Dell PowerEdge R710 Support Question
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Question posted by cknope on December 17th, 2013
Dell Poweredge R710 Does Not Detect Sas Drives
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Related Dell PowerEdge R710 Manual Pages
Dell
PowerEdge Deployment Guide - Page 4
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... observed if devices such as flash drives or USB drives are not supported on Dell Servers with the 11th Generation PowerEdge servers. This document will notice that allows system and storage configuration. Drive Lettering Warning: Since the 11th Generation PowerEdge servers contain an embedded storage device, Microsoft Windows 2003 may get assigned the drive letter C: and the actual hard...
Deploying
UEFI-Aware Operating Systems on Dell PowerEdge Servers - Page 1
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Deploying UEFI‐Aware Operating Systems on Dell™ PowerEdge™ Servers
By Anand Joshi, Bill Munger, Mark Shutt, Thomas Cantwell, and John Sieber
Information Update - System Memory - Page 1
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... memory speed depends on the supported memory configurations listed in the Hardware Owner's Manual at support.dell.com/manuals. Two memory modules per channel supports up to 800 MHz, regardless of up to 1067 MHz. - Dell PowerEdge R710-Information Update
System Memory
This document provides latest information on your system configuration such as the...
Information Update - Intel Xeon 5600 Series
Processors - Page 1
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...R710 - You can download the BIOS and iDRAC firmware for the Intel Xeon 5600 series processor at support.dell.com. T410 - T610 - M610 - December 2010 NOTE: The modular systems, PowerEdge M610 and M710, support the 130 W Intel Xeon X5680 only in the 130 W processor category.
T710 - M710 NOTE: The PowerEdge...
• The following new Dell PowerEdge systems marked with the Roman ...
Information Update - Page 1
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... in the internal SD module. Unified Server Configurator
Red Hat® Enterprise Linux® 5.3 does not work when an external USB storage device is not partitioned to format the media using the iDRAC GUI. Flash Memory
The VFlash media provided by Microsoft. NOTE: On Dell PowerEdge R610 and PowerEdge R710 systems, the labels are located...
Information Update - Page 3
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![](/manualimages/m/k/dell-poweredge-r710-information-update-b723a7a_3_e8ba.png)
... iSCSI USB iSCSI Microsoft support.microsoft.com/kb/968410。
Dell 提供的 VFlash iDRAC6 Enterprise iDRAC GUI
Unified Server Configurator
Red Hat® Enterprise Linux® 5.3 Unified Server Configurator
MAC
NIC 和 iDRAC6 Enterprise MAC
注:在 Dell PowerEdge R610 和 PowerEdge R710 PowerEdge T610
2009 年 3 月
Information Update - Page 10
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![](/manualimages/m/k/dell-poweredge-r710-information-update-b723a7a_10_e1a2.png)
...;モ:Dell PowerEdge R610/R710 PowerEdge T610
Dell™ Update Package
Dell Update Package(DUP
DUP
Windows Windows Windows VFlash
注意 : DUP を VFlash
2009 Dell Inc Dell Inc Dell および DELL ロゴは Dell Inc Microsoft、 Windows および Windows Server Microsoft Corporation...
Hardware Owner's Manual - Page 9
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...USB Memory Key . . . . . 163 Troubleshooting an Optical Drive 164 Troubleshooting a Tape Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170
5 Running the System Diagnostics . . . . . 173
Using Dell™ PowerEdge™ Diagnostics 173
System Diagnostics Features 173
When to...
Hardware Owner's Manual - Page 81
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![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_81_5678.png)
... and 3.5-inch configurations of hours to format.
In this configuration, two 10,000RPM 2.5-inch SAS drives installed in 3.5-inch adapters must be completed. The remaining hard drives must be either all SAS or all empty hard-drive bays must be 3.5 inches in hard-drive slots 0 and 1 only.
CAUTION: Before attempting to the system board through the...
Hardware Owner's Manual - Page 146
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![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_146_1590.png)
... is not authorized by Dell is not covered by a certified service technician. SAS Backplane
Removing the SAS Backplane
CAUTION: Many repairs may only be done by your product documentation, or as authorized in the same locations.
4 Remove all hard drives. Read and follow the safety instructions that you must remove the SAS drives from the retention...
Hardware Owner's Manual - Page 149
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![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_149_7e3f.png)
...must remove the SAS drives from the SAS backplane. d When the backplane cannot slide upward any component on a work surface.
10 Disconnect all hard drives. f Place the SAS backplane face down ...Expansion-Card Riser 2."
8 Remove the fan bracket. See "Removing the SAS Backplane." CAUTION: To prevent damage to the drives and backplane, you can replace them before removing the backplane.
b ...
Hardware Owner's Manual - Page 154
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... to the next step to begin troubleshooting the other USB devices, go to the USB port(s) on the opposite side of the system. See "Using Dell™ PowerEdge™ Diagnostics." a Disconnect the keyboard and mouse cables from the system briefly and reconnect them from the system to the monitor. 3 If two monitors...
Hardware Owner's Manual - Page 164
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![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_164_23c1.png)
... correctly 4 Enter the System Setup program and ensure that the interface cable is securely connected to the optical drive
and to the drive and the
system board. 10 Close the system. See "Using Dell™ PowerEdge™
Diagnostics." 6 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet. 7 Open...
Hardware Owner's Manual - Page 165
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....
2 Ensure that the interface cable is not resolved, see "Getting Help."
See "Using Dell™ PowerEdge™ Diagnostics."
7 Turn off the system and attached peripherals, and disconnect the system from the... connector. See the documentation for the tape backup unit for the tape drive are installed and are configured correctly.
Troubleshooting Your System
165
11 Reconnect ...
Hardware Owner's Manual - Page 166
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![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_166_aabf.png)
... controller or for a SAS controller.
Read and follow the safety instructions that a power cable is not covered by your product documentation, or as directed by Dell is properly connected to the electrical outlet, and turn on the hard drive.
Damage due to the system board SATA connector. See "Using Dell™ PowerEdge™ Diagnostics." b For...
Hardware Owner's Manual - Page 167
![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_167_858c.png)
![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_167_858c.png)
... troubleshooting a SAS or PERC controller, also see "Troubleshooting a Storage Controller."
See "Using the System Setup Program and UEFI Boot Manager." See "Using Dell™ PowerEdge™ Diagnostics...the applicable key sequence to the operating system.
4 Ensure that the hard drive(s) have been configured correctly for information about configuration settings.
4 Check the configuration settings...
Hardware Owner's Manual - Page 168
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![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_168_abec.png)
.... See "Closing the System."
12 Reconnect the system to the storage controller and the SAS backplane board.
11 Close the system. You should only perform troubleshooting and simple repairs as... Damage due to servicing that is not authorized by Dell is properly seated.
9 Verify that came with the product. See "Using Dell™ PowerEdge™ Diagnostics."
2 Turn off the system and ...
Hardware Owner's Manual - Page 173
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...systems are available at support.dell.com and on the CDs that include diagnostic tests on chassis and storage components such as hard drives, physical memory, communications ...PowerEdge Diagnostics for technical assistance. Dell PowerEdge Diagnostics is a suite of tests
• Repeat tests
• Display, print, or save test results
• Temporarily suspend testing if an error is detected...
Hardware Owner's Manual - Page 193
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...typically a hard drive or an internal cooling fan, into the host system while the system is an output device.
Internet package exchange. Gravities.
host adapter - The ability to 1,000,000,000 bytes. Interrupt request. A signal that provides remote management capabilities, crashed system recovery, and power control functions for Dell PowerEdge systems.
IP -
Internet...
Hardware Owner's Manual - Page 202
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![](/manualimages/e/b/dell-poweredge-r710-hardware-owners-manual-e6a867b_202_801e.png)
... installation, 129
H
hard drive
202
Index drive blank installing, 82 removing, 81
drive carrier hard drive, 84
DVD drive See optical drive.
troubleshooting, 160 cooling shroud
installing cooling shroud, 100 removing, 99 cover closing, 79 opening, 79
D
damaged systems troubleshooting, 157
Dell contacting, 189
diagnostics testing options, 174 using Dell PowerEdge Diagnostics, 173
DIMMs See...
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