quick Guide - Page 4
... to your equipment. Introduction
After you have set up your Epson Stylus® NX400 Series all-in-one as you connect it to your NX400 Series. For additional instructions, see the on-screen User's Guide... your computer ■ Scan a document or photo and restore or correct the color ■ Perform routine maintenance ■ Solve simple problems This book tells you how to do a ...
Quick Guide - Page 21
...4. Printing in a Windows program. 3. Open a photo or document in Windows
1. Make sure EPSON Stylus NX400 Series is selected, then click the Preferences or Properties button.
You see the on the Start ... For detailed instructions on printing, see a window like this one:
Select EPSON Stylus NX400 Series Click here to your Windows or Macintosh computer.
Before you start, make sure you...
Quick Guide - Page 23
9. Click OK or Print to expand
4. Select EPSON Stylus NX400 Click to start printing. Printing With a Macintosh 23 Check ink cartridge status
Cancel printing
Printing With a Macintosh
See the section below for your print job.
Mac OS X 10.5....
This window appears and shows the progress of your Mac OS® operating system. Select EPSON Stylus NX400 Series as the Printer setting.
Quick Guide - Page 28
... scan (see the on your image to a file. 1. Then open the File menu, choose Import or Acquire, and select EPSON NX400.
28 Scanning a Document or Photo
You can even restore and correct photographs as shown on your application. Scanning a Document or Photo
You can use your Epson Stylus NX400 Series all-in-one of tools.
Quick Guide - Page 30
... microfiber-type cloth. Load letter-size paper in this chapter for checking and cleaning the print head nozzles and replacing ink cartridges.
Press l or r to check the print head nozzles. 1. If there are clean
Nozzles need to see if... 5). 2. Press Setup. 3. To align the print head, if necessary, see your NX400 Series looking like new, don't place anything on -screen User's Guide.
Quick Guide - Page 31
... cleaning the print head four times, turn off your NX400 Series often, it only if necessary. Note: You cannot clean the print head if an ink cartridge is a good idea to print a few pages at...do not use your NX400 Series and wait at least once a month to maintain good print quality. If that doesn't help, contact Epson as described on page 40. Print head cleaning uses ink, so clean it ...
Quick Guide - Page 32
... genuine Epson ink and paper from an Epson authorized reseller.
A cartridge marked with an ! Purchasing Epson Ink Cartridges
You can also purchase supplies from Epson Supplies Central at www.epson.com/ink3 (U.S. Standard Capacity 69 69 69 69
Moderate Use 88 88 88 88
32 Maintaining Your All-in your computer screen when you order or purchase new ink cartridges:
Ink color Black...
Quick Guide - Page 33
..., allow them . Store ink cartridges in the cartridge after removing the old ones. If an ink cartridge is low, you can continue printing until a cartridge needs replacement. Replacing Ink Cartridges 33 You must replace it to be replaced and press OK.
If you're replacing a cartridge before you begin. Note: We recommend that you use genuine Epson cartridges and do not...
Quick Guide - Page 35
Caution: Never turn off the NX400 Series while ink is finished. If you remove a low or expended ink cartridge, you 'll waste ink. 7. Insert the new ink cartridge into the holder and push it down until it clicks into place.
8. Then copy your original is still placed correctly on the display screen, ink charging is charging or you cannot...
Quick Guide - Page 36
... for more detailed help. You can also click Start or , select Programs or All Programs, select EPSON, and click Epson Stylus NX400 Series Driver Update.
36 Solving Problems Checking for Software Updates
Periodically, it's a good idea to check Epson's support website for basic troubleshooting suggestions, or double-click the User's Guide icon on -screen User...
Quick Guide - Page 37
... below, follow the steps here to replace the cartridges. Problem and solution Replace the expended ink cartridges (see page 33.)
Turn the NX400 Series off and then back on. If the error is saturated.
Error Indicators 37
Please see your documentation. Cannot recognize the memory card or disk. Error Indicators
Follow the instructions on the display screen to...
Quick Guide - Page 39
...■ Make sure the document is placed flat against the document table glass and
the NX400 Series is not tilted or placed on an uneven surface. ■ Load the paper printable...may permanently scratch the surface), or use Epson special paper (see page 7) and genuine
Epson ink cartridges (see page 31). Check your cartridge status (see page 32) and replace cartridges, if necessary (see page 33). ...
Quick Guide - Page 40
...get FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (Epson Stylus NX400 Series) ■ Product serial number (... Then call 800-GO-EPSON (800-463-7766). Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/support and select your...
Quick Guide - Page 41
... wall. ■ Do not open the scanner section while the NX400 Series is tilted or at an angle. ■ Make sure the back of power source indicated on the NX400 Series. ■ Except as specifically explained in your Epson Stylus NX400 Series all-in all devices plugged into the extension cord does not exceed the cord...
Quick Guide - Page 42
...; Use only a dry, soft cloth to prevent the ink from printing. ■ If you handle used ink cartridges; If the liquid crystal solution gets on your skin, wash it upside down; otherwise ink may prevent the NX400 Series from staining items that there is damaged, contact Epson. there may cause fire. If discomfort or vision problems...
Quick Guide - Page 45
...Epson authorized service center. This warranty does not cover any color change or fading of prints or reimbursement of the replacement printer in workmanship and materials for reprinting. This warranty does not cover damage to the Epson...ribbons, ink cartridges or third party parts, components, or peripheral devices added to the original retail purchaser that you . If Epson authorizes ...
Start Here - Page 1
Caution: Do not open the ink cartridge package until you are vacuum packed to maintain reliability. Note: Do not connect to install the ink.
Start Here
Epson Stylus® NX400 Series 1 Unpack
(Included for Canada only)
If anything is missing, contact Epson as described on the NX400 Series
1 Connect the power cable. Canada only: For French speakers, remove stickers...
Start Here - Page 8
... of Epson America, Inc.
Use genuine Epson paper and ink. Epson and Epson Stylus are the property of Epson photo papers at Epson Supplies Central. Want great results? You can purchase them at Epson Supplies CentralSM at www.epson.com/highcapacity (U.S.
For the right supplies at the right time, you when purchasing replacement ink cartridges.
Epson NX400 Series Ink Cartridges
69...
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