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Question posted by abdulmuneerca on September 5th, 2012

Hardware Problem

my dell vostro 1400 is not detecting CD/DVD RW player. how to fix it

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Answer #1: Posted by RathishC on September 6th, 2012 3:37 AM

This answer was accepted by the poster of the original question.

RathishC

Member since:
June 19th, 2012

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Hi,

Please restart the computer and the moment it starts, start tapping the F2 key to boot the computer to BIOS .Press <Alt> + <F> to reset the BIOS to factory default. Check if the Optical drive is detected in BIOS or not.

If the optical drive is not detected in Bios, please follow the below steps

Pre-removal Steps:

Disconnect all external peripherals and cables
Disconnect the AC power adapter
Remove the battery

Using a Phillips screwdriver, remove the optical drive securing screw as show in (Picture 1)

Slide the optical drive out of the media bay as shown in (Picture 2)

And reset the Optical drive back and check if it is detecting in Bios.

If it is getting detected in bios and not getting detected in operating system then, it could be an issue with the corrupt registry. Would recommend you to click on the link below to download and run Microsoft fixit, which should fix the issue:

http://bit.ly/ibV0SO

Hope this resolves the issue.

Please reply if you have any further questions

Thanks & Regards
Rathish C
#iworkfordell

Answer #2: Posted by RathishC on September 6th, 2012 6:10 AM

RathishC

Member since:
June 19th, 2012

Points: 2,516,090

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points

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