Dell P513W Support Question

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Question posted by tomakochi on September 9th, 2012

Paper Jam

i have been experiencing countless paper jams.I keep clearing it and it keeps happening again.

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Answer #1: Posted by RathishC on September 10th, 2012 5:01 AM

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RathishC

Member since:
June 19th, 2012

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Hi,

I would recommend a few steps which may fix the issue:

Check paper condition: Use only new, unwrinkled paper.
Load a smaller amount of paper into the printer
Load paper with the print side face up. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
Flex, fan, and straighten the paper before loading.
Adjust the paper guides to fit the loaded paper
Do not overload the input tray.
Remove each page as it is printed

If still the issue persists, please follow the instructions given below:

Please reset the printer to factory setting. Follow the steps below to do the same:

Note: Resetting to factory default settings will delete all the printer settings you may have previously selected.

1. From the printer control panel, press the Button as shown in (Picture 2).

2. Press the arrow buttons to scroll to Defaults, and then press OK button( as shown in picture 1)

3. Press the arrow buttons to scroll to Set Defaults, and then press OK button

4. Press the arrow buttons to scroll to Use Factory, and then press OK button

5. When prompted to set the initial settings of your printer, make your
selections using the printer control panel buttons.

“Initial Setup Complete” appears on the display. Please follow the screen instruction on the printer, which may fix the issue.

You can refer the Dell Article 122258 on www.support.dell.com

http://dell.to/PPZL3Z

Please check if this fixes the issue. For any further help please respond.

Thanks & Regards
Rathish C
#iworkfordell

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Related Dell P513W Manual Pages

User's Guide - Page 2

... software 19 Minimum system requirements...19 Using the Windows printer software...19 Using the Macintosh printer software...21 Finding and installing optional software...22 Updating the printer software (Windows only)...23 Reinstalling the printer software...23 Loading paper and original documents 25 Loading paper...25 Saving paper default settings...28 Loading original documents on the scanner...

User's Guide - Page 3

... specialty documents...34 Working with photos...36 Printing on both sides of the paper (duplexing)...42 Managing print jobs...45 Copying 49 Tips for copying...49 Making...reducing images...50 Adjusting copy quality...51 Making a copy lighter or darker...51 Collating copies using the printer control panel...51 Repeating an image on one page...52 Copying multiple pages on one sheet ...52 Making...

User's Guide - Page 5

... feature during a lightning storm. Inspect the power cord regularly for clearing a paper jam. CAUTION-SHOCK HAZARD: Do not use caution when accessing this area...exterior of the paper path. Do not pinch the power cord between objects such as part of the printer, unplug the power... not set up this product or make any of these things happen, a risk of some parts may not always be obvious. ...

User's Guide - Page 6

... if you find something we do it will be able to a computer program, application, or flash drive for presentation. • Use recycled paper. Minimizing your printer's environmental impact We are committed to protecting the environment and are the reason we do what we could do better, please let us do , and ...

User's Guide - Page 7

... site at support.dell.com. These features clean the printhead nozzles to print more pages with the printer. Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your prints. These modes can be used...

User's Guide - Page 9

..., or a flash drive to the printer. 6 Paper exit tray Hold paper as it exits. 7 Printer control panel Operate the printer. 8 Scanner lid Access the scanner glass. 9 Paper feed guard Prevent items from falling into the paper slot. 10 Paper guides Keep paper straight when feeding. Understanding the parts of the printer Use the To 1 Paper support Load paper. 2 Wi-Fi indicator Check...

User's Guide - Page 10

... or installation cable. 7 Printhead Install, replace, or remove ink cartridges. 8 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer. 4 Power supply with port Connect the printer to a computer using a USB cable. Use the To 1 Scanner lid Access the scanner glass. 2 Scanner glass Scan and copy photos and...

User's Guide - Page 15

... item that appears on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for 3 seconds to feed or eject paper from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to...

User's Guide - Page 17

...Clear Settings Timeout, and then press . 4 Press the up or down arrow button to scroll to the default printer settings. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer...you are part of the paper (duplex) for the printer to switch to factory default settings will delete all the printer settings you may make ...

User's Guide - Page 21

... the application that you want to print. • Print two-sided copies. • Select the paper type. • Add a watermark. • Enhance images. • Save settings. Note: Your printer may not come with the printer software during printer installation Software resident in the Macintosh OS Use the To Print dialog Adjust the print settings...

User's Guide - Page 25

Note: Do not force paper into the printer. Do not fold or crease the paper. Loading paper and original documents 25 Straighten the edges of the paper. Loading paper and original documents Loading paper 1 Flex the sheets back and forth to loosen them. The paper should be flat against the paper support, and the edges should be flush against the...

User's Guide - Page 26

... as heavyweight matte, labels, photo cards and glossy paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of the...

User's Guide - Page 35

Printing 35 3 Navigate to: Print Setup tab > Paper Type list > select your paper type 4 Navigate to: Paper Size list > select your paper size If no paper size matches the label sheet size, then set a custom size. 5 Click OK to peel off during printing, resulting in a paper jam. For Macintosh users 1 With a document open , click File > Print. 2 Click Properties...

User's Guide - Page 65

...network (but do have a wireless network adapter for an ad hoc wireless network will keep it exactly, including any other wireless network, either ad hoc or infrastructure. This ...64 hexadecimal characters. For Macintosh users 1 From the Finder, navigate to: Applications > select your printer. For more information, see the documentation that came with a wireless network adapter Notes: • ...

User's Guide - Page 86

...-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical...

User's Guide - Page 93

... out. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 93 • "Paper jam in the paper support" on page 93 • "Paper jam in the duplex unit" on page 94 • "Paper or specialty media misfeeds" on . Avoid unnecessarily touching these parts while clearing jams. 1 Press to tear the paper while removing it out...

User's Guide - Page 94

... cover has protruding ribs as part of the paper path. Troubleshooting 94 To avoid injury, use caution when accessing this area for clearing a paper jam. 2 Firmly grasp the paper, and then gently pull it . 3 Reinsert the duplex unit. Note: Be careful not to turn the printer back on. Paper jam in the duplex unit Note: The parts inside...

User's Guide - Page 131

... assigning 82 iron-on transfers 28 J jams and misfeeds troubleshooting paper jam in the duplex unit 94 paper jam in the paper support 93 paper jam in the printer 93 paper or specialty media 95 K key index 82... nothing happens when memory card is inserted 100 minimum system requirements 19 multiple WEP keys 82 N N9UF Box 63 network connection with USB 80 network overview 72 network printer installing...

User's Guide - Page 132

... transfers 28 photo cards 27 photo/glossy paper 27 plain paper 26 postcards 27 transparencies 28 paper default settings saving 28 paper exit tray location 9 paper feed guard location 9 paper guides location 9 paper jam in the duplex unit 94 paper jam in the paper support 93 paper jam in the printer 93 paper or specialty media misfeeds 95 paper support location 9 partial document or photo scans...

User's Guide - Page 133

...a flash drive 55 to a memory card 55 to a network 54 using the printer control panel 54 scanning takes too long or freezes the computer 99 security wireless network ...jams and misfeeds paper jam in the duplex unit 94 paper jam in the paper support 93 paper jam in the printer 93 paper or specialty media 95 troubleshooting, memory card cannot print from a flash drive 100 checklist 100 nothing happens...