Dell Precision 380 Support Question
Dell Precision 380 Support Question
Find answers below for this question about Dell Precision 380.Need a Dell Precision 380 manual? We have 1 online manual for this item!
Question posted by marksbscha on July 6th, 2014
Dell Precision 390, Won't Start, 1 And 2 Lights Flash Quickly
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Related Dell Precision 380 Manual Pages
Quick Reference Guide - Page 2
...the problem. disclaims any references in any manner whatsoever without notice. © 2005 Dell Inc. Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps... or their products. Information in this text: Dell, the DELL logo, and Dell Precision are registered trademarks of data and tells you purchased a Dell™ n Series computer, any proprietary interest in...
Quick Reference Guide - Page 3
...View (Tower Orientation 19 Back View (Tower Orientation 21 Front View (Desktop Orientation 22 Back View (Desktop Orientation 24 Back-Panel Connectors 24 Inside View 27 System Board Components ... the Last Known Good Configuration 34 Dell Diagnostics 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked Questions 42
Index 45
Contents
3
Quick Reference Guide - Page 5
...for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to open my...8226; My device documentation • Desktop System Software (DSS)
Find It Here
Drivers and Utilities CD (also known as a PDF at support.dell.com. Quick Reference Guide
5 Readme files may be...
Quick Reference Guide - Page 6
... settings • How to direct your call when contacting technical support.
6
Quick Reference Guide www.dell.com | support.dell.com
What Are You Looking For? • Warranty information • Terms ... License Label
Find It Here Dell™ Product Information Guide
User's Guide Microsoft® Windows® XP Help and Support Center
1 Click the Start button and click Help and Support...
Quick Reference Guide - Page 7
...Support Center 1 Click the Start button and click Help and ...Dell Desktop System Software.
• How to use the customized Dell Premier Support website
• Upgrades - Certified drivers, patches, and software updates
• Desktop System Software (DSS) -
support.dell...download Desktop System Software:
1 Go to view the appropriate support site.
• Community - Quick Reference ...
Quick Reference Guide - Page 8
... reinstall your operating system, use Linux • E-mail discussions with your computer.
Dell Supported Linux Sites
• Linux.dell.com • Lists.us.dell.com/mailman/listinfo/linux-precision • Docs.us.dell.com/docs/software/oslinux/
8
Quick Reference Guide www.dell.com | support.dell.com
What Are You Looking For? • How to reinstall my operating system...
Quick Reference Guide - Page 10
Depending on your graphics card, you can connect your monitor to connect your monitor in various ways.
NOTE: You may need to use the provided adapter or cable to the computer.
10
Quick Reference Guide
www.dell.com | support.dell.com
3
Connect the monitor.
Quick Reference Guide - Page 11
... dual-monitor capable cards with a single connector One VGA adapter:
VGA
Use the VGA adapter when you have a single-monitor graphics card and you start the computer.
Quick Reference Guide
11 The dual-monitor cable is for the second monitor.
For single- To enable dual-monitor support, both monitors must be attached...
Quick Reference Guide - Page 12
...VGA adapter to connect a VGA monitor to one of the DVI connectors on your computer.
12
Quick Reference Guide For dual-monitor capable cards with two DVI connectors
Two DVI connectors:
Two DVI ...connector(s) when you want to connect your computer to one or two DVI monitors. www.dell.com | support.dell.com
For dual-monitor capable cards with one DVI connector and one VGA connector
One ...
Quick Reference Guide - Page 16
...has a
single connector and you want to connect your computer.
16
Quick Reference Guide
and dual-monitor capable cards with a single connector VGA...want to connect your computer single connector and you start your computer
to one or two VGA monitors. the..., and the black connector is color-coded;
www.dell.com | support.dell.com
For single- The dual-monitor cable is for...
Quick Reference Guide - Page 30
...NOTICE: Ensure that you for information specific to your computer. 3 At the Dell Support website home page, click Reference, click User's Guides, click Systems, and...Dell Support website: 1 Go to support.dell.com. 2 Follow the prompts on a flat surface with the computer cover facing up. 5 Pull back the cover latch release.
30
Quick Reference Guide
To access your hard drive: Click the Start...
Quick Reference Guide - Page 32
...computer, and click Next. www.dell.com | support.dell.com
Solving Problems
Troubleshooting Tips
Perform...started, review the installation procedures
and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is to see a section in your User's
Guide, go to support.dell...Hardware Troubleshooter:
1 Click the Start button and click Help and ...
Quick Reference Guide - Page 34
...detected
34
Quick Reference Guide
www.dell.com | support.dell.com
4 Click the System Restore tab. 5 Ensure that tell you can select to : • Perform quick checks ...Dell Diagnostics before you experience a problem with other computers can cause incorrect computer responses or result in a file • Suspend testing if an error is recommended that describe the tests and how to start...
Quick Reference Guide - Page 35
... boot menu. 6 Select the Boot from CD-ROM option from the numbered list. Quick Reference Guide
35 Starting the Dell Diagnostics From Your Hard Drive
1 Turn on the tests, see your User's Guide. NOTE: If you see the Windows desktop.
If you wait too long and the Windows logo appears, continue to wait until...
Quick Reference Guide - Page 36
...• Turn on your computer's components and devices, such as connectors. www.dell.com | support.dell.com
Before You Start Testing
CAUTION: Before you that the computer encountered a memory problem. Beep Codes... NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure
36
Quick Reference Guide If a beep code is attached. • Enter system setup, ...
Quick Reference Guide - Page 37
...Quick Reference Guide
37 NOTE: The diagnostic lights turn off or green.
To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on resolving any problems.
Diagnostic Lights...operating condition after POST. When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green briefly and then turn off...
Quick Reference Guide - Page 38
... memory module in the recovery mode.
Operating in debug mode until a memory error occurs during start-up or diagnostic testing. recovery completion, and then restart
the computer. The following message appears: Alert!
www.dell.com | support.dell.com
Light Pattern
Problem Description
Suggested Resolution
A possible BIOS failure has occurred; the Run the BIOS Recovery...
Quick Reference Guide - Page 39
...Quick Reference Guide
39 A possible graphics card failure has occurred. For instructions on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on page 32).
4 If the problem persists, contact Dell...integrated graphics, contact Dell. Reinstall all power and data cables and restart the computer.
A possible USB failure has occurred.
Light Pattern
Problem Description...
Quick Reference Guide - Page 40
... Dell for technical assistance.
Contact Dell for a replacement.For instructions on contacting Dell, see your User's Guide.
40
Quick Reference...Dell, see your User's Guide. System board failure has occurred.
Suggested Resolution
1 Reseat the memory modules to the operating system.
6 Run the Dell Diagnostics. The following message appears: Alert! www.dell.com | support.dell.com
Light...
Quick Reference Guide - Page 41
Light Pattern... connected to the system board from the computer for each card. Quick Reference Guide
41 For instructions on contacting Dell, see your User's Guide. A possible system board resource and/...and Hardware Incompatibilities" on page 32).
4 If the problem persists, contact Dell. If the computer starts normally, troubleshoot the last card removed from the hard drive, CD drive, ...
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