Dell V313W Support Question
Dell V313W Support Question
Find answers below for this question about Dell V313W.Need a Dell V313W manual? We have 1 online manual for this item!
Question posted by ggregory007 on August 4th, 2012
How Do I Fix Printhead?
Printer is saying that "There is a problem with the printhead. Please consult User Guide." I can't get the printer to do anything the guide suggest.
Can you please help?
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on August 7th, 2012 5:21 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello ggregory007,
I am from Dell Social Media and Community.
Please follow the link below to troubleshoot printhead problems on the Dell AIO V313W printer.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=122270
Let me know if you need any further assistance. I will be glad to help.
Dell-Niranjan
NiranjanAtDell
Dell Inc
Related Dell V313W Manual Pages
User's Guide - Page 4
......86 Cleaning the scanner glass...86
Troubleshooting 87
Before you troubleshoot...87 Using the Service Center to solve printer problems 87 If Troubleshooting does not solve your problem...87 Setup troubleshooting...87 Jams and misfeeds troubleshooting...94 Print troubleshooting...96 Copy and scan troubleshooting...98 Memory card troubleshooting...100 Wireless troubleshooting...102
Notices...
User's Guide - Page 5
...Inspect the power cord regularly for signs of such problems. Remove the power cord from the printer before inspecting it. Safety information
5 Use only the... power supply and power cord provided with the use of the paper path. Do not pinch the power cord between objects such as part of other than those described in the user...
User's Guide - Page 6
... better, please let us do it will be able to reduce your printer's environmental impact even further.
If you do , and your suggestions help you print on both sides of your printer, read the User's Guide carefully, and make sure you to share a single printer among multiple computers,
thus conserving energy and other resources.
Duplexing lets you...
User's Guide - Page 7
... documentation The setup documentation came with fewer cartridges. • Clean the printhead. Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems
User's Guide The User's Guide is available on your printer model
• Configuring printer settings • Viewing and printing documents and photos • Setting up...
User's Guide - Page 8
...printer • Replacement cartridges
Dell Printer Supplies Web site-dell.com/supplies
You can be available in your printer • Regulatory information • Warranty information
Product Information Guide
Note: The Product Information Guide...experienced users or
your printer ...Help using the printer software
Windows Help Open a printer software program or application, and then click Help...
User's Guide - Page 10
...
Scan and copy photos and documents.
2 Security slot
Install an anti-theft cable on your printer
10 Warning-Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
5 Printhead
Install, replace, or remove ink cartridges.
6 Scanner unit
• Access the ink cartridges and...
User's Guide - Page 11
....com/supplies. After use, return this cartridge to the cartridge installation position.
Note: The printhead moves to Dell for a single use only Dell ink cartridges.
Ordering and replacing supplies
11..., visit www.dell.com/recycling.
2 Available only on your printer. 2 Open the printer.
For best results, use only.
Ordering and replacing supplies
Ordering ink cartridges
Page yields...
User's Guide - Page 21
.... • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support.
For Macintosh users
1 From the Finder desktop, double-click the printer folder. 2 Double-click the Printer Utility icon. 3 From the Web Links tab, click Customer Support. 4 From the...
User's Guide - Page 22
... computer screen. Uninstalling the printer software
For Windows users
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list...printer software. Using the printer software
22
Reinstalling the printer software
When you encountered problems while installing, or if your printer does not appear in complete, restart your printer from the printer...
User's Guide - Page 78
... metal and concrete. If you are for the signal to cause communications problems. Place your printer and access point so that the signal is not blocked by an object...suggests adjusting the access point.
• Ad hoc networks have trouble communicating. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
The wireless signal from your access point (wireless router) and the printer...
User's Guide - Page 84
... cartridge.
Maintaining the printer
84
Using the printer software
For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Select your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet.
Aligning the printhead
If the characters...
User's Guide - Page 85
... the computer screen. Using the printer software
For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Select your printer from the list. 4 From the Maintenance tab of your document again. Clean the printhead nozzles to improve print quality...
User's Guide - Page 87
... power supplies, or extension cords. • Make sure the printer is turned on. • Make sure the printer is missing pages" on page 91
Troubleshooting
87
Using the Service Center to solve printer problems
The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. Method 2
1 Click or...
User's Guide - Page 88
...not release and until Language Selection appears on . Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following ...
If the "Before you troubleshoot" checklist does not solve the problem, then try the following :
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press . 2 Press the arrow buttons to scroll...
User's Guide - Page 91
...2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead.
3 Close the printer.
Print job does not print or is ... for any obvious damage. You may have connected to have problems, then try removing and reinstalling the software.
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
MAKE SURE...
User's Guide - Page 92
... of the computer.
If the cartridges do not seem to fit, make sure the printhead is printing blank pages
Blank pages may have problems, then try another USB port on the computer.
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the...
User's Guide - Page 97
...HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED
ALIGN THE PRINTHEAD
CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: If these ...problem, then try one or more of the Print Setup tab, select Borderless.
Streaks or lines on printed image
If the "Before you have to step 3. b From the Paper Size pop-up menu before going to choose your printer...
User's Guide - Page 133
...
sharing 71 sharing in Windows 71 printer control panel 9 using 14 printer does not print wireless 108 printer does not print wirelessly 109 printer does not respond 93 printer printing blank pages 92 printer problems, basic solutions 87 printer software uninstalling 22 printer, setting as default 46 printhead 10 aligning 84 printhead error 88 printhead nozzles cleaning 85 printing collate 30...
User's Guide - Page 134
...does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 shared printing 72 sharing printer in Windows 71 ...top cover 9 transparencies 27 troubleshooting
checking an unresponsive printer 87
contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 102 troubleshooting, copy scanner unit does...
User's Guide - Page 135
... not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 troubleshooting, wireless changing wireless settings after
installation (Mac) 65 changing wireless settings after
installation (Windows) 65 photos do not print from memory
card across wireless network 102 resolving communication problems 117 Wi-Fi...
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