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Epson 3490 Support Question

Epson 3490 Support Question

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Question posted by coolerbytheshore on November 17th, 2021

The Light Inside The Scanner Glass Plate Is Red And I Cannot Scan.

The power is on and i have latest software but the internal light in side the scanner is red.

Current Answers

Answer #1: Posted by hzplj9 on November 17th, 2021 4:20 PM
This answer was accepted by the poster of the original question.
hzplj9

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This is a link to the user guide. Pages 5 & 6 explains why the lamp is red. There is a transportation lock that is the problem

https://www.manualslib.com/manual/238240/Epson-Perfection-3490.html

Hope that solves it.

Related Epson 3490 Manual Pages

Epson Scan ICM Updater v1.20 (PSB.2008.07.001) - Page 1

... color profiles. Description of 1 PSB.2008.07.001 Please re-install the software" Installing the Epson ICM updater fixes the error so you of an ICM update ...Scanners and All-in-One's using Epson Scan Epson Scan ICM updater v.1.20 for Epson Scan-affects all driver versions up to and including 3.4xA Note: Scanners/All-in-One's using Epson Scan 3.5xA or later already include the latest...
Notices - Page 1

... run over. Clean with a cable, ensure the correct orientation of power cords and do not allow the AC adapter or power cords to be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Follow all warnings and instructions marked on the scanner glass. Do not place multiple loads on top of the connectors. Do...
Notices - Page 2

... interference will invalidate the FCC Certification of the Canadian Interference-Causing Equipment Regulations. the scanner or the AC adapter does not operate normally or exhibits a distinct change in ...cable with the limits for help. WARNING: The connection of the following conditions: The power cord or plug is the responsibility of the FCC Rules. For Canadian Users This Class...
Notices - Page 3

...rules as required by EPSON. Declaration of the covered product. and/or CPU Boards and Power Supplies used with this limited warranty statement, that may be free from defects in its ...Exchange or replacement products or parts assume the remaining warranty period of Product: Color Image Scanner Model: J143A Epson America, Inc. Located at its original container or an equivalent, ...
Notices - Page 4

... function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-EPSON products, or service other rights which vary from jurisdiction to jurisdiction. If a claimed defect cannot be identified or reproduced in...
Start Here Card - Page 1

Unlock the transportation lock. Unlock and assemble Click Install and follow the on the desktop. Install software Insert the Scanner Software CD. Start Here Epson® Perfection® 3490 Photo ● Epson® Perfection® 3590 Photo Unpack Perfection 3490 Photo Note: Do not connect the USB cable yet. Macintosh® OS X: Double-click the CD-ROM icon on -screen ...
Start Here Card - Page 2

The scanner automatically feeds the film into position. Connect and turn on Connect the USB cable. Don't load folded or creased film Slide in the film with the shiny base side facing down. Place film Perfection 3490 Perfection 3590 Caution: Make sure the film strip contains between 2 and 6 photos. Place a document or photo Connect the power adapter and...
Start Here Card - Page 3

Select your scan to finish or click Pause to change settings. EPSON Scan scans in Full Auto Mode. Wait for your file settings, then click OK. Click Scan. Place slides Perfection 3490 Perfection 3590 Scan Press the ] Start button.
Start Here Card - Page 4

...film/slides Help User's Guide Double-click the PERF3490P_3590P User's Guide icon on your scanner software screen. BizCard®: (510) 445-8616, Fax (510) 445-8601, .... Toll or long distance charges may be trademarks of Seiko Epson Corporation. Scanner software help Click the Help or ? Perfection is a registered trademark and Sound Advice is a registered trademark of their respective...
Product Information Guide - Page 1

... per color internal 16 bits per pixel per color external (maximum) USB 2.0 Hi-Speed (Type B connector) White cold cathode fluorescent lamp Width: 10.8 inches (275 mm) Depth: 16.5 inches (419 mm) Height: 3.4 inches (86 mm) Approx. 6.6 lb (3.0 kg) 6/05 Epson Perfection 3490 Photo - 1 Epson Perfection 3490 Photo Scanner Parts Scanner cover with built in transparency unit (TPU) a Scan to PDF...
Product Information Guide - Page 2

... Revision 2.0. Extreme dust should be avoided. Epson Perfection 3490 Photo Electrical Input voltage Rated frequency Rated current Power consumption DC 24.0 to 26.4 V 50 to...Perfection 3490 Photo 6/05 Operation under direct sunlight or near a strong light source should be avoided. Extreme dust should be avoided. Operation under 0.2 inches [6 mm]) a Scan to PDF button | Scan...
Product Information Guide - Page 3

... feature in the corner of the document or photo is installed inside the scanner cover. 5. If you place a document in EPSON Scan, you used last). Make sure the top of the document table, move . An area of the scanner glass cannot be scanned. Home and Professional Mode 6/05 Epson Perfection 3490 Photo - 3 You can attach it up to 0.2 inches (5 mm...
Product Information Guide - Page 4

... image toward the left side of the scanner. Epson Perfection 3490 Photo 6/05 Note: Make sure the cover cable is connected to ensure an accurate scan. Position A Negatives Scans the first 4 frames of the film strip in the 1, 2, 3, and 4 spots on the holder. 2. Epson Perfection 3490 Photo Scanning Film and Slides The Perfection 3490 Photo scanner cover has a built-in the correct position...
Product Information Guide - Page 5

... to scan. Try restarting your scanner is unlocked. Epson Perfection 3490 Photo 5. Full Auto Mode Home and Professional Mode Reading the Scanner Light The scanner's ] Start light indicates the scanner status. ] Start light Flashing green Green Flashing red Off Scanner status Warming up or scanning. Slide the film holder into a power source. 6/05 Epson Perfection 3490 Photo...
Product Information Guide - Page 6

... the lock to the locked position. Epson Perfection 3490 Photo If an error occurs, the scanner stops operating and the scanner light flashes red. Related Documentation CPD-19431 CPD-19432 CPD-19433 - While the ] Start light is attached, disconnect it for instructions on . Attach the protective materials and repack the scanner in its power cord, then plug it in the...

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