Dell PowerEdge 2970 Support Question
Dell PowerEdge 2970 Support Question
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Question posted by vrankov on October 13th, 2011
Lcd Display Code 1231?
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Current Answers
Answer #1: Posted by DCatDell on October 14th, 2011 7:38 AM
DCatDell
Member since:
July 20th, 2011 Points: 142,790
Member since:
July 20th, 2011 Points: 142,790
Sorry to hear about the error on the server. The E1231 code means 1.2V HTCORE voltage regulator
has failed.
Page 20 of this pdf will have the error codes.
http://support.dell.com/support/edocs/systems/pe2970/en/hom/HOM0MREN.pdf
Voltage regulators are built into the system board. You can attempt a general reseat of internal components, to ensure a loose component is not causing the issue.
If the issue still persists you can also try taking the system down to minimum needed to post.
The minimum components to allow the PowerEdge™ 2970 to complete POST are:
- System board
- Processor in socket 1
- One stick of memory in slot 2
- One power supply
- Control panel and backplane (to turn on system)
- Sideplane
- Both PCI risers; center slot and left slot
But if the error continues you will need to proceed with acquiring replacement parts.
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Related Dell PowerEdge 2970 Manual Pages
Installing a SATA Optical Drive - Page 4
... drive down to lock it into the corresponding holes in the same carrier.
PowerEdge 2970, 2950, and 1950
For PowerEdge 2970 and 2950 systems, the optical drive tray that shipped with the SATA drive ...board release tab and simultaneously pull up on the carrier fit into place. Replacing a PowerEdge 2950 or 2970 Optical Drive
NOTE: If you are replacing an existing IDE optical drive, you are ...
Installing a SATA Optical Drive - Page 5
... on the carrier align with the holes in the installation kit must be used with PowerEdge 1950 systems. If you are replacing an existing optical drive, do not reuse the ...Release the rails to attach the drive to the old drive. Replacing the Optical Drive in a PowerEdge 2950 or 2970 System
2 1
3
4
5
6
7
1 optical drive 3 interposer 5 SATA power cable 7 optical drive carrier
2 ...
Installing a SATA Optical Drive - Page 7
... 3 chipset shroud 5 SATA power cable
2 SATA_A connector on the system and attached peripherals.
See "Closing the System" in your Hardware Owner's Manual.
6 Close the system. PowerEdge 2970 or 2950
1 Insert the optical drive tray into the system until it is fully inserted and locked into position.
2 Connect the SATA cable (the end...
Installing a SATA Optical Drive - Page 8
... bracket toward the front of the system until the bracket detaches from the chassis slots.
6 Route the SATA cable in the cable channel in the PowerEdge 2950 and 2970
1
2
3 4 5
1 SATA_B connector on the system board. 4 Remove the cooling shroud.
Information Update - Page 5
...
The online Server Administrator Diagnostics tool mentioned in the section "Using Server Administration Diagnostics" in the Hardware Owner's Manual has been replaced by the online Dell PowerEdge™ Diagnostics...and the following message is displayed:
Non-Optimal Memory Configuration Press F1 to identify the problem using diagnostics, see the Dell PowerEdge Diagnostics User's Guide. The ...
Information Update - Page 14
...can be used to the system.
14
Information Update The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by the operating system's documentation.
3
System
identification
button... buttons located on the back blink until one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the front and back...
Hardware Owner's Manual - Page 14
...has been powered on the back blink until one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on . Bay for optional ... The LCD lights during normal system operation. The ports are data only. NOTE: If the system is pushed again.
Table 1-2. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by...
Hardware Owner's Manual - Page 20
...(s) temperature status.
The SYSTEM NAME displays
You can occur and the probable cause for See "Getting Help" on page 147. Table 1-6 lists the LCD status messages that can change the ...system ID and name in the System Setup
under the following conditions: program. LCD Status Messages
Code N/A
Text SYSTEM NAME
E1000 ...
Hardware Owner's Manual - Page 22
...cleared using either Server
Assistant or the ...display this message until the
system's power cord is
disconnected and reconnected to the type described in the Microprocessor Technical Specifications outlined in a configuration unsupported by a problem with the CPU.
See
"Troubleshooting the
Microprocessors" on page 147. has halted operation. LCD Status Messages (continued)
Code...
Hardware Owner's Manual - Page 27
... determine the problem if multiple related errors occur.
charge left.
The fourth message
displays as the standard overflow
message. Clear the log by the BIOS. In contrast, you might determine that the problem is easily corrected.
LCD Status Messages (continued)
Code
Text
Causes
Corrective Actions
E2112
Mem Spare DIMM #
The system BIOS has...
Hardware Owner's Manual - Page 28
...occur and the probable cause and corrective action for a component goes out of range, the LCD displays the fault; wait approximately ten seconds, reconnect the power cable, and restart the system.... and recommended action. Turn off the system and disconnect it from the display:
• Clear the SEL - Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, ...
Hardware Owner's Manual - Page 40
... previous boot attempt failed.
Displays a screen to configure the front-panel LCD options and to act as a hard drive.
When set a userdefined LCD string. Displays a screen to Enabled, the...Sequence Retry (Disabled default)
Integrated Devices PCI IRQ Assignment
Serial Communication
Embedded Server Management System Security
Keyboard NumLock (On default) Report Keyboard Errors (Report ...
Hardware Owner's Manual - Page 53
...may be required to eight 2.5-inch SAS or eight 2.5-inch SATA hard drives. A control panel LCD located on page 139.
For more information, see "Hard Drives" on page 56 and "SAS... information, see "System Board Jumpers" on the front panel and accessible through the front bezel displays the system's status. Installing System Components
53 The hard drives connect to the controllers on page...
Hardware Owner's Manual - Page 124
See "Using Server Administrator Diagnostics" on page 147. For the identification number of the components inside the computer...system.
If the replacement fan is on, only replace one fan at a time. 3 Locate the faulty fan indicated by the LCD display or diagnostic software. See "Opening and Closing the System" on page 63. To maintain proper cooling while the system is working ...
Hardware Owner's Manual - Page 152
...and Portables E-mail for which codes to change. Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ Technical Support Services Sales
Area Codes, Local Numbers, and
Toll..., use the phone numbers and codes provided in the following table.
NOTE: Toll-free numbers are for use within the country for Servers and EMC® Storage Products Customer...
Hardware Owner's Manual - Page 164
... User Online Sales
Individual User Real Site Sales
Switchboard
164
Getting Help
Area Codes, Local Numbers, and
Toll-Free Numbers Web and E-mail Address
support.jp... 044-556-4300 over 400 employees
Public Sales - PowerApp, PowerEdge, PowerConnect, and PowerVault
Technical Support - Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault
Technical Support outside of Japan...
Hardware Owner's Manual - Page 165
PowerApp, PowerEdge, PowerConnect, and PowerVault Customer Service Transaction Sales Corporate Sales
Area Codes, Local Numbers, and
Toll-..., U.S.A.)
Sales Fax (Austin, Texas, U.S.A.)
Luxembourg International Access Code: 00 Country Code: 352
Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4
Online Support Support Home/Small Business Sales Corporate Sales Customer...
Hardware Owner's Manual - Page 168
...Dimension, Inspiron, and Electronics and Accessories
Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVault
Customer Service
Transaction Sales
Corporate Sales
Slovakia (Prague)
Online Support
International Access Code: 00
Country Code: 421
Technical Support
Customer Service
Fax
Tech Fax
Switchboard (Sales)
Area Codes, Local Numbers, and
Toll-Free Numbers Web and E-mail...
Hardware Owner's Manual - Page 170
...Online Support
support.ap.dell.com
International Access Code: 002
support.dell.com.cn/email
Country Code: 886
Technical Support - Servers and Storage
toll-free: 0080 160 1256...Support
support.ap.dell.com
International Access Code: 001 Country Code: 66
Technical Support (OptiPlex, Latitude, and Dell Precision)
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
toll-free:...
Hardware Owner's Manual - Page 179
... protected mode.
Peripheral Component Interconnect.
Power-on a video display. processor - RAC -
Remote Access Service. readme file - A ROM chip retains its contents even after you are arranged in rows and columns to servers and storage systems in ROM code. NTFS - NVRAM -
You must usually be revised to remotely access a network from editing or deleting...
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