Dell OptiPlex 390 Support Question
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Question posted by akra on September 2nd, 2014
Dell Optiplex 390 Won't Boot With Usb
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Related Dell OptiPlex 390 Manual Pages
User Manual - Page 1
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optical drive bay 3. USB 2.0 connectors (2) 9. power-supply diagnostic button 12. power cable connector
Regulatory Model :D12M,... Back View
Figure 1. microphone connector 5. power-supply diagnostic light 11. optical drive
7. Dell Optiplex 390
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Technical Guide - Page 3
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DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MINI TOWER COMPUTER (MT) VIEW
1
6
10
7
11
15
2
12
16
8 3
4
9
5
13
14
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
2 Optical Drive Bay (optional)
7 Optical Drive Eject Button
3 Microphone Connector 8 USB 2.0 Connectors (2)
4 Headphone Connector 9 Drive Activity Light
10 Power Supply ...
Technical Guide - Page 4
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DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MT System Board Components
Number
Name
1
Front IO connector (FRONTPANEL))
2
Internal Speaker Connector (INT_SPKR)
3
System fan Connector (FAN_SYS1)
4
SATA 1 Connector(SATA1)
5
SATA 0 Connector(SATA0)
6
SATA 2 Connector(SATA2)
7
SATA 3 Connector(SATA3)
8
Internal USB Connector (USBF1)
9
Internal USB Connector (USBF1)
...
Technical Guide - Page 5
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DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL DESKTOP COMPUTER (DT) VIEW
1
2
3
9 10
11
4 56 7 8
12
13
14 15
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security Cable Slot
3 Power Button, Power Light
4 USB Connectors (2)
7 Drive Activity Light 8 Diagnostic ...
Technical Guide - Page 6
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DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
DT System Board Components
Number
Name
1
Front IO connector (FRONTPANEL))
2
Internal Speaker Connector (INT_SPKR)
3
System fan Connector (FAN_SYS1)
4
SATA 1 Connector(SATA1)
5
SATA 0 Connector(SATA0)
6
SATA 2 Connector(SATA2)
7
SATA 3 Connector(SATA3)
8
Internal USB Connector (USBF1)
9
Internal USB Connector (USBF1)
...
Technical Guide - Page 7
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![](/manualimages/6/f/dell-optiplex-390-technical-guide-839888e_7_73e7.png)
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL SMALL FORM FACTOR COMPUTER (SFF) VIEW
1
2
3
9
10
11 12 13
4 56
7 8
14
15
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 Connectors (2)
7 Diagnostic Lights (4) 8 Drive Activity Light
BACK VIEW 9 Padlock Ring
10 Security Cable Slot 11...
Technical Guide - Page 9
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...Business SP2 (32 and 64 bit), Windows Vista® Ultimate SP2 (32 bit)
Basic Driver support only via Dell.com
FreeDOS for (N-series), Ubuntu® Linux version 10.10 (China only)
X
X
X
CHIPSET
Chipset ... on chipset
LOM configuration contained within SPI_FLASH - DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country.
Technical Guide - Page 10
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... the same platform is available for availability and synchronized transitions on a worldwide basis, thereby reducing their costs. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis. The following GSP processors identified...
Technical Guide - Page 11
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...
2 Up to 4GB
1GB 8GB1
SFF
2 Up to operate, but with a slight reduction in performance. The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL MEMORY
NOTE: Memory modules should be less than 4GB. If the memory modules are not installed in pairs of matched memory...
Technical Guide - Page 12
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....
PCIe x1: USB 3.0, Serial, Parallel/Serial, NIC, Wireless
MT
DT
SFF
PCIe x16 Slot
1
1
1
PCIe x1 Slot Serial ATA (SATA) connectors
3
3
1
4
4
2
12 MCR is supported via a F5 to F3 bay converter on the MT and DT and may require a slim line optical drive depending on the SFF. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK...
Technical Guide - Page 13
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...MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT...Serial via optional PCIex1 card Serial and PS/2 via optional dongle Network Connector (RJ-45) USB 3.0 via optional PCIex1 card Video: VGA HDMI Audio: Line in for microphone Line in ...
Technical Guide - Page 14
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... Definition Audio Codec Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
Dell USB Entry Keyboard with optional palmrest Dell Multimedia Pro Keyboard Dell USB Optical Mouse Dell Laser Mouse
MT
DT
...SFF supports low profile (LP) cards. COMMUNICATIONS - DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
COMMUNICATIONS -
Technical Guide - Page 15
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... terms of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. Technician will be provided by third-party. SOFTWARE
Dell Client Manager Dell Data Protection/Access (DDPA)
MT
DT
SFF
Available via Dell.com
Standard
15 U.S. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
SECURITY Chassis Intrusion Switch Chassis...
Technical Guide - Page 16
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![](/manualimages/6/f/dell-optiplex-390-technical-guide-839888e_16_fa18.png)
...liters) Chassis Weight (pounds/kilograms) Chassis Dimensions: (HxWxD)
Height (inches/centimeters) Width (inches/centimeters)
Depth (inches/centimeters) Shipping Weight (pounds/kilograms - DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight and Shipping Weight is based on a typical configuration and may vary...
Technical Guide - Page 17
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DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature
MT
DT
SFF
Operating
10° to 35° C (50° to 95° F)
Non-...
Technical Guide - Page 20
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DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
AUDIO
INTEGRATED CONEXANT CX20641 HIGH DEFINITION AUDIO ... speed) Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex) 10 Mbps...
Technical Guide - Page 21
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![](/manualimages/6/f/dell-optiplex-390-technical-guide-839888e_21_afb7.png)
...IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (...1 This term does not connote an actual operating speed of 1 Gb/sec.
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL COMMUNICATIONS - For high speed transmission, connection to a Gigabit ...
Technical Guide - Page 23
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....0 add-in card OS Support
MT
DT
SFF
PCI Express Gen. 2.0 X1
PCI Express one lane (x1) NEC µPD720200 2 * USB3.0 port Under 30 mA USB 3.0 A Type
Optional Optional
Win XP, Win Vista and Win 7 23 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL COMMUNICATIONS -
Technical Guide - Page 33
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MCR is supported via a F5 to 95% RH
33 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MEDIA CARD READER (MCR) NOTE: Dell 19 in 1 Media Card Reader (MCR) is not available on selectable configuration. W x H)
3.99/(10.13cm)/1.0/(2.54cm)
Weight (max) pounds/kilograms
~155g
Interface type and speed
USB 2.0, 480Mb/s
Media Supported ( maximum capacity supported will...
Technical Guide - Page 34
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DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL BIOS DEFAULTS
System Configuration
Integrated NIC: SATA Operation:
Drives: SMART Reporting:
USB Configuration: Miscellaneous ...: Keyboard Errors: POST HotKeys: Fast Boot:
Enabled ATA Enable (SATA-0, SATA-1, SATA-2, SATA3) Disable Enable (Boot Support, Front USB, Rear Dual USB, Rear Quad USB)
Disable
All
Enable Enable Enable Disable
...