Dell Precision R5400 Support Question
Dell Precision R5400 Support Question
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Question posted by kel416 on July 23rd, 2011
My 5400 Rack Will Not Turn On. It Powers Up Makes A Beep Beep Noise And Trns Off
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Current Answers
Answer #1: Posted by dandaman1200 on August 4th, 2011 11:18 AM
dandaman1200
Member since:
December 9th, 2010 Points: 481,180
Member since:
December 9th, 2010 Points: 481,180
You are one of the lucky few people who hear the beep code. Listen carefully to the beeps it makes when it boots up, and record how many there are and how long they are. Beep codes are error codes computers use when their is an internal problem. Now you will need to find out your motherboard's BIOS manufacturer. To find this watch your system startup screen for information about the BIOS brand and version, such as Award BIOS v4.51PG. Use a hardware test-and-reporting utility, such as AMIDiag, CheckIt, or others. The three most common BIOS manufacturers are AMI, Award, and Phoenix. Here are lists for all the error codes and their solutions for each BIOS manufacturer.
AMI-http://pcsupport.about.com/od/fixtheproblem/tp/ami-beep-codes.htm
Award-http://pcsupport.about.com/od/fixtheproblem/tp/award-beep-codes.htm
Phoenix-http://pcsupport.about.com/od/fixtheproblem/tp/phoenix-beep-codes.htm
If all this seems too complicated or you don't want to go through all the trouble, take it to best buy or another place that fixes computers and they will fix it in a timely manner.Related Dell Precision R5400 Manual Pages
Setup and Quick Reference Guide - Page 2
...used by Dell under license;
Trademarks used in this document is used in this text: Dell, Dell Precision, DellConnect, Dell MediaDirect, and the DELL logo are not applicable. and other than its own. ...by Bluetooth SIG, INC., and is subject to hardware or loss of data and tells you make better use of your computer. A00 Dell Inc. Other trademarks and trade names may be ...
Setup and Quick Reference Guide - Page 3
... Your Internet Connection 13
Transferring Information to a New Computer 15 Microsoft Windows Vista 15 Microsoft Windows XP 15
3 Specifications 19
4 Troubleshooting 29
Troubleshooting Tools 29 Power Light 29 Beep Codes 30 Error Messages 32 System Messages 37
Contents
3
Setup and Quick Reference Guide - Page 4
Troubleshooting Software and Hardware Problems 38 Dell Diagnostics 39
Troubleshooting Tips 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service 49 Dell Support Utility 49
5 Reinstalling Software 51
Drivers 51 Identifying ...
Setup and Quick Reference Guide - Page 7
About Your Computer
Front View
1 23 4 5
67
8
1 power button, power light 3 network activity lights (2) 5 USB 2.0 connectors (2) 7 optical drive eject button
Back View
1
2 drive activity light 4 diagnostic lights (4) 6 optical drive 8 hard drive bays (2)
2
1 power connector 3 back panel connectors
3 2 expansion card slots
About Your Computer
7
Setup and Quick Reference Guide - Page 9
This section describes the steps to set up your computer for the first time. 1 Unpack your rack installation documentation for installation (see your computer and identify each item.
NOTE: Some items included with your computer. Setting Up Your Computer
9 Keep all shipping ...
Setup and Quick Reference Guide - Page 10
See your rack installation documentation for safety instructions and instructions on installing your computer in the rack. 2 Install the rails and the computer in a rack.
3 Connect the keyboard and mouse.
10
Setting Up Your Computer
Setup and Quick Reference Guide - Page 11
Setting Up Your Computer
11 4 Connect the monitor (optional). 5 Connect the computer and monitor (optional) power cables.
Setup and Quick Reference Guide - Page 12
... bracket on the computer and monitor (optional). Adjust the monitor's controls, as an uninterrupted power supply (UPS) or a power distribution unit (PDU).
8 Press the power button on the right bend of the power cable into a grounded electrical outlet or a separate power source such as needed, until the displayed image is satisfactory.
12
Setting Up Your...
Setup and Quick Reference Guide - Page 19
... two Dual-Core Intel® Xeon® 5200 processors one or two Quad-Core Intel Xeon 5400 processors Dual-Core Intel Xeon 5200 processor: 6 MB Quad-Core Intel Xeon 5400 processor: 12 MB 1333 MHz
Intel 5400 64 bits 38 bits seven 24 8 Mb
Specifications
19 Specifications
NOTE: Offerings may vary by region...
Setup and Quick Reference Guide - Page 23
... riser)
Front control panel
one 20-pin connector
Front panel USB
one 10-pin connector
Processor
two 775-pin connectors
Memory
four 240-pin connectors
Power 12 V
three 6-pin connectors
Power (main)
one 24-pin connector
Specifications
23
Setup and Quick Reference Guide - Page 24
... is in a steady on state.
Hard drive activity light
green light - Blinking green in normal power-on state. solid green in sleep state; The light may make this light appear to turn off the computer by pressing the power button. A high volume of network traffic may also be in operation.
24
Specifications Controls and...
Setup and Quick Reference Guide - Page 25
The computer is calculated based upon the power supply wattage rating. NOTE: ASF 2.0 support and wakeup on LAN are not available on the secondary NIC and are not available on the primary NIC in a steady on state. A high
volume of network traffic may make this light appear to the network. A good connection exists...
Setup and Quick Reference Guide - Page 29
... this section, read and follow the safety instructions that the computer turns on the keyboard, move the mouse, or press the power button to resume normal operation. • If the power light is off, the computer is either turned off or is not receiving power. - CAUTION: Before you begin any of the procedures in this...
Setup and Quick Reference Guide - Page 30
... 44). 3 Contact Dell for technical assistance (see your Service Manual on the Dell Support website at support.dell.com). - - Ensure that the processor power cable is steady amber, a device may emit a series of beeps during start -up . The series of interference are securely connected to the system board (see "Contacting Dell" on...
Setup and Quick Reference Guide - Page 45
... view, so they may not apply if you begin any of the computer and the electrical outlet.
• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
• Ensure that any expansion cards, including graphics cards (see your Service Manual on the Dell Support...
Setup and Quick Reference Guide - Page 47
... -
1 Press simultaneously to access the Task Manager. 2 Click the Applications tab. 3 Click to 10 seconds (until the computer turns off), and then restart your computer. Troubleshooting
47
TURN THE COMPUTER OFF -
C H E C K T H E S O F T W A R E D O C U ...your keyboard or moving your mouse, press and hold the power button for at least 8 to select the program that the memory you are using...
Setup and Quick Reference Guide - Page 48
...COMPATIBILITY WIZARD - See the software documentation for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. If you are unable to get a response by pressing ...a key on your keyboard or moving your mouse, press and hold the power button for information.
• Ensure that the program is installed and configured properly. • Verify...
Setup and Quick Reference Guide - Page 70
Error message, beep code, or diagnostic code: Description of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: ...
Setup and Quick Reference Guide - Page 73
... state, 55 stops responding, 47
conflicts software and hardware incompatibilities, 38
contacting Dell, 71
D
Dell contacting, 71
DellConnect, 66 diagnostics
beep codes, 30
documentation User's Guide, 64
drivers, 51 identifying, 51 reinstalling, 52
E
ergonomics information, 64 error messages
beep codes, 30
F
Factory Image Restore, 58 Files and Settings Transfer
Wizard, 15
H
hardware...
Setup and Quick Reference Guide - Page 74
..., 38
M
memory problems, 46
O
operating system media, 60 reinstalling, 63
P
PC Restore, 57, 59 phone numbers, 71 power
problems, 45 power light, 49
conditions, 45 printer
connecting, 13 setting up, 13
74
Index
problems beep codes, 30 blue screen, 48 computer crashes, 47-48 computer stops responding, 47 conflicts, 38 general, 47 memory...
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