Dell PowerEdge R900 Support Question
Dell PowerEdge R900 Support Question
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Question posted by peterlavali2001 on August 14th, 2015
Power Faifure
My dell power Edge R900E1000 comes with an error message E1000 Failsafe, and the system fails to power on. What can I do?
Current Answers
Answer #1: Posted by freginold on August 14th, 2015 8:29 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hello, according to the hardware manual, all you can do is contact Dell support. However, according to this forum thread, it may be the motherboard causing the problem. The forum thread provides some troubleshooting tips that may help.
Related Dell PowerEdge R900 Manual Pages
Getting Started Guide - Page 6
... drive.
• Optional remote access controller (Dell Remote Assistant Card or RAC) for remote systems...error messaging. When the optional RAC is installed, the maximum video resolution is 1600x1200 with SP2 • Red Hat® Enterprise Linux4 (version 4.5)
• Red Hat Enterprise Linux Server 5 • SUSE® Linux Enterprise Server 9 (x86_64)
• SUSE Linux Enterprise Server...
Hardware Owner's Manual (PDF) - Page 4
Responding to Error Messages 41 Using the System Setup Program 42
System Setup Options 43 Main Screen 43 Memory Information Screen 45 CPU Information Screen 45 Integrated Devices Screen 46 PCI IRQ Screen 47 Serial Communication Screen 47 Embedded Server Management Screen 48 System Security Screen 48 Trusted Platform Module (TPM) Security Screen . 49...
Hardware Owner's Manual (PDF) - Page 15
.... The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text. Provides system ID, status information, and system error messages. If the system is connected to AC power and an error has been detected, the LCD lights amber regardless of whether the system has been...
Hardware Owner's Manual (PDF) - Page 23
...LCD Status Messages
Code Test
Causes
Corrective Actions
N/A SYSTEM NAME A 62-character string that This message is powered page 41... 165.
on page 165. E1000 FAILSAFE, CALL SUPPORT
See "Getting Help" on .
• The power is out of the components... Guide for at least five seconds until an error code appears on
has failed.
See "Troubleshooting System Cooling" on page 165...
Hardware Owner's Manual (PDF) - Page 31
Check screen for specific error messages. Memory error messages. E2022 POST Fail
General failure after video.
E2111 SBE Log Disable ...error messages. "##"
represents the DIMM
implicated by "## & System Memory" on ##" has had a memory page 139. Check screen for specific
configuration.
Table 1-5. LCD Status Messages
Code Test
Causes
Corrective Actions
E201F DRAC Config Dell...
Hardware Owner's Manual (PDF) - Page 33
... Log is full of Clear the log by LCD Status Messages
The code and text of three error messages can often specify a very precise fault condition that a microprocessor...more events.
NOTE: For the full name of messages indicating multiple voltage faults, you know that is a failing power supply.
Table 1-5.
A maximum of the status messages on the LCD. W1228 ROMB Batt < Warns ...
Hardware Owner's Manual (PDF) - Page 34
... system.
• Power cycle -
You can occur and a brief description of the message and recommended action.
Corrective Action
This error message will lose the event history for an explanation of each message. • Clear the SEL - Turn off the system and disconnect it from another source that can perform this task remotely, but fails again, resulting...
Hardware Owner's Manual (PDF) - Page 39
... for drive, temperature, fan, and power conditions. Alert messages include information, status, warning, and failure messages for obtaining technical assistance. Table 1-6.
Diagnostic error messages are generated by typing y (yes) or n (no). Alert Messages
Systems management software generates alert messages for your system. NOTE: Warning messages are not covered in that you...
Hardware Owner's Manual (PDF) - Page 52
... 2: Disabling/Deleting the System Password from unauthorized changes. Must Power Down." After the third unsuccessful attempt, the system displays "Number of disabling the password such that the Password Status is entered. Even after you shut down and restart the system, the error message continues to be deleted or changed. Method 1: Disabling/Deleting the...
Hardware Owner's Manual (PDF) - Page 93
...Channel D with the same DIMM number and type. Your system may issue an error message during startup stating that your memory configuration does not conform to the preceding installation guidelines... memory sparing if eight identical memory modules are followed. Installing System Components
93 The server will support population of mixed memory suppliers, provided all 8 DIMMs.
• For...
Hardware Owner's Manual (PDF) - Page 127
... system except as explained in this document, you must remove the system cover and work inside the system. front panel LCD. An error message displayed on page 129.
The monitor's power indicator.
Start-Up Routine
Look and listen during the system's start-up routine for the indications described in Table 4-1. See the systems...
Hardware Owner's Manual (PDF) - Page 131
... operating properly. Troubleshooting Basic I/O Functions
Problem • Error message indicates a problem with a known working mouse. See...to a serial port is resolved, replace the faulty mouse. See "Using PowerEdge Diagnostics" on page 41. If the mouse is not functioning properly. See..., see "Getting Help" on page 41.
If the test fails, continue to step 4. If the mouse is not damaged, go...
Hardware Owner's Manual (PDF) - Page 138
...related error message. • Front panel LCD indicates a problem with the fan.
See "Removing the Top Cover" on
page 138. See "Using PowerEdge ...failed. Action CAUTION: Only trained service technicians are hot-pluggable. 5 Install a new power supply. Troubleshooting System Cooling
Problem Systems management software issues a fan-related error message.
See "Installing a Power...
Hardware Owner's Manual (PDF) - Page 139
...an error messages appears, go to remove the system cover and access any procedure, see Figure 3-1.
4 Ensure that the faulty fan's power cable is firmly attached to the fan power ...error message does not appear, continue to recognize the fan and determine whether it is not resolved, install a new fan. If the replacement fan does not operate, see "Getting Help" on page 60. See "Using PowerEdge...
Hardware Owner's Manual (PDF) - Page 144
...PowerEdge Diagnostics" on page 60.
144
Troubleshooting Your System
If the problem is enabled. Action
CAUTION: Only trained service technicians are authorized to remove the system cover and access any necessary corrections, and restart the system.
Problem
• Error message...the next step.
5 Remove power from the system and attached peripherals, and disconnect the system from its electrical outlet....
Hardware Owner's Manual (PDF) - Page 147
..., working inside the system. Troubleshooting Processors
Problem • Error message indicates a processor problem. • Front panel status LCD indicates a problem with the processors or system
board. • A processor heat sink is not installed for each processor until a faulty processor is identified: a Remove power from the system and attached peripherals, and then
disconnect the...
Hardware Owner's Manual (PDF) - Page 168
...being returned (such as power cables, media such as CDs and diskettes, and guides) if the return is available.
For the telephone number to Dell.
1 Call Dell to fill out the Diagnostics..."Diagnostics Checklist" on page 169), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Diagnostics Checklist" on page 170.
2 Include a copy of the ...
Hardware Owner's Manual (PDF) - Page 169
... See your operating system documentation to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you ...computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed:
Getting Help...
Hardware Owner's Manual (PDF) - Page 179
.... Any information stored in ROM code.
A read-only file is lost when you call Dell for program instructions and data. Your system contains some programs essential to its operation in RAM...the system used most often to connect a modem to the system BIOS and then display an error message on motherboard.
RAM - Random-access memory.
RAS - Remote Access Service. This service allows ...
Hardware Owner's Manual (PDF) - Page 184
...
Dell contacting, 170 Enterprise Training and Certification, 167
diagnostics executing, 150 messages, 39 PowerEdge, 149 running system, 149 support service, 167 system, 149 testing options, 150 when to use, 150
drive blank installing, 63 removing, 62
drive carrier installing SAS hard drive into SATAu, 66 installing SATA hard drive into SATAu, 67
E
error messages responding...
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